Giulia was professional, friendly and polite. She took the time to understand our needs and what we wanted from a sofa. Clearly explained sofa benefits, warranty and after care health check. Sofa deli... See more
Location
Switch locationWinterhill Retail Park, Cairngorm Gate, MK6 1AZ Milton Keynes, Buckinghamshire,, GB
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See what reviewers are saying
The overall experience was very good. Staff were courteous and gave us time to decide. DElivery was good. We gave two telephone numbers to ring, mine and my daughters. A week before we informed th... See more
Buying was a convoluted process. I think three months is too long to wait for a single recliner with footstool - it effectively means, having paid in full, having that money tied up without the benefi... See more
Company replied
Store well laid out , staff very helpful, knowledgeable and friendly. Very patient whilst trying out ranges of sofas and chairs and fabrics that i wanted. Ordering straightforward and explained very... See more
Company details
About poltronesofà - Milton Keynes
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Winterhill Retail Park, Cairngorm Gate, MK6 1AZ, Milton Keynes, Buckinghamshire,, United Kingdom
- 01908 540010
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I was able to track my delivery and…
I was able to track my delivery and even had a phone call just before they arrived.
They were very good at taking the sofa upstairs. It seemed a few seconds when we were told it was ready!!
Very professional and polite.
A clear explanation of how the store…
A clear explanation of how the store works, how it's laid out and then offered to look around the store. We were then engaged with when we had questions about a suite that interested us. Shown the options and given an explanation of price current offers and interest free period, which helped in our decision. Once we had decided everything was done promptly and efficiently. The store manager Nathan was very engaging and helpful. Our suite will be delivered in mid September which fits in with our plans.
Delivered a month before estimated…
Delivered a month before estimated time.Was kept informed about delivery times
Delivery team were quick and installed items efficiently,excellent service from the start
Jamielee
Jamielee, was great with us in the shop, she went through all the material options and cushion sizes.
Great experience
Great experience. Nathan really knew his stuff and was very pleased wit the service.
Choosing day.....
We had a very helpful sales assistant in Nathan. He was very knowledgeable and patient with us while we sat and tested various sofas.
Many thanks....
Very Happy Customer
My new sofa was delivered a month earlier than expected which was a bonus, although maybe I was given a later date so not expecting it yet? Either way I was delighted to get it earlier.
The delivery guys, Ash and Dave were polite, friendly, helpful and efficient.
It all went smoothly, didn’t take long to install at all and they didn’t leave till I was satisfied with everything.
Thank you and sincere gratitude to them.
When I ordered the sofa months ago the lady in the store was very helpful too, I would like to give her a mention.
The delivery was fine
The delivery was fine . The notifications of delivery were non existent. I only found out by calling the store on the Tuesday that my suite was being
Delivered on Monday . I also asked for an afternoon delivery and was advised I had
No choice in the matter . They would deliver twice and then they would charge me if I was not in .poor poor customer service
Great sales lady
Great sales lady who explained the products and the colours and gave us examples
Good range of furniture
Good range of furniture. Lots of colour/ material choices. Very helpful shop manager , no pressure selling.
We have ordered and now are awaiting our new sofa.
A very helpful young lady
A very helpful young lady answered all our questions ,wasnt pushy let us take our time
Excellent service from great staff
The lovely lady that sold us our sofas was so helpful and nice. She helped us find the perfect sofa for us. The delivery men were great, respectful of our home, friendly and efficient. The sofas are lovely. No regrets at all
May use AI-assist with repliesRead more
Damage on the back the Velcro don’t…
Damage on the back the Velcro don’t meet to see it off

Reply from poltronesofà - Milton Keynes
Patient
Patient, wasn’t too pressured which sofa shopping was prior to this, left to look and wander when needed.
Very helpful
Arrived at the scheduled time even rang…
Arrived at the scheduled time even rang half an hour before arrival. Sofa was unpacked tightly on my driveway and deposited in my lounge with no issues very kind gentlemen.
We had the best experience possible…
We had the best experience possible aided by an outstanding salesperson Jeeilee. Her knowledge of the product coupled with her excellent ability to listen to what our requirements were helped us choose the best sofa possible
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