Clear explanation of the store arrangement on entry and the product options. Very helpful staff. Found exactly what we were looking for. Good timeline for delivery.
Location
Switch location15 Queensgate Centre, Edinburgh Way, CM20 2DA Harlow, Essex,, GB
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See what reviewers are saying
Great team, threesome worked well. Wondered why one had to take photos of front entrance and passage then location of site for furniture, when they delivered through back entrance via garden. Handy... See more
Company replied
We were greeted by very friendly staff who were extremely helpful and very pleasant. They answered any questions we had and explained the whole process in detail. Plus it smelt absolutely amazing in t... See more
We had a great experience at poltronesofà Harlow, largely thanks to Hamza. He was extremely helpful throughout, answering all our questions and suggesting alternatives when we raised concerns about de... See more
Company details
About poltronesofà - Harlow
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
15 Queensgate Centre, Edinburgh Way, CM20 2DA, Harlow, Essex,, United Kingdom
- 01279 630130
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From start to finish ScS have been…
From start to finish ScS have been amazing
Highly recommend
I had an incredible experience with…
I had an incredible experience with Elliott. He was incredibly helpful and patient, taking the time to explain the process and all the different options available. He was so friendly and approachable, making us feel at ease. We can’t wait to get our new sofa! If you’re ever in the market for a new sofa, definitely ask for Elliott. You won’t regret it!
Great customer experience in SCS…
Great customer experience in SCS Harlow, thanks to Olessea especially
sofa and chair purchased
We had an excellent staff member Ajit who was extremely helpful , friendly and very knowledgeble on the type of furniture we required . He helped us choose an excellent sofa and chair that was exactly what we needed . Thank you Ajit.
Excellent service and advice from the…
Excellent service and advice from the staff, the young lady was very helpful it was such an easy transaction. Many thanks.
Beautiful sofas, friendly staff
I was pleasantly surprised by our recent visit to your Harlow store. It was clean fresh and well arranged, albeit while I enjoyed the scent pumped through the front doors, my partner thought it was a bit strong.
The choice and availability of beautiful Italian designed sofas and the various material swatches, colours and fabrics was great.
We were left for the right amount of time to explore before being assisted by Levi who ultimately helped us buy the sofa for us, trying out a few different sofas and showing us how the features worked.
Levi was very accommodating and a valuable asset to your team.
I visited the Harlow store whereby a…
I visited the Harlow store whereby a very pleasant gentleman answered all my questions gave me space to choose. He then listened to what I wanted.
Harlow branch - Excellent Service
We went to the Harlow branch and we served by Claire. She was absolutely wonderful. So friendly and made it very clear and simple to order exactly what we wanted while also going our ofbher way to try and find and find extras we wanted. I couldn't fault SCS and would definitely recommend
I am really pleased about the delivery…
I am really pleased about the delivery from Bonaci and Andrei and Bob were very polite, respectful, helphul and fixing the sofa in a great time. Thank you very much!
We recently purchased a new sofa from…
We recently purchased a new sofa from the harlow branch, Elliott was very helpful and made our experience very pleasant. He was very professional and friendly we left the store very happy.
Fantastic service from start to finish
Fantastic service from start to finish!
I would like to say thank you to Elliott for his excellent, friendly service and for helping us to choose the perfect sofa bed.
We received our delivery today which was actually earlier than we had anticipated. I would also like to say a big thank you to the two delivery drivers who managed to get our sofa bed into such a small space. Nothing was too much trouble for them. They were both extremely helpful and professional!
Bonai did a very good installation with…
Bonai did a very good installation with his guy and we love sofa.
The service at the show room was…
The service at the show room was fantastic. Never pressured us but was always close by for questions and to help when needed.
The customer service we received…
The customer service we received exceeded our expectations.
We were given adequate time to explore the store and wasn't hassled.
We were given adequate information and all our answers were dealt with in a timely manner.
Massive thank you to Elliott the sales man, who helped make our experience a memorable one.
It was a relaxed atmospher.
It was a relaxed atmosphere in the shop, no pressure sales from anyone. I showed the sales lady,Clare, which one I was interested in. We sat on it and I chose a colour. Ws chatted about the sofa and then made the decision.
Olesea the sales lady
Olesea the sales lady
Was very helpful and knowledgeable
Answered all our questions regarding our purchase
Would definitely recommend this store
Excellent delivery guys BDC-733-017
Sales team couldn’t have been more helpful, delivery guys were very friendly and helpful also tidied up all the rubbish
Was very kindly staff
Was very kindly staff
And very good company I think good quality
Professional and advisory service.
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