Wanted a smaller-sized reclining single chair (either powered or hand-operated). ScS poltronesofa local branch had a big discount item that suited me perfectly. Staff at the branch were excell... See more
Company replied
Location
Switch locationRegent Place Retail Park, Derby Road, LE11 5AB Loughborough, Leicestershire,, GB
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See what reviewers are saying
All great from start to delivery, never used SCS before would recommend has been excellent. Friendly on the ball staff and great value for money, delivery on time .
The delivery itself was actually 5*. Two person delivery. Extremely experienced and very careful with installation. Most efficient and approachable. Could not ask for better. I downgraded to 4* due to... See more
Company replied
Professional service from the store when we chose the furniture and good communications up to the point of delivery. The team kept us informed of the actual delivery time and assembled the chair on si... See more
Company details
About poltronesofà - Loughborough
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company
Contact info
Regent Place Retail Park, Derby Road, LE11 5AB, Loughborough, Leicestershire,, United Kingdom
- 01509 631800
4.5
Excellent
991 reviews
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Recliner chair - singlew seater, small dimensions
Wanted a smaller-sized reclining single chair (either powered or hand-operated).
ScS poltronesofa local branch had a big discount item that suited me perfectly.
Staff at the branch were excellent and helpful explaining details, and offering extended insurance cover without a "hard sell" approach.
Comfortable, practical and matches my décor perfectly.
Always worth a visit, even of only to browse for ideas.
Thank you to Oliver (branch manager)and staff.
Joe (23 Aug 2026)
August 24, 2026
Reply from poltronesofà - Loughborough
Good Afternoon Mr White,
I hope you are well and thank you for sharing your great feedback.
We are pleased that you had a positive experience and found the team to be helpful on your visit.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
The product appears very well made and…
The product appears very well made and to the specifications.Time of expected delivery was right and actual delivery was done with good communication. The delivery staff were professional and courteous.
August 18, 2026
All great from start to delivery
All great from start to delivery, never used SCS before would recommend has been excellent. Friendly on the ball staff and great value for money, delivery on time .
August 18, 2026
everything went very smoothly thank you
August 12, 2026
Pete was amazing at his job from…
Pete was amazing at his job from entering the store until leaving
August 4, 2026
Reply from poltronesofà - Loughborough
Good Afternoon Mr Thorley,
Thank you for taking your time to leave a review
We’re pleased to hear that you were happy with our staff and that the delivery itself was very good.
We’re sorry to hear that you had a long wait of around three months for your delivery. As our furniture is made to order, delivery times can be longer while your chosen furniture is being manufactured specifically for you. We appreciate that this can require patience, and we’re sorry for any frustration caused by the wait.
Warm Regards,
Lauren - Poltronesofà at ScS
Social Media Team
QUALITY SERVICE
Professional service from the store when we chose the furniture and good communications up to the point of delivery. The team kept us informed of the actual delivery time and assembled the chair on site ready for use. Polite professional service all the way. Many thanks.
August 4, 2026
Delivery by two lovely blokes who were…
Delivery by two lovely blokes who were bright and early, quick and efficient. Couldn’t ask for more.
August 6, 2026
Polite and helpful
August 2, 2026
Great experience over all from buying…
Great experience over all from buying to delivering the Sofa. Staff were helpful. Delivery drivers were both polite and set up the sofa and took all the packaging away.
August 4, 2026
Reply from poltronesofà - Loughborough
Good Afternoon
Thank you for your review.
We’re pleased to hear you had a positive experience with us.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Kind Regards,
Lauren - Poltronesofà at ScS
Social Media Team
The delivery itself was actually 5*
The delivery itself was actually 5*. Two person delivery. Extremely experienced and very careful with installation. Most efficient and approachable. Could not ask for better. I downgraded to 4* due to the logistics of having to get up pre 7.00am (I am 70 + year old) for a text to give an actual time frame for the delivery. As it turned out This early start was not really necessary as delivery was eventually approx 11.30am. Furniture was beautiful and far nicer than I imagined.Brilliant fit and so comfortable.4 days since delivery and no cat damage. That is a first for any furniture I have ever had.
July 25, 2026
Reply from poltronesofà - Loughborough
Good Afternoon,
Thank you for your review.
We’re pleased to hear you had a positive experience with us and that the delivery itself was 5* with the drivers being very careful with installation reflecting their experience.
I am sorry to see that the logistics side let us down on this occasion with the early start not being required due to receiving mid-morning. I can appreciate how frustrating this must have been.
I am pleased to see that you are happy with your furniture and that it surpasses your expectations.
I am also glad to see that your cat seems to be enjoying the furniture too with no damage being caused by them - I hope it stays this way and that you continue to enjoy your furniture.
Warmest Regards,
Lauren - Poltronesofà at ScS
Social Media Team
On time 2 great polite hardworking…
On time 2 great polite hardworking guys. Defo worth the money. They are an asset to your company. Very pleased.
July 24, 2026
Good communication
Good communication system providing sufficient time to ensure that the furniture(s) are received.
July 25, 2026
Reply from poltronesofà - Loughborough
Good Morning
I hope you are well and thank you for taking your time to leave us a review
I am please to see that you have received a positive experience with ourselves and that you found the communication system good with it providing sufficient time for the furniture to be received.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback. If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Warmest Regards,
Lauren - Poltronesofà at ScS
Social Media Team
Sorry forgot his name.
The staff i deal with was so welcoming. As I am disabled he made everything easy for me to get around such a lager store. I was so pleased with the support and service. That's why I brought one. Shop there they are so helpful, and not pushy.
July 24, 2026
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