poltronesofà - Kirkcaldy Reviews 

1,583
TrustScore 4.5 out of 5

4.6

Unit 9 Fife Central Retail Park, Chapel Park, KY2 6QL Kirkcaldy, Fife,, GB


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Rated 5 out of 5 stars

The product range at your KIrkcaldy store was excellent. The salesman called Barry was very knowledgeable and friendly. The whole order process was smooth and thorough to ensure we were happy with our... See more

Rated 5 out of 5 stars

Whole process was good, received regular updates and tracking info, crew called when a few minutes away. Suite was unpacked, assembled and tested within an hour, guys were mindful of the flooring and... See more

Rated 5 out of 5 stars

From the moment we walked in, we felt welcome, almost as if being “invited in to your home”. The store smelled great (important point) and looked and felt very relaxing. Staff were very knowledgeable... See more

Rated 4 out of 5 stars

Brian was extremely helpful and patient when we were deciding on two different colours for our suite. My only point for improving the experience would be that our final colour choices were not actual... See more

Company replied


Company details

  1. Furniture Store

About poltronesofà - Kirkcaldy

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Unit 9 Fife Central Retail Park, Chapel Park, KY2 6QL, Kirkcaldy, Fife,, United Kingdom

  • 01592 806806

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,583)

17,550 reviews in the last 12 months

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Rated 5 out of 5 stars

From the moment we walked in

From the moment we walked in, we felt welcome, almost as if being “invited in to your home”. The store smelled great (important point) and looked and felt very relaxing. Staff were very knowledgeable and helpful and knew when to step back to allow us to consider options. Tbh, this probably helped us decide to buy on our first visit.

July 14, 2026
Rated 5 out of 5 stars

From placing the order to delivery…

From placing the order to delivery everything went like clockwork. The store staff gave good advice, were knowledgeable and kept us in the loop. The waiting time from order to delivery was accurate. The delivery team were very efficient and took care when bring the sofas into the house. They assembled the feet and placed the sofas where we wanted them. 1st class from beginning to end.

July 8, 2026
Rated 5 out of 5 stars

Happy Customer

From buying the sofa right up to the delivery everyone was helpful and got all the information about delivery I needed.

July 8, 2026
Rated 5 out of 5 stars

New sofas

From the point of sale to delivery was seamless, Tracey in Kirkcaldy was friendly and knowledgeable making our choice easier.Had to rearrange delivery which was easy and customer service operator changed no problem. The delivery drivers were on time put the sofas in place and were friendly and courteous.
Happy with sofas , all well so far.

July 3, 2026
Rated 5 out of 5 stars

Delivery of chairs

Our chairs were delivered between the time it was stated. Kept us up to date about timings. Set our chairs up and gave us all the important information. Friendly and polite guys

July 3, 2026

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