poltronesofà - Grimsby Reviews 

1,730
TrustScore 4.5 out of 5

4.7

Units E & F Alexandra Retail Park, Corporation Road, DN31 1SG Grimsby, Lincolnshire,, GB


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Rated 5 out of 5 stars

The whole experience was really fantastic. Everything was as I was told it would be from finding my suite to ordering and delivering. The guys that delivered where great and installed my gorgeous ne... See more

Rated 2 out of 5 stars

the guys who installed the sofa were excellent but they installed three of the legs black ( we ordered ash ) the rest are ash. now this sofa is in the centre of an open plan room so it looks awful an... See more

Company replied

Rated 5 out of 5 stars

Great experience in the Grimsby store found just what we wanted price was great love the idea that they will send someone out to give your new sofa an mot after two years what a great idea fills m... See more

Rated 5 out of 5 stars

We received the new furniture on the specified date and within the time slot given. Your team were polite efficient and quick. I would not hesitate to commend you to others.


Company details

  1. Furniture Store

About poltronesofà - Grimsby

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Units E & F Alexandra Retail Park, Corporation Road, DN31 1SG, Grimsby, Lincolnshire,, United Kingdom

  • 01472 243030

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,730)

16,558 reviews in the last 12 months

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Rated 5 out of 5 stars

We went to the scs grimsby store…

We went to the scs grimsby store with our 8 year old child, we was just gonna have a quick browse at first. We was greeted by sheneen, she was so helpful showing us the sofas, she wasn't pushy and we ended up buying two sofas.
We were in store for over a hour, we was worried about bringing our child with us but our child enjoyed going round the showroom and trying out the sofas.
Sheneen made my child feel very welcome, which made us feel more relaxed and made the whole experience a good one.

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

I visited ScS Grimsby 30/09/2005 with a…ewewt

I visited ScS Grimsby on 30/09/2025 with a view to purchasing 1 x 2 seater reclining sofa & 2 chairs in leather.
I wandered around the very well presented showroom with a stunning display of sofa’s, very clean & welcoming. Although the staff were very sparse, it felt comforting not to be jumped on within 2 seconds of entering the store asking if I needed help.
I wanted to look around & try the sofa’s on display. I had made several choices when Martin approached me asking if was enjoying my browsing 😊.
We began talking about what my requirements were & I honestly, at that moment did not know. I mentioned a heated recliner that I had seen online & Martin told me he would show me a new addition to their showroom. I sat on the sofa he showed me, he explained all of its gadgets & materials it could be supplied in.
He offered me a drink, made my choice easy & within 20 minutes, I was sold.
After Martin’s knowledge & help (with the aid of a tape measure) I was convinced I knew what I wanted.
My final choice was : 2 x 3 seater electric fabric sofas from the ADSTOCK power rec tech line. Color ERANTHIS-901 (black)
Martin really made me feel comfortable with my final choice & I felt as if had had a very positive & enjoyable shopping experience. After all, as a pensioner, I’m not very confident with online shopping, there is nothing better for me than testing & face to face purchases.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

A big thanks to Martin

A big thanks to Martin, very informative and helpful. Explained everything we needed to enable us to make a decision on the furniture to suit our needs.
Allowed plenty of time to browse and try the furniture. Excellent displays of sofas, would recommend.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Wayne at SCS Grimsby

We bought a sofa and chair from the SCS store in Grimsby yesterday. The sales assistant Wayne was very helpful and knowledgeable. He showed us all the fabric options so we could make a choice which one was most suitable for our decor. Wayne explained everything to us thoroughly and we were very happy with the service we received. We are very pleased with our purchase and would definitely recommend this store.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Delivery was excellent

Delivery was excellent, everything unwrapped and all packaging taken away. Polite and efficient with regular updates on delivery time.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

A pleasant experience

A pleasant experience. Wayne was informative, knowledgeable and friendly.

We ordered settees for the lounge, and found plenty of choice for consideration.

Would highly recommend a browse around the store!

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

Martin

Martin is great, listened to everything we wanted, was very accommodating and polite. I ussualy avoid sales staff as they can be quite pushy etc but Martin was really helpful and listened to our budget without pushing us to soend more. We ended up purchasing a sofa which suits all of our needs, that we never would have got without Martins help. He also helped us out with a longer payment period, and a smaller deposit. Without that we wouldn't have afforded what we wanted.

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

The whole experience in this store was…

The whole experience in this store was brilliant, from start to finish we had Kevin looking after us, he was very friendly and explained things in detail he helped us find the perfect sofas in the best fabric for us, he also made us a coffee 🙂 thank you

September 14, 2025
Unprompted review
Rated 5 out of 5 stars

Very knowledgeable staff

On visiting the grimsby store we were welcomed by Martin.He was very knowledgeable about the products and showed us a large variety of set ups and all the different materials we could have.Martin was kind enough to delay the delivery for us and was very helpful with the whole process.

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

Shaneen was very helpful and talked us…

Shaneen was very helpful and talked us through the process flawlessly. No pushy sales techniques, the process was allowed to flow at our pace. Thoroughly enjoyable experience, we would highly recommend SCS.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Easy shopping experience

Easy shopping experience! Wayne (Grimsby store ) was helpful from start to finish in finding what we needed. Quick and easy purchase process and we look forward to delivery of our new sofa!

September 7, 2025
Unprompted review
Rated 5 out of 5 stars

SCS Grimsby

We came into SCS Grimsby with the sole intention of getting ideas for our next sofas. Martin assisted us during our visit - he was not pushy or demanding but always on hand to talk to and answer any questions. His knowledge of the different ranges and options was fantastic. So much so, we ordered there and then and are now eagerly awaiting delivery of our new sofas.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

We initially came to price up two sofas knowing it could be months before we could order. Martin L explained fully about materials, design, options etc. He wrote down all the details. We were so impressed with him that we insisted on seeing him to make the order month's later when we were ready. Very friendly and informative guy, made it a pleasure to buy from Scs. We will be back again to see Martin L when we are ready for a sofa in our other room.

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

ScS has brilliant customer service and sofas!

We went in and met with Wayne at the Grimsby store and we already knew what we wanted, and he took us straight to an on-show sofa similar to what we wanted. His responses were very quick and before we knew it, we were buying ourselves a brand new sofa!

Wayne was excellent, well-mannered and very helpful, and he explained a lot of the processes that will happen whilst we wait for our sofa; and what we needed to do to secure it. Wayne was very friendly, and over an hour had flown by as he walked us through the process of getting the sofa! We would highly recommend ScS!

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy

Wayne and the rest of the team was brilliant today, Wayne was very patient with us while we changed our mind twice 😅

We came away feeling confident that we'd made the correct choice of configuration and colour.

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great service today

Great service today. Kept well informed from the day before of estimated time of delivery and on the morning of delivery a more precise delivery slot was provided plus a courtesy phone call advising exactly how far away they were.
The guys were professional, courteous & respectful of my property. They ensured everything was set up correctly, placed where I wanted and that all rubbish was removed. I was very happy with the delivery.

August 30, 2025
Unprompted review

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