Robert & Stevie were both very friendly, gave us plenty of time to browse without feeling overwhelmed. Took time to offer suggestions of alternatives as we described our requirements. No hard sell... See more
Location
Switch locationSilverlink Shopping Park, The Silverlink, NE28 9ND North Shields, Tyne and Wear,, GB
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See what reviewers are saying
Great experience from walking into the showroom to final delivery. Staff were really friendly and made my mother laugh, which made her feel relaxed. We were informed of the timelines and come the d... See more
I hate it when I am pounced upon as soon as i walk into a store! This did not happen here (Silverlink, North Shields) however a salesperson ,Reece, was nearby when i stopped to look at a particular s... See more
Stevie was absolutely amazing with us, so patient and really helpful. We were also helped by a few other members of staff and they were fabulous too! All round great experience and cannot wait to get... See more
Company details
About poltronesofà - North Shields
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Silverlink Shopping Park, The Silverlink, NE28 9ND, North Shields, Tyne and Wear,, United Kingdom
- 0191 731 3300
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The delivery people were really helpful…
The delivery people were really helpful and professional.
quick/friendly and on time
Very friendly delivery men
Very friendly delivery men. Took great care of our furniture and kept us updated with our delivery order.
Friendly and helpful salesman Steve.
Very helpful instore thank you
Nice store and staff
We had really good supportive and helpful service from the staff at Silverlink, not pushy, just charming
Very impressed with the showroom
Very impressed with the quality on show we asked for some guidance from steve the sale person. He was very helpful and informative. My wife and myself left very happy with our choice .can not wait for our furniture to be delivered
No pushy sales people
No pushy sales people, we were given information about the store then allowed to wander about. Rob, our sales guy was on hand for any information we required and ended up spending about 3 hours with us as we also bought 2 sofa's for our immediate family.
Very helpful staff Reece explained…
Very helpful staff Reece explained everything very clearly
really good service.
Friendly service,the hole buying…
Friendly service,the hole buying experience was quick & easy,would recommend this company.
(No hard sell ) talk to LISA.
Visited your Silverlink store North Shields on 9/4/26.
And got a lovely welcome (CIAO)from Lisa.explained exactly what we were looking for ie .two two seater leather sofas we eventually found what we liked in a fabric choice then Lisa came along spotted that we had our eye on this sofa and she couldn’t have been more helpful sorted the measurements which were critical to us choice of leather we liked sorted the cost some saving she afforded us but just so pleasant and specially no hard sell from her delivery dates which were fine .then phoned us back at home for deposit etc all done and e mail sent asap .we have been looking for months at various stores but it’s the sales persons not leaving you alone to wander it just puts us off .but at silverlink with Lisa just perfect .
The sales person was lovely
The sales person was lovely, no hassle and genuine would really recommend visiting north shields Scs
We were pleased with the staff whvery pleasedo were…
We were pleased with the staff who were helpful
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