Very helpful when required but not intrusive, very knowledgeable

Great delivery contacted week before, day before and on the morning of delivery. Sofa is excellent

Was sold our sofas by a sales person called Kimberly she was fantastic . Got us a great deal saved us some money too . Very knowledgeable and not pushy in any way . John

Visited your Mansfield branch and was greeted by all the staff and dealt with Chris. It was such a pleasurable experience, he gave us amazing advice and wasn’t pushy. He let us walk round at our leisure but kept checking in on us, we tried all the sofa ranges that would work for us and came back to the first one we saw. He helped us with the colour choices and put large swatches on the sofa so we could in-vision our sofa and we picked the perfect colour for us. Chris went through all the extra cover insurance etc and combinations, again no pressure. His colleague helped us with the measurements as well. Ordered our super comfortable sofa for our family of six, can’t wait to receive it! Wonderful experience and your staff are a credit to the store. 10/10!

From sales to delivery and set up a truely first rate service. Great communication throughout and regular updates on delivery day. Good slot for delivery so didn’t have to stay in all day waiting. Delivery and set up guys were quietly efficient and carefully set everything up in exactly the right places in the room. Highly recommend.

A friendly greeting, left alone to peruse the store at your leisure. Help on hand if needed. No pressure sales. Was a great experience resulting in a purchase

Very friendly good choice great quality and so relaxing with our sales person Kelly really enjoyed our time spent in the store and looking forward to receiving our purchase

The two delivery drivers were extremely friendly and polite, we had a new carpet fitted and they took there footwear off when bringing the sofa into the front room to build the sofa up which was very respectful

customer service, nothing to much trouble.

Luke was professional and attentive to us, he listened and understood our needs. He showed us similar couches to our choice and was open to discussing the benefits of each

We had our sofa delivered at approximately 7am which was great. The two lads who delivered it were excellent. Very cheerful and very professional and very efficient. They ensured all packaging was removed, the sofa was in good condition before leaving, 10 out of 10 for them. The sofa is very comfortable and easy to use. And looks great.

They kept in touch from start to finish night before and to a time delivered our sofa neat and tidy when putting our corner sofas together asking us to were we wanted it and frendy thanks

The guys were very polite and helpful very much brilliant at what they do put everything together very satisfying couldn't of asked to have a fantastic bunch of guys working for the company thanks very much they are a credit to the firm

Andy was fantastic

They didn't mess about,they got the seatee in and done.nice lads,polite, friendly and respectful.thankyou.

Sofa absolutely beautiful and staff in Mansfield store fantastic, however very late updates on delivery from distributors

Staff polite ,helpful ,it was a quick process to by a sofa and chair

Informative & friendly staff . Knowledgeable.

The whole experience from ordering to receiving was easy and straightforward