poltronesofà - Milton Keynes Reviews 

2,372
TrustScore 4.5 out of 5

4.7

Winterhill Retail Park, Cairngorm Gate, MK6 1AZ Milton Keynes, Buckinghamshire,, GB


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Rated 5 out of 5 stars

Giulia was professional, friendly and polite. She took the time to understand our needs and what we wanted from a sofa. Clearly explained sofa benefits, warranty and after care health check. Sofa deli... See more

Rated 5 out of 5 stars

The overall experience was very good. Staff were courteous and gave us time to decide. DElivery was good. We gave two telephone numbers to ring, mine and my daughters. A week before we informed th... See more

Rated 4 out of 5 stars

Shout out to Jamielee as she was a star, we are very indecisive people and she rolled with it to make sure we had what we wanted couldn't thank her service enough.

Rated 4 out of 5 stars

Buying was a convoluted process. I think three months is too long to wait for a single recliner with footstool - it effectively means, having paid in full, having that money tied up without the benefi... See more

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Company details

  1. Furniture Store

About poltronesofà - Milton Keynes

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Winterhill Retail Park, Cairngorm Gate, MK6 1AZ, Milton Keynes, Buckinghamshire,, United Kingdom

  • 01908 540010

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(2,372)

17,797 reviews in the last 12 months

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Rated 5 out of 5 stars

We had the best experience possible…

We had the best experience possible aided by an outstanding salesperson Jeeilee. Her knowledge of the product coupled with her excellent ability to listen to what our requirements were helped us choose the best sofa possible

May 28, 2026
Rated 5 out of 5 stars

Very Professional

As soon as I walked through the door, Manjit appeared seamlessly and said hello and talked me through everything at the store to ensure I got the right sofa to fit my space. Considering that my space is really tiny.
Manjit, was very professional, knowledgeable, polite and helpful.
His professionalism helped me to buy a great sofa.
I highly recommend Poltronesofa’. They have great sofa

May 19, 2026
Rated 5 out of 5 stars

Very happy customer

Great service from start to finish the delivery drivers were fantastic and so was the sales person in Milton Keynes store who we brought the furniture with.Very happy customer

May 24, 2026
Rated 5 out of 5 stars

Excellent service from Martin at the…

Excellent service from Martin at the Milton Keynes Poltronesofà store. He was knowledgeable, patient, and genuinely helpful throughout the whole process. He took the time to explain all the options clearly without any pressure, making it easy to choose the right sofa for our home. A very professional and friendly experience from start to finish. Highly recommended!

May 16, 2026
Rated 5 out of 5 stars

Purchased the most comfortable sofa

Purchased the most comfortable sofa, chair and tech chair from SCS in January this year 2026, had to wait until last week to get it but so worth the wait, the quality is second to none
We browsed in all the major furniture stores and this set really stood out for its added extras but the quality stood out, I have to say the minute we sat on it we knew it was for us.
David was amazing going through everything with us with no pushy sale tactics, just informative and very helpful.
When we had our delivery date we were kept updated with live updates and even received a call when they were 30 minutes away, when they arrived they asked exactly where we would like it all to be placed, exceptional care was taken to put everything together and all packaging taken away.
I can’t rate Poltronesofa SCS highly enough, fantastic

May 15, 2026
Rated 4 out of 5 stars

I did know what I wanted but the young…

I did know what I wanted but the young lady that served us was very helpful and having tried the chair again found it very comfortable but unfortunately they had not got the rise and recliner in store for me to try. I ordered the chair and was told it may be a little firmer so I’m hoping this is the case.

May 16, 2026
Rated 5 out of 5 stars

Thank you Georgia

My wife and I were very happy with the professionalism we received when we purchased a sofa and chair from our local Milton Keynes store. Georgia was very helpful and understanding of our needs and was able to fulfil our requirements.

Thank you George for your assistance and help. .

May 3, 2026
Rated 4 out of 5 stars

Planned delivery didn’t arrive

Planned delivery didn’t arrive , unable too use the tracking system. Following day message said customer not in , which was rubbish , I was home from 10am, delivery was due at approx 5pm , no contact too say not coming . Had too make calls following day too resolve issue with MK branch . New delivery time agreed . Was told it would be between 7-12. Had a message then saying around 8. That message was sent at 6-30am , van arrived at 6-36am . Some one needs too look at why messages don’t say what’s happening , not overly impressed with system . Bonus was the lads doing delivery did first class job, helped move old furniture out again , as we had taken it out on original delivery day , then had too bring it in later that evening . A bit of communication would have made things better. Saying that I’m really happy with furniture . When your paying £100 for a delivery you expect it too be a better experience . Staff at MK were helpful with sorting new delivery too

May 7, 2026

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