The reason for the lost star is due to poor customer service and the wrong power adapters Quality of the three piece suite is excellent only problem being is they sent mains power adapters for t... See more
Location
Switch location5 Saint Andrews Quay Retail Park, Saint Andrews Quay, HU3 4SA Hull, North Humberside,, GB
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See what reviewers are saying
The whole experience from going in the shop, meeting the staff, finding exactly what we want and need to information on delivery and the delivery service . We cannot fault our experience . We must... See more
We were notified that they would be 1hr to our destination. They both did different jobs on unpacked the sofas and the other put it all together . They took away all the rubbish and left our house cle... See more
What a lovely shop ,and smelled beautiful,the chap who served me was fantastic and never followed us around ,that’s one of the most annoying things that assistants can do .He was very friendly but not... See more
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Company details
About poltronesofà - Hull
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
5 Saint Andrews Quay Retail Park, Saint Andrews Quay, HU3 4SA, Hull, North Humberside,, United Kingdom
- 0191 731 3300
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Did what you said you were going to do
Did what you said you were going to do
When you said you where going to do it
Great experience from start to finish
Great experience from start to finish. Went in to the store sales person wasn't pressuring or anything showed us various options that we liked . Chose our sofa quick hassle free sale . Sofa arrived yesterday and my wife said the delivery team were fantastic and really respectful of our home . Will definitely use again for future purposes
May use AI-assist with repliesRead more
Brute Force !!!!!!
Sorry to say but our new sofa bed was delivered with brute force and ignorence how no damage was not done to my house and new sofa bed I don't know, we have another sofa on order and its not getting ragged through my house like that one did !!! If my other sofa wasn't already ordered and paid for i wouldn't be buying another from you !!!

Reply from poltronesofà - Hull
delivery drivers very friendly and…
delivery drivers very friendly and cleared all the packaging

Reply from poltronesofà - Hull
Quality products and excellent customer service.
From ordering to deliver, great customer service, delivery communication were great and the delivery team excellent. Highly recommended
Suzanne was very helpful
Suzanne was very helpful. Explained everything. Was easy to talk to.
Great service from purchase to delivery
Pleasant experience nothing was to much…
Pleasant experience nothing was to much and very understanding staff
Really nice store with plenty of…
Really nice store with plenty of choice, nice friendly staff , especially Suzanne , very helpful and knowledgeable
Delivery experience
I was kept well informed about the delivery date and time of my new sofa. Dean and James (delivery crew) were awesome. They delivered the sofa on time, assembled it and took all the packaging away. All in all, a very pleasant experience and I am a very grateful and content customer.
Came on time
Came on time, two good staff who worked well in getting the sofa into the house and then putting it together.
Only issue there was a couple of marks that one of the guys took pictures of, this was not done on delivery or putting the sofa together. He has logged the marks with someone back at work, awaiting a phone call.
The finish with a beautiful new Suite. lady who looked aftert us was very…
The lady who looked after us was very helpful she could not do enough for us My. Daughter is over the moon with her beautiful new unit Can’t wait for the suite to finish everything that they have achieved
Furniture was perfect
Furniture was perfect , had loads of nice comments and very happy with the service, couriers were very polite and helpful, would recommend
Got a call 1hr before delivery
Got a call 1hr before delivery, arrived on time and brought in erected by 2 delivery men, very polite and efficient, looks amazing. Thankyou
I went into Scs looking for sofas an…
I went into Scs looking for sofas an chair , I found them very helpful and I came away with a lovely 3/2/1 sofa
Order arrived early good communication…
Order arrived early good communication all the way, delivery handled with precision
Would recommend
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