The communication from ordering to delivery excellent

The staff that delivered the sofa were nice and professional, I'm happy with the sofa and will like day weldone.

Guys we’re so careful with delivery and my suite is so comfy

Great over all experience very satisfied thumbs up to magic Brian and delivery lads

Chair arrived promply and was out in lounge delivery guys were friendly and careful and on time all good

Guys were excellent with delivery same with the sale no complaints at all. Product is of superb quality

Great experience in the shop, explained everything we needed to know. Deliver was a week earlier that first advised so we were vet happy. Delivery guys were friendly and gave good information on our sofa.

Took along time to get sofa

The delivery staff were very friendly and helpful, in fact all the staff were and my furniture was in perfect order.

Very pleased with my purchase. The salesman was very helpful too.

Great experience - showroom was immaculate and smelled really good (Like you would expect a leather sofa showroom to smell lol), sales people were present but not overbearing and in your face (Barrie)-gave us a brief explanation of ticket colours and process, we were then left alone to look around without any pressures to purchase. When it did come time to purchase all options were explained clearly and fully (There was still no pressure to purchase and were told we could come back at anytime to complete the purchase should we still wish to have a think about it) Barrie was fantastic. Decent price as well which is always a bonus

Friendly and helpful staff, good choice of quality sofas and generally an efficient service.

I am extremely happy with my sofa , love it , it's really comfy, and support's all in the correct place, the men that delivered my sofa , 2 of them were very professional in there job , the other seemed like he didn't care at all , his dress scene was not of some one who goes into people home , old baggy shorts and an old t shirt which was not the proper fit , sorry but that's how my experience was

Would prefer some decent notice of arrival time. To get a text message at 06:40 on the day of delivery is no good. I get that this might suit the delivery team but it is not customer focused.
The delivery team themselves were very courteous, amenable and efficient.

Everything was excellent from the very beginning. Great customer service in store with helping to choose my sofa and colour scheme. Staff were very knowledgeable and helpful throughout.

Delivery men were were also excellent and friendly.

Overall I am very happy with my purchase and the experience of shopping with Poltronsofa.

Very professional and courteous.

Knowledgeable staff answered all questions that I asked that allowed me to make my decision to purchase,hopefully all goes well with delivery.

Brian the salesman was excellent, good knowledge of the products and easy to like, good customer service

nice young lady helped us through the whole procedure which went very smoothe