The whole experience was really fantastic. Everything was as I was told it would be from finding my suite to ordering and delivering. The guys that delivered where great and installed my gorgeous ne... See more
Location
Switch locationUnits E & F Alexandra Retail Park, Corporation Road, DN31 1SG Grimsby, Lincolnshire,, GB
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See what reviewers are saying
the guys who installed the sofa were excellent but they installed three of the legs black ( we ordered ash ) the rest are ash. now this sofa is in the centre of an open plan room so it looks awful an... See more
Great experience in the Grimsby store found just what we wanted price was great love the idea that they will send someone out to give your new sofa an mot after two years what a great idea fills m... See more
We received the new furniture on the specified date and within the time slot given. Your team were polite efficient and quick. I would not hesitate to commend you to others.
Company details
About poltronesofà - Grimsby
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company
Contact info
Units E & F Alexandra Retail Park, Corporation Road, DN31 1SG, Grimsby, Lincolnshire,, United Kingdom
- 01472 243030
4.7
Excellent
2K reviews
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Everything fine
June 26, 2026
Great service
Great salesman Paul
Claridge, he spent over two hours with us while I decided on the right sofa
April 20, 2026
very good service from looking at the…
very good service from looking at the furniture to ordering
June 16, 2026
Two visits
We were welcomed by Denise, and she was very helpful during my two visits on the same day, although we did appreciate being left to ourselves during the first visit. She was very informative about the different combinations possible .
June 19, 2026
Wayne was very pleasant and…
Wayne was very pleasant and understanding.
Explained everything about the product and service available..
June 21, 2026
sales person was very knowledgable very…
sales person was very knowledgable very helpful not pushy .knew what he was selling .the delivery service was excellent
May 22, 2026
The 2 delivery guys were friendly and…
The 2 delivery guys were friendly and helpful. They set up our suite, made sure it was working ( recliner suite ) , they took all the rubbish away thankyou to perry and brendan for their excellent service
June 10, 2026
Great service by Sam
June 9, 2026
Lots of choice and nice designs
Lots of information given as we made our choice. Order and delivery explained and we were happy with the service
June 2, 2026
Very pleased.staff polite and left us…
Very pleased.staff polite and left us browse round till we found something we liked and culled staff to help us and sorted things out very pleased
June 9, 2026
Very pleased with our Sofa’s
The delivery men soon had our two sofa’s set up and checked everything was ok. They were very
Proficient and took away all the packaging with them when they left.
The only negative we had to wait 14 weeks for delivery.
June 5, 2026
Armchair Journey
The staff from the start to the delivery crew then a great Leather armchair arriving,so comfy.
June 3, 2026
Long wait for sofa
Long wait for sofa, well worth it. Well informed for delivery no problem. Great craftsmanship. Good delivery .
May 29, 2026
Very helpful member of staff called…
Very helpful member of staff called paul
Was very understanding to our needs
May 30, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from poltronesofà - Grimsby
Good Afternoon,
I hope you are well and thank you for your review.
Thank you for the lovely feedback following your recent visit, we are pleased that you had a positive experience.
If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Lynsey - Poltronesofa at ScS
Social Media Team
Very Nice Experience
Chose a lovely green leather suite. Lady who served us was polite and knowledgeable. Explained all the different options and without any pressure
May 27, 2026
Quick and perfect
May 27, 2026
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