Everything was easy and smooth

The boys were helpful and polite. They explained and demonstrated everything clearly.

The delivery was really good man was very helpful and polite and pleased with all

polite professional neat and tidy no fuss or bother did a great job

Very helpful and knowledgeable staff without being too pushy. Lovely smells coming from the air conditioner.

No presure from sales team they took there time explaining every no hidden surprises.

Tracey was very helpful and respected our space to decide, when required. We were able to spend time before making a purchase, which we hope will prove worthwhile. Once decided Tracey led us through the purchasing paperwork.

Staff were very knowledgeable and a joy to deal with. Great range of furniture

Delivered on time service satisfactory. Sofas are very comfortable. Lol

A great shopping experience at Poltronsofa Kirkcaldy. We were a bit anxious at first when trying to decide which new sofa and chairs to buy. There were so many good offers and a great many fabrics to choose from. However we browsed the range without being pressured by sales assistants but at the same time friendly staff were always on hand to answer fully our many questions. We really appreciated the assistance and professional manner of Sarah who made this shopping experience stress free and guided us through the purchase process with ease and ensured we were entirely happy with all aspects of our purchase. We would highly recommend this company.

Although the sofa was reasonably priced the delivery charge and waiting time for receiving the sofa were too big. The price of the sofa should include any delivery charges as it gives a false impression of the cost of buying a sofa. Plus the one I picked had a label saying that there was an extra £100 off the marked price off £399 but this was untrue as it still cost £399 plus £126 delivery charge.

From the moment we walked into the store, till the moment we walked out again (with a new sofa) we were welcomed, smiled at and put at ease. We really felt welcomed and our sales assistant (I forget her name - Tracey? ) was so friendly, unassuming and professional. We didn't feel pressurised or uncomfortable). Product range was vast, simple to negotiate and well arranged. Loved it!

My Dad ordered leather reclining chair. It arrived on time, two delivery men were lovely, put it exactly where we wanted it. Its a beautiful chair.

Lovely relaxed feeling in the shop with people on hand to help with being pushy. Great selection of both furniture and choice of materials and colours .

Kept up to date with delivery tracking. Friendly delivery men who were very efficient in installing and setting up recliner chair in sitting room. Really pleased with delivery but have to say not so pleased with high cost of delivery paid.

My sofa was delivered by two exceptionally nice young guys, they did an excellent job, getting it into my room and unwrapping and setting it up. They gave me a demo on working the electrics. All wrapping was removed and they were really respectful and pleasant. The sofa itself is stunning and excellent quality, very comfortable too. When I visited the store in Kirkcaldy the staff were efficient, helpful and a pleasure to deal with. An all round highly satisfactory experience. Highly recommend purchasing from this store as the range and styles are superb and it was a pleasure to buy from them.

Very warm , friendly under no pressure good customer service Thanks 👏

The choice of designs and fabrics is amazing!
Excellent product knowledge from Tracey which helped us choose.

the sales person brian that seen to me and my wife was a lovely kind man and very very helpfull. and made us feel very happy about what we chose. well done brian.