poltronesofà - North Shields Reviews 

2,461
TrustScore 5 out of 5

4.8

Silverlink Shopping Park, The Silverlink, NE28 9ND North Shields, Tyne and Wear,, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Robert & Stevie were both very friendly, gave us plenty of time to browse without feeling overwhelmed. Took time to offer suggestions of alternatives as we described our requirements. No hard sell... See more

Rated 5 out of 5 stars

Great experience from walking into the showroom to final delivery. Staff were really friendly and made my mother laugh, which made her feel relaxed. We were informed of the timelines and come the d... See more

Rated 5 out of 5 stars

I hate it when I am pounced upon as soon as i walk into a store! This did not happen here (Silverlink, North Shields) however a salesperson ,Reece, was nearby when i stopped to look at a particular s... See more

Rated 5 out of 5 stars

Stevie was absolutely amazing with us, so patient and really helpful. We were also helped by a few other members of staff and they were fabulous too! All round great experience and cannot wait to get... See more


Company details

  1. Furniture Store

About poltronesofà - North Shields

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Silverlink Shopping Park, The Silverlink, NE28 9ND, North Shields, Tyne and Wear,, United Kingdom

  • 0191 731 3300

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,461)

17,390 reviews in the last 12 months

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Rated 5 out of 5 stars

Very impressed with the showroom

Very impressed with the quality on show we asked for some guidance from steve the sale person. He was very helpful and informative. My wife and myself left very happy with our choice .can not wait for our furniture to be delivered

April 20, 2026
Rated 5 out of 5 stars

No pushy sales people

No pushy sales people, we were given information about the store then allowed to wander about. Rob, our sales guy was on hand for any information we required and ended up spending about 3 hours with us as we also bought 2 sofa's for our immediate family.

April 22, 2026
Rated 5 out of 5 stars

(No hard sell ) talk to LISA.

Visited your Silverlink store North Shields on 9/4/26.
And got a lovely welcome (CIAO)from Lisa.explained exactly what we were looking for ie .two two seater leather sofas we eventually found what we liked in a fabric choice then Lisa came along spotted that we had our eye on this sofa and she couldn’t have been more helpful sorted the measurements which were critical to us choice of leather we liked sorted the cost some saving she afforded us but just so pleasant and specially no hard sell from her delivery dates which were fine .then phoned us back at home for deposit etc all done and e mail sent asap .we have been looking for months at various stores but it’s the sales persons not leaving you alone to wander it just puts us off .but at silverlink with Lisa just perfect .

April 17, 2026

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