Super thrilled! We actually did not have the best experience at the Bedford store but I decided to walk in to the MK Store and I’m thrilled that we did. Manjit greeted us and allowed us to walk around... See more
Location
Switch locationWinterhill Retail Park, Cairngorm Gate, MK6 1AZ Milton Keynes, Buckinghamshire,, GB
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See what reviewers are saying
Great customer service. Felt welcomed in store but not hassled. Jamie-Lee answered any questions we had and sale was smooth. We were notified well in advance when our sofa would be delivered and had u... See more
A clear explanation of how the store works, how it's laid out and then offered to look around the store. We were then engaged with when we had questions about a suite that interested us. Shown the op... See more
From the second we set foot through the store, we were greeted by helpful staff not pushy sales people. As we looed round the store, someone was always on hand to answer questions / give advice. On ou... See more
Company details
About Poltronesofa - Milton Keynes
Written by the company
Poltronesofa
Visit PoltronesofaPoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.
Written by the company

Contact info
Winterhill Retail Park, Cairngorm Gate, MK6 1AZ, Milton Keynes, Buckinghamshire,, United Kingdom
- 01908 540010
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Setee seems perfect but I have yet to…
Setee seems perfect but I have yet to fully test it and it was delivered on time and as planned. This could not have been better.
Excellent experience with Poltronesofa!
From advice on the type of sofa to the delivery and unpacking the whole process was delightful!
May use AI-assist with repliesRead more
Great customer service
Great customer service. Felt welcomed in store but not hassled. Jamie-Lee answered any questions we had and sale was smooth. We were notified well in advance when our sofa would be delivered and had updates on the time the day before and a phone call on the day of delivery. The delivery team were efficient and polite.
Super thrilled
Super thrilled! We actually did not have the best experience at the Bedford store but I decided to walk in to the MK Store and I’m thrilled that we did. Manjit greeted us and allowed us to walk around the whole store and then noticed that we needed assistance and he was amazing. He explained the whole ordering process in detail and he was friendly and extremely knowledgeable. Manjit made our shopping experience absolutely flawless and painless. We were thrilled with our quote and we so enjoyed speaking to him. We never felt pressured and the whole process was seamless. We cannot thank him enough!
Helpful no pressure sales
Sofa
The sales staff were very helpful and friendly explaining every thing to me and keeping me informed also delivery staff were friendly on time and took care of my property and purchase
Friendly, smart and efficient.
The tracking app was accurate. The men were friendly, smart and efficient. Despite the fact that they had to deliver 2 large sofas on a hot day they did not complain once. It was a tight fit but they did it.
Great customer service for purchase
Jamielee gave me a great support to chose the right size and color for my sofa. She was very thorough with all the details she explained to ensure I have all the information needed to make the right decision.
Great experience overall! Waiting for my sofa now !
All good
All good. Top quality 3 piece suite. Delivered as stated. A bit overlong from order to delivery - not your fault really, the way of the world. A good shopping experience though. Thanks

Reply from Poltronesofa - Milton Keynes
Very smooth and quick delivery
Very smooth and quick delivery. Perry & Mario were excellent, everything was tested and explained, both a credit to the company
Excellent service all round.
Steff very helpful in shop.
Good information on delivery time.
Furniture brought into room and assembled with care.
Reclining motion tested OK.
Polite, friendly and efficient service.
Great products and service.
From the second we set foot through the store, we were greeted by helpful staff not pushy sales people. As we looed round the store, someone was always on hand to answer questions / give advice. On our return visit we chose a sofa and booked in for delivery. Sofas have different lead times due to be being hand made. Our delivery time suited us and nearer the time we re arranged delivery, which actually suited us better. Delivery was on time and we were kept up to date with delivery dates and times. The delivery guys were pleasant and professional. Our velvet sofa arrived in perfect condition and they made sure we were satisfied before they left. All packaging was taken away by them. Would definitely use them again.
Staff customer service ,quality and…
Staff customer service ,quality and comfort of the sofa after comparing with other shops
Jamielee was extremely helpful and…
Jamielee was extremely helpful and nothing was a problem. She was very patient as we were waiting to complete on our house which fell through. When we came back she was still very friendly and polite and helpful even though we were waiting a long time.
Delivery and installation was fine
Delivery and installation was fine , but 16 week delivery not so good.

Reply from Poltronesofa - Milton Keynes
I received a very nice welcome on…
I received a very nice welcome on arrival at the store. I really appreciated the beautiful scent that greeted me too. I ended up buying a sofa I would normally never have given a thought to. Guilia was patient and helpful and nothing was too much trouble. I took my time. Then wandered off for a walk outside and came back to discuss and reinforce my decision. I couldn’t have asked for more. Just a very long wait now until delivery day.
Furniture delivery
The delivery arrived early and the staff were very helpful and friendly. Both items were installed and tested quickly.
I w bought from scs before
I w bought from scs before. Very helpful staff in the shop in Mk. Punctual delivery, informed every step of the way on delivery. Very pleased with new sofa and chair .
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