The whole experience was really fantastic. Everything was as I was told it would be from finding my suite to ordering and delivering. The guys that delivered where great and installed my gorgeous ne... See more
Location
Switch locationUnits E & F Alexandra Retail Park, Corporation Road, DN31 1SG Grimsby, Lincolnshire,, GB
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See what reviewers are saying
Great experience in the Grimsby store found just what we wanted price was great love the idea that they will send someone out to give your new sofa an mot after two years what a great idea fills m... See more
We received the new furniture on the specified date and within the time slot given. Your team were polite efficient and quick. I would not hesitate to commend you to others.
We went into Grimsby branch to look at suites we were dealt with by a chap called Paul who was very helpful in fact he was marvellous. . Awaiting our furniture now
Company details
About poltronesofà - Grimsby
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Units E & F Alexandra Retail Park, Corporation Road, DN31 1SG, Grimsby, Lincolnshire,, United Kingdom
- 01472 243030
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Really great show room
Really great show room, staff very friendly and helpful, didn't hassle us at all, chose an excellent sofa, gave us plenty of information, really pleased with purchase
A bit of a wait for the sofa but from…
A bit of a wait for the sofa but from the shop to the delivery guys I must admit it was perfect
I have used this company many times…
I have used this company many times before, never had any issues. And it’s lovely to walk around the store without being hassled by the sales team.
May use AI-assist with repliesRead more
I received an email from SCS starting…
I received an email from SCS starting with “now that you have received your new suite, I hope you are sitting comfortably “and can leave a review!
Well here goes!
The suite was delivered by a contract company in a white van not the nice company vans you see on tv.
The contract delivery men were clearly rushing to deliver and put our suite together and test the power recliners.
When asked if they had training in assembling suites they said “no , we just Wing it “
Clearly the case!. They left us with a suite that was not properly assembled and had not read the assembly instructions.
They did not zip the backs to the seats as per the instructions. They did not fit 4 of the feet gliders we payed extra for and worse of all they did not connect the sofa together properly. Both ends of the sofa were only fastened on one anchor point and so when we moved the sofa it split apart!!
Now for the sofa it’s self . Two ends of sofa seats had been stitched badly causing puckering.
Apart from that it’s a nice suite.
Don’t fall for all the tv hype about “Italian suites “ . They may be designed in Italy but are made in Malaiser!! and delivered by contractors. If you purchase from SCS
Beware. “Caio” for now,

Reply from poltronesofà - Grimsby
Great lads friendly and polite really…
Great lads friendly and polite really nice to talk to, it was so hot yesterday but nothing was too much trouble for them , they kept us informed of times they would be here great lads from start to finish I hope they enjoyed their cornetto ice cream
Nothing was too much trouble
Nothing was too much trouble , no pressure salesmanship - finalised the matter after a helpful discussion with Paul who was most courteous in dealing with the matter . I would be recommending the shop my friends and returning in the future should I need anything else .
Excellent communication throughout.
Excellent communication throughout.
On time
Delivered with care & attention.
Respectful of property.
Explained everything.
Quick and clean delivery.
Removed all the well protected packages.
Lovely sofas ty
He was very helpful and didn't pressure…
He was very helpful and didn't pressure me in buying,put me in the right direction as to want I wanted
martin was a friendly and very…
martin was a friendly and very knowledgeable assistant who guided me in my search for a recliner chair.i think i got an extremely good deal and i am very happy with my choice.5 stars to martin!
Great easy purchase.
Lovely well lit spacious showroom ,lovely greeting as we entered were left on our own to browse, found what we were looking for. The lady who served us was great full of helpful information and made our purchase very easy.
A knock on the door
A knock on the door, after receiving a text message that they where on their way, showed them where I want the Settees, brought in and positioned in the place indicated tested that all was working correctly, given instructions of care and how to use the buttons on the side of chairs, Two Gentlemen, very pleasant need more people like those, would not have a cup of tea, as they were very busy 10 more drops to do at least 5 Star rating. Mr R H Patton
Everything fine
Great service
Great salesman Paul
Claridge, he spent over two hours with us while I decided on the right sofa
very good service from looking at the…
very good service from looking at the furniture to ordering
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