The two lads turned up when expected and had messaged a few times so we were well inforned. Despite not able to use our front entrance they quickly re arranged another suitable entrance. Very profess... See more
Location
Switch locationUnit F Fosse Retail Park, Everard Way, LE19 1UT Leicester, Leicestershire,, GB
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Waited 10 weeks for delivery settee's were installed ok but dissapointed when sat on smaller one as it left an indentation as though leather hasn't been stretched enough as it seems saggy. Have contac... See more
Very polite sales person also very helpful without being pushy loved the chair l had chosen tried other retailers but came back
Thought the “ shopping experience “ was very nice ,I was greeted by all members of staff in a bright & cheery manner ! I would like to highly praise “ Anita” who was very helpful and accommodating as... See more
Company details
About Poltronesofa - Leicester
Written by the company
Poltronesofa
Visit PoltronesofaPoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.
Written by the company
Contact info
Unit F Fosse Retail Park, Everard Way, LE19 1UT, Leicester, Leicestershire,, United Kingdom
- 0191 731 3300
4.4
Excellent
2K reviews
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Very polite sales person also very…
Very polite sales person also very helpful without being pushy loved the chair l had chosen tried other retailers but came back
May 22, 2026
It was delivered on time on the day
It was delivered on time on the day. Nice guys, smooth delivery.
May 22, 2026
The men who delivered my setters were…
The men who delivered my setters were polite and thorough and took away all the packaging however, it had been raining and there was no offer to protect my carpet or to take off their shoes so I put towels down to protect what was obviously a new carpet as it still 'smelt'
May 20, 2026
Lovely gentleman delivered unpacked and…
Lovely gentleman delivered unpacked and put together our settees as came in two parts and cleaned up and tuck the rubbish away with them .
May 20, 2026
Waited 10 weeks for delivery settee's…
Waited 10 weeks for delivery settee's were installed ok but dissapointed when sat on smaller one as it left an indentation as though leather hasn't been stretched enough as it seems saggy. Have contacted ScS awaiting for them to get back to me. Paying over £4,000 for both sofas felt dissapointed with them.
May 20, 2026
Super Job
The two lads turned up when expected and had messaged a few times so we were well inforned.
Despite not able to use our front entrance they quickly re arranged another suitable entrance. Very professional clean and tidy took all the packaging away. Made sure that we new how to operate the settees reclining mecanism. Super job
May 20, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
i have been looking at a sofa from…
i have been looking at a sofa from poltronesofa at scs but iv been blocked from the site why?????18
May 18, 2026
Unprompted review
Reply from Poltronesofa - Leicester
Ciao Miss Blundell,
I hope you are well and thank you for your review.
I am very sorry to see that you have rated us as 1* on this occasion and have been unable to access the website.
Without knowing the error message I am unable to advise on why this is happening, it may be due to the security settings on the device that you are browsing from.
I apologise for any inconvenience that this may have caused.
If you require any help then you can reach our online team on 0800 7310048.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Supportive to design sofa to suit your…
Supportive to design sofa to suit your needs and quick and painless delivery. Sofa quality is amazing
May 15, 2026
Good service and helpful delivery team.
May 17, 2026
Excellent store.
The young man, Spencer, who dealt with our purchase was excellent. Very helpful and easy to deal with.
Thought the store was very well set out and was impressed with items available. Now looking forward to receiving our new sofa 😀
May 8, 2026
Thought the “ shopping experience “ was…
Thought the “ shopping experience “ was very nice ,I was greeted by all members of staff in a bright & cheery manner ! I would like to highly praise “ Anita” who was very helpful and accommodating as I changed my mind with my original order twice ,we received the same customer service as we did the first time we visited !! Lovely lady indeed !
May 9, 2026
Great experience.
The sales assistant was very helpful and friendly. He answered all of my questions thoroughly. The sofa I wanted was in the showroom in the material and colour that I was interested in. The next steps of the process were explained to me clearly.
May 7, 2026
Great service… from store salesman
Great service… from store salesman , customer care & to the delivery men!
Would highly recommend SCS as a furniture company 100%
May 8, 2026
Very friendly and professional…
Very friendly and professional regarding the product we purchased you had a good choice of fabrics to choose from .
May 9, 2026
A massive thank you to Raj at Fosse…
A massive thank you to Raj at Fosse Park branch for his patience and knowledge. Took us around the shop floor to show us options that would suit our small flat. He gave us a real good deal on our purchase. Staff here are very friendly and kind.
May 3, 2026
Great team delivering the two 3 seater…
Great team delivering the two 3 seater sofas. Took care during entry and set up efficiently.
April 30, 2026
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