The product range at your KIrkcaldy store was excellent. The salesman called Barry was very knowledgeable and friendly. The whole order process was smooth and thorough to ensure we were happy with our... See more
Location
Switch locationUnit 9 Fife Central Retail Park, Chapel Park, KY2 6QL Kirkcaldy, Fife,, GB
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Whole process was good, received regular updates and tracking info, crew called when a few minutes away. Suite was unpacked, assembled and tested within an hour, guys were mindful of the flooring and... See more
From the moment we walked in, we felt welcome, almost as if being “invited in to your home”. The store smelled great (important point) and looked and felt very relaxing. Staff were very knowledgeable... See more
Brian was extremely helpful and patient when we were deciding on two different colours for our suite. My only point for improving the experience would be that our final colour choices were not actual... See more
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Company details
About poltronesofà - Kirkcaldy
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Unit 9 Fife Central Retail Park, Chapel Park, KY2 6QL, Kirkcaldy, Fife,, United Kingdom
- 01592 806806
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Very friendly but marked my floor which…
Very friendly but marked my floor which was disappointing

Reply from poltronesofà - Kirkcaldy
I found Barry too be very friendly and…
I found Barry too be very friendly and knowledgeable, felt like a VIP, thank you
The suite was exactly what I wanted in…
The suite was exactly what I wanted in the colour I wanted Delivery was on time and I was updated right up till arrival The boys that delivered it were very helpful and placed it right where I wanted it Can’t complain about anything Would definitely recommend this company very professional from start to finish
100% first class very helpfull young men
Stock,service and staff all 5*
Very nice showroom with a lovely smell ,great selection of suites and very pleasant staff who don’t overcrowd you and give you time to look . Barry who we dealt with was knowledgeable and professional a very good experience all round.
Very rushed
The delivery men were extremely rushed and ended up leaving some of the packaging in the front garden that they had taken off the chair before taking it into the house. It was out of sight and I didn't know about it until a neighbour pointed it out.
Unfortunately there are also marks of some sort on the leather on the side of the backrest which was pointed out to the delivery men who did try to clean it off without success. I have reported it to the company.
The shop staff were helpful in showing me how to inform the company of the damage, which I have done via email.
I did have another chair delivered a few weeks earlier and would give that delivery 5 stars.

Reply from poltronesofà - Kirkcaldy
The staff were very friendly and polite…
The staff were very friendly and polite when I went into the shop and when I ordered my suite

Reply from poltronesofà - Kirkcaldy
Upon entering the store at Kirkcaldy…
Upon entering the store at Kirkcaldy Retail Park, I was given the right amount of space to look around freely until I found a sofa bed I liked. Brian took the time to demonstrate its features without adding unwanted pressure for me to decide if it was to my liking. He was very accommodating during my whole experience and shared a few laughs too. I am very comfortable with my purchase and felt assured I had made the right decision. He’s a very nice person and is very good at what he does. Other staff that were around were friendly and helpful too. From a happy customer, Rhona Murray.
Tracey’s the best!
Tracey was great! Absolutely knew her stuff & made you feel very relaxed & that she wasn’t just after a sale! 10/10. She deserves a raise!
Very helpful explained everything about…
Very helpful explained everything about the suite would recommend it staff was very nice and cheerful
Staff service very attentive & explained …
Staff were very attentive & explained construction of furniture & how it all worked etc
The staff are very friendly and polite …
The staff are very friendly and polite the one that delt with me Tracey was her name lovely Lady
Furniture delivered ahead of schedule…
Furniture delivered ahead of schedule and delivery men were very professional and efficient in delivery, assembly and positioning of the furniture.
Rent in shop was approached right away…
Rent in shop was approached right away asked to left alone to browse after picking what I wanted he explained everything in lamens terms no bs so left ver happy with my sofa being made to order much happiness top marks from me thanks Paul

Reply from poltronesofà - Kirkcaldy
Lithgow
Everything from sales person Barry or Barrie to Deliver y was very good.I would recommend this store in kirkcaldy.
We visited the store in Kirkcaldy
We visited the store in Kirkcaldy, Fife and the young lady who assisted us was very nice, friendly and knowledgeable. She was there if we had any questions but wasn’t overbearing or following us or anything, she had the perfect mix of being near by but not being intrusive in any way, she was able to answer any question we had and was very well versed on every sofa.
The boys were helpful and polite
The boys were helpful and polite. They explained and demonstrated everything clearly.
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