Fantastic service from start to finish. The sales team were so patient, extremely knowledgeable and a lovely relaxed process. The delivery guys were amazing, the sofa is fabulous, and arrived early... See more
Location
Switch location10 Portland Retail Park, Lord Street, NG18 1HA Mansfield, Nottinghamshire,, GB
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See what reviewers are saying
Welcoming on arrival. I new instantly which sofa and chair (chair not on display) I wished to purchase as it was displayed just in front of the showroom entrance. Chris talked us through the process... See more
Sofa arrived yesterday. Exactly what we ordered and exactly on time. looks even better in person. Really good quality, solid and so comfortable. Really appreciate Conlan from the Mansfield store for... See more
Lost a star due to how long its taken to be delivered, the price of the delivery too. Lovely sofa hope it lasts the test of time, the delivery lads were good, took them no time to put together (I wasn... See more
Company replied
Company details
About poltronesofà - Mansfield
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company
Contact info
10 Portland Retail Park, Lord Street, NG18 1HA, Mansfield, Nottinghamshire,, United Kingdom
- 01623 683280
4.8
Excellent
2K reviews
Asks customers to review
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Polite chatty and great staff (Kelly)
Polite chatty and great staff (Kelly)
Nothing too much trouble
Great experience
Thank you
June 28, 2026
I was so looking forward my sofa…
I was so looking forward my sofa arriving and i was thrilled with it. The men that delivered were great, they were friendly and placed it exactly where I wanted it .Thankyou
June 23, 2026
The place to go
the salesperson was very helpful and knowledgeable the sofa and chair that I needed had to be a certain size for the space I had he spent a long time showing me what would fit.He was very pleasant a credit to the company.I chose SCS as I had bought from there before.the layout of the store is impressive
June 26, 2026
The guys were total professionals
The guys were total professionals, all stages of the dealings were 100%. Highly recommended.
June 23, 2026
Friendly assistants clean tidy store…
Friendly assistants clean tidy store and the store smelled amazing with the air freshner
June 23, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Sofa is lovely delivery drivers put all…
Sofa is lovely delivery drivers put all the legs on wrong
June 19, 2026
Reply from poltronesofà - Mansfield
Ciao Hayley,
I hope you are well and thank you for taking the time to leave us your review.
I am sorry to see that your furniture was not assemble correctly by the crew and the feet have been fitted wrong.
If you require any help with having this corrected then please complete our online contact form found on the link below and our aftercare team can get back to you regarding the next steps.
https://enquiries.scs.co.uk/
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
The store was beautifully laid out
The store was beautifully laid out, and we was made welcomed as soon as we walked in. There was a wide range of sofas and chairs .The young man Conlan who assisted us was very knowledgable and explained everything clearly and concisely. He was happy to answer any questions that we had. 5 star service
June 16, 2026
Unprompted review
The store was very welcoming and the…
The store was very welcoming and the person i spoke to was friendly and knowledgeable. I enjoyed the experience and hope that the furniture i chose serves me well!
June 16, 2026
Reply from poltronesofà - Mansfield
Ciao Janet,
I hope you are well and thank you for your review.
We’re pleased to hear you had a positive experience with us on your recent visit to store.
If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
delivery of furniture
both guys were very polite and professional and rang to confirm the time of delivery as they said would happen.
June 13, 2026
Very welcoming and friendly people we…
Very welcoming and friendly people we felt at ease the moment we entered the showroom.
June 13, 2026
Very helpful professional service we…
Very helpful professional service we received from Amy nothing was too much trouble she went the extra mile to ensure we was happy in the sofa and colour would definitely recommend a visit to the Mansfield branch
June 11, 2026
Pleasant & helpful staff
Pleasant & helpful staff. A good range of furniture with the ability to have it in different fabrics and sizes etc.
June 9, 2026
Very helpful when required but not…
Very helpful when required but not intrusive, very knowledgeable
June 5, 2026
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