Neither happy nor particularly upset, just didn't feel like it was a quality experience.
Delivery timeline was 0700 to 1200.
Who the hell wants to take a delivery at 0700.
That was after 3 months of waiting for the product after it was purchased.
The delivery team were polite enough, but their care and attention left a lot to be desired.
Dragged new sofa over floor.
Bumped it into doors and walls.
Overall, not damage was really done, but it left a bad impression.

Delivered put together professionally done with 2 polite delivery guys.

Delivery service was excellent, delivery staff very polite and helpful

Good communication from start to finish.
Delivery crew were pleasant, polite and very quick.

I have been very impressed from start to finish. The staff were very helpful (& patient) when I was looking for a suite & on the day it was delivered I was kept up to date on exactly when it would arrive at my home. It was unpacked & assembled efficiently & I’m very happy with my purchase. Many thanks to everyone concerned.

Dean was superb, made everything clear and seamless. A lovely experience which I will strongly recommend.

Not very informative or helpful

Great service from start to finish. Very pleased with the quality of my new sofas 😊

Our experience today, was that a member of staff, was very welcoming when we arrived. Very friendly
And was extremely helpful and gave us good advice for us to make up our minds on a sofa that we decided to buy.
Thank you.

Really friendly helpful staff. Explained how everything worked when we got in, the average delivery time and that they would be available if we needed them but they would leave us alone to browse, which they did.
Purchased a sofa and everything was dealt with really quickly.

pleasant staff ,very helpful even though no internet at shop ,conntacted me by phone for sale just waiting for delivery details ,good experience all through .

Someone greets you at the door and then leaves you to look around at your leisure. Lots to look at and if you do need assistance they are there to help.

The guys arrived bang on the time they predicted
They were very professional and polite
Worked quickly to assemble the sofa, tested it and showed us the controls
Then off to the next job taking all the packaging with them
Brilliant

The chair arrived promptly and the guys were very respectful of our property and checked everything was good with the chair.The chair is lovely and of the quality we expected.

A great welcome and service. A bit disappointed with the long delivery date,

Greeted as we walked through the door. Helpful but not intrusive, gave us time to look around.

Would be helpful if after care and Teflon slides prices were available on information boards around store.

The delivery crew were very friendly and efficient and communication regarding their arrival time was good. They were tidy in their work. Definitely an asset to the organisation.

The staff were very friendly & helpful. They left us to look round the showroom but always available if we had any questions.
Ordering the sofa was simple & straight forward, the lady serving us was easy to talk too.

Friendly and helpful staff. Nicola went out of her way to ensure that the process was simple and easy to understand. Great service, thank you.