poltronesofà - Huddersfield Reviews 

1,289
TrustScore 4.5 out of 5

4.5

Unit E3 Leeds Road Retail Park, Leeds Road, HD1 6PF Huddersfield, West Yorkshire,, GB


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Rated 3 out of 5 stars

The gentlemen at the shop and the delivery guys were great, but we only received the chair with no details of when the sofa would be delivered. Phoned their contact number to be advised it should arr... See more

Company replied

Rated 5 out of 5 stars

The airey, well presented store was very welcoming with well a great selection of sofa styles and choice of designs and features, in well thoughout settings. The assistant, Abu Bakr, knew his product... See more

Rated 5 out of 5 stars

A great crew. Pleasant and polite throughout. Unpacked everything, assembled the parts together and removed all the packing boxes. Before leaving, they explained how to open the sofa bed, and even... See more

Rated 5 out of 5 stars

First visit was just to look around what was available. Liked not being approached at entry of shop to see if they can help etc. Once I approached staff with questions, polite and straight answers wer... See more


Company details

  1. Furniture Store

About poltronesofà - Huddersfield

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Unit E3 Leeds Road Retail Park, Leeds Road, HD1 6PF, Huddersfield, West Yorkshire,, United Kingdom

  • 01484 487320

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.5

All reviews

(1,289)

17,927 reviews in the last 12 months

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Rated 4 out of 5 stars
poltronesofà - Huddersfield logo

Reply from poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, who offered help when I arrived, but without pressurising me. Explained what I need and they knew exactly what would suit. Very happy with purchase and can't wait for it to arrive 😀 thanks chaps!

September 7, 2024
poltronesofà - Huddersfield logo

Reply from poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Fabulous delivery drivers

Fabulous delivery drivers, drop off went very smooth.
Great for updates of time.
Thanks Nathan & Daz
Much appreciated.

September 9, 2024
Unprompted review
poltronesofà - Huddersfield logo

Reply from poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Delivery was excellent

Delivery was excellent. Delivery team Michael & Martin excellent. Placed my new furniture exactly where I wanted it and took away all packaging. Delivery was early morning and on time.

September 9, 2024
Unprompted review
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Reply from poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Wonderful professional delivery

Wonderful professional delivery, kept us informed all through the day of delivery, came in looked and asked where would like it placing, put where we wanted assembled it, very happy to help and nice to talk to.

September 7, 2024
Unprompted review
poltronesofà - Huddersfield logo

Reply from poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Service was fantastic, would recommend Kami

Kami was fantastic helping us pick out the sofa we wanted, she gave plenty of information & took time to go through all the fabrics with us. She was so helpful at every step, and answered all our questions without making us feel rushed. Thank you Kami :)

September 2, 2024
Unprompted review
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Reply from poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

The manager was very helpful and…

The manager was very helpful and polite. They went through everything clearly I would highly recommend the store.

August 26, 2024
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Reply from poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Great experience all round

Great experience from picking out the sofa in the showroom to ordering and very friendly deliver by Nathan and Josh.

August 31, 2024
Unprompted review
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Reply from poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 4 out of 5 stars

Sorry cant remember chaps name in our…

Sorry cant remember chaps name in our huddersfield branch. Excellent service and advuce

August 27, 2024
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Reply from poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Welcoming experience at Huddersfield store

Visited the Huddersfield branch on Leeds Road. Had previously visited the Bitstall showroom but felt pressured and left even though we liked the appearance of the sofas. Called at Huddersfield and it was much more friendly and relaxed. Akaash let us look round and was extremely helpful when we had made our choice and wanted to order the furniture. He even welcomed us with cups of coffee!

August 27, 2024
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Reply from poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

SCS staff are very attentive and friendly

We were greeted promptly by Akaash who guided us through the store demonstrating each product we were interested in and respected our decision.

August 26, 2024
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Reply from poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

The sales man Akaash was so helpful.

The sales man Akaash was so helpful, polite, smart no hard sale just an easy and pleasant experience, and he made me a lovely cup of coffee. Would definitely recommend..

August 27, 2024
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Reply from poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Great to do business with.

Great liaisons and very friendly, easy to deal with, nothing too much trouble.

August 25, 2024
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Reply from poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Great service from Akaash

Great service from Akaash , he was not pushy at all and brought us delicious cups of coffee and hot chocolate.
Great price for sofas too and not too long to wait for delivery .
Would recommend .

August 26, 2024
Unprompted review
poltronesofà - Huddersfield logo

Reply from poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Sofa delivered today by Andy M and Dave…

Sofa delivered today by Andy M and Dave B, great communication on the run up to delivery day, and had an hour time slow provided the day before delivery.
They arrived perfectly ontime and provided an update on their arrival time when closer to the deliver slot.
Respectful of the property and ensured there was a clear path in before fetching the sofa in to ensure no damage was done.
Thanks!

August 24, 2024
Unprompted review
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Reply from poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Great really helpful lots of patience

Great really helpful lots of patience

August 8, 2024
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Reply from poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 4 out of 5 stars

Fantastic lads josh and Liam

Fantastic lads josh and Liam were fantastic . Helpful and friendly and professional was a pleasure to see them.
Disappointed when paying a hundred pound delivery could not have it delivered when we wanted

August 21, 2024
Unprompted review
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Reply from poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Staff,help and variety of choice

Staff, showroom and easel of choosing,great

August 13, 2024
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Reply from poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

As soon as they arrived greeted us with…

As soon as they arrived greeted us with a friendly greeting with a smile. They were very professional in taking care of bringing the furniture in without damaging anything. Thumps up to a good team work from Michael and Matthew.

August 14, 2024
Unprompted review
poltronesofà - Huddersfield logo

Reply from poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 4 out of 5 stars

I had a great service

I had a great service, quick and fuss free

August 5, 2024
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Reply from poltronesofà - Huddersfield

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

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