Friendly greeting. Staff were not pushy but always available to answer questions. Kamaran gave us, what seemed, a comprehensive over view of our options. Took us through the ordering process.
Location
Switch locationUnit 6 Hatters Way Retail Park, Chaul End Lane, LU4 8EZ Luton, Bedfordshire,, GB
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See what reviewers are saying
The delivery was made within the time frame given, if slightly early. The two men were polite, worked well together and quickly put the units together where the furniture was to sit and cleaned up a... See more
Staff amazingly helpful and very knowledgeable, quality of furniture looks to be of a high standard. Only problem so far is using the financial company’s app. Not good!
Company replied
Thank you for a very prompt and professional delivery service. The 2 delivery men were excellent, took time to explain how the recliner and charger worked, how the backs were removed if I ever had to... See more
Company details
About poltronesofà - Luton
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Unit 6 Hatters Way Retail Park, Chaul End Lane, LU4 8EZ, Luton, Bedfordshire,, United Kingdom
- 01582 430790
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The staff were very helpful after…
The staff were very helpful after helping us for 3 hours - I managed to purchase three main furniture items for my new home +I'm more than happy !!

Reply from poltronesofà - Luton
They broke my new dining table when…
They broke my new dining table when they build it. And I was waiting for this more than 4 months. This is really sad and very disappointing. I have not been called to be informed to what will happen next. I had to call in my self. I hope I will not be waiting another 4 months. This time I have no dining table. No compensation has been offered to me.

Reply from poltronesofà - Luton
Good service
Smooth efficient delivery and friendly service from Simon and Steffan. Great service from retail store team particularly the store manager who was extremely patient and informative.

Reply from poltronesofà - Luton
Staff very polite and a good salesman
Staff very polite and a good salesman
sold us the sofa. Incidentally a review
of….when the sofa will be delivered would be good (We need to get rid of the other one).
Mrs. K.T Handford.

Reply from poltronesofà - Luton
Welcoming and helpful
Amazing service from Shahida
Amazing service from Shahida, really knowledgable. Would recommend
Salesman Nathan was great very helpful…
Salesman Nathan was great very helpful and talked through everything with us.
SCS…
The Delivery was brilliant and earlier than expected Chris and Brad were pleasant and helpful the furniture is absolutely divine and the perfect size for my room.
Luton SCS
Shaz greeted us we entered the showroom in a ver friendly manner.
We originally wanted to view corner sofas and after showing and sitting on a number of these Shaz brought us coffee whilst we were discussing the choice of furniture and payment options.
We ended up ordering 2 stand alone sofas!
Shaz was very knowledgable and attentive throughout our visit and wouldn’t hesitate to recommend her.
Would highly recommend SCS to a friend.
Very helpful staff, Went above and beyond to help us with sofa would be right for us.
Website v Instore
Viewed a few sofas on the website but couldn't choose, decided to look in person. Kameron was very helpful and showed all the options before making a choice. Online you don't get a feel for the fabric or the functional aspects of the sofas.
Manager was extremely knowledgeable…
Manager was extremely knowledgeable about products.
Very nice and helpful staff shahida was…
Very nice and helpful staff shahida was an amazing help very much appreciated will deffo recommend this place again thank you shahida for helping me and my mum 🙂
Exceptional Service
Exceptional Service
ScS provided an exceptional service from purchase to delivery. The process was smooth and easy. Delivery was excellent. Kept up to date throughout the process. On delivery day, received text updates and a call from the delivery guys Graham and Martin. They arrived on time. They were polite, friendly and respectful. They set up the sofa beds promptly and efficiently. I would highly recommend.
Helpful and friendly sales team
We were met by a very pleasant salesman Nathan, who helped us choose from a range of sofas which suited our requirements.
After he had pointed out a selection he left us to look around at our leisure to make our decision.
We felt that we were helped as opposed to being forced into buying something.
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