Giulia was professional, friendly and polite. She took the time to understand our needs and what we wanted from a sofa. Clearly explained sofa benefits, warranty and after care health check. Sofa deli... See more
Location
Switch locationWinterhill Retail Park, Cairngorm Gate, MK6 1AZ Milton Keynes, Buckinghamshire,, GB
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The overall experience was very good. Staff were courteous and gave us time to decide. DElivery was good. We gave two telephone numbers to ring, mine and my daughters. A week before we informed th... See more
Shout out to Jamielee as she was a star, we are very indecisive people and she rolled with it to make sure we had what we wanted couldn't thank her service enough.
Buying was a convoluted process. I think three months is too long to wait for a single recliner with footstool - it effectively means, having paid in full, having that money tied up without the benefi... See more
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Company details
About poltronesofà - Milton Keynes
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Winterhill Retail Park, Cairngorm Gate, MK6 1AZ, Milton Keynes, Buckinghamshire,, United Kingdom
- 01908 540010
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We had the best experience possible…
We had the best experience possible aided by an outstanding salesperson Jeeilee. Her knowledge of the product coupled with her excellent ability to listen to what our requirements were helped us choose the best sofa possible
Great getting a time slot. We were sent a time slot the evening…
We were sent a time slot the evening before, then a smaller one on the day and they arrived in the slot, fantastic.
Thank you.
Very Professional
As soon as I walked through the door, Manjit appeared seamlessly and said hello and talked me through everything at the store to ensure I got the right sofa to fit my space. Considering that my space is really tiny.
Manjit, was very professional, knowledgeable, polite and helpful.
His professionalism helped me to buy a great sofa.
I highly recommend Poltronesofa’. They have great sofa
Very happy customer
Great service from start to finish the delivery drivers were fantastic and so was the sales person in Milton Keynes store who we brought the furniture with.Very happy customer
Very professional
Very professional, delivered on time, no damage to the sofa or house and pleasant delivery men
Nice experience
Drivers helpful took away packaging &…
Drivers helpful took away packaging & put legs on the item
Excellent service from Martin at the…
Excellent service from Martin at the Milton Keynes Poltronesofà store. He was knowledgeable, patient, and genuinely helpful throughout the whole process. He took the time to explain all the options clearly without any pressure, making it easy to choose the right sofa for our home. A very professional and friendly experience from start to finish. Highly recommended!
Purchased the most comfortable sofa
Purchased the most comfortable sofa, chair and tech chair from SCS in January this year 2026, had to wait until last week to get it but so worth the wait, the quality is second to none
We browsed in all the major furniture stores and this set really stood out for its added extras but the quality stood out, I have to say the minute we sat on it we knew it was for us.
David was amazing going through everything with us with no pushy sale tactics, just informative and very helpful.
When we had our delivery date we were kept updated with live updates and even received a call when they were 30 minutes away, when they arrived they asked exactly where we would like it all to be placed, exceptional care was taken to put everything together and all packaging taken away.
I can’t rate Poltronesofa SCS highly enough, fantastic
I did know what I wanted but the young…
I did know what I wanted but the young lady that served us was very helpful and having tried the chair again found it very comfortable but unfortunately they had not got the rise and recliner in store for me to try. I ordered the chair and was told it may be a little firmer so I’m hoping this is the case.
Great very efficient service guys were…
Great very efficient service guys were an absolute pleasure great service
We had already decided what we wanted…
We had already decided what we wanted so ordering was easy and salesperson was lovely, not pushy or trying to sell, sell, sell. Nice experience.
Very friendly staff
Very friendly staff, really happy with our sofa, was a great price and is excellent quality.
Thank you Georgia
My wife and I were very happy with the professionalism we received when we purchased a sofa and chair from our local Milton Keynes store. Georgia was very helpful and understanding of our needs and was able to fulfil our requirements.
Thank you George for your assistance and help. .
Delivered on time
Delivered on time, nice delivery team very helpful
Sofa is lovely, and very comfortable
Planned delivery didn’t arrive
Planned delivery didn’t arrive , unable too use the tracking system. Following day message said customer not in , which was rubbish , I was home from 10am, delivery was due at approx 5pm , no contact too say not coming . Had too make calls following day too resolve issue with MK branch . New delivery time agreed . Was told it would be between 7-12. Had a message then saying around 8. That message was sent at 6-30am , van arrived at 6-36am . Some one needs too look at why messages don’t say what’s happening , not overly impressed with system . Bonus was the lads doing delivery did first class job, helped move old furniture out again , as we had taken it out on original delivery day , then had too bring it in later that evening . A bit of communication would have made things better. Saying that I’m really happy with furniture . When your paying £100 for a delivery you expect it too be a better experience . Staff at MK were helpful with sorting new delivery too
Great product delivered early😁
Amazing service fantastic staff made it…
Amazing service fantastic staff made it so easy and accommodating. Good coffee to. Special thanks to Victorie.
As I have not yet received my sofa…
As I have not yet received my sofa bed , I can only comment on the buying of the sofa, and I cannot fault that , the name of.the young lady.is Jamie Lee, and she was extremely helpful , friendly and courteous
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