Robert & Stevie were both very friendly, gave us plenty of time to browse without feeling overwhelmed. Took time to offer suggestions of alternatives as we described our requirements. No hard sell... See more
Location
Switch locationSilverlink Shopping Park, The Silverlink, NE28 9ND North Shields, Tyne and Wear,, GB
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See what reviewers are saying
Great experience from walking into the showroom to final delivery. Staff were really friendly and made my mother laugh, which made her feel relaxed. We were informed of the timelines and come the d... See more
I hate it when I am pounced upon as soon as i walk into a store! This did not happen here (Silverlink, North Shields) however a salesperson ,Reece, was nearby when i stopped to look at a particular s... See more
Stevie was absolutely amazing with us, so patient and really helpful. We were also helped by a few other members of staff and they were fabulous too! All round great experience and cannot wait to get... See more
Company details
About poltronesofà - North Shields
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Silverlink Shopping Park, The Silverlink, NE28 9ND, North Shields, Tyne and Wear,, United Kingdom
- 0191 731 3300
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Good communication and prompt delivery
Sofas were ready for delivery about 3 weeks before expected date. There was good communication re delivery time on the day from using the tracker and a phonecall from drivers. The sofas were assembled and put in place quickly.
Very good tracking system from morning…
Very good tracking system from morning of delivery. When the 2 men arrived, 1 came in to check where furniture was to be situated, other began unpacking. Brought in furniture fitted it exactly where we requested. Working all the time, whilst explaining care, etc. Would definitely reccomend this store again
Brilliant!
Brilliant! Love the sofa and chair! Arrived one day early so everything went exactly according to plan! Would recommend to anyone.
Loved the colour blue even more than…
Loved the colour blue even more than when I selected it from the examples in shop. Delivery guys were great. Very friendly and quickly assembled everything.
I was kept informed on when the suite…
I was kept informed on when the suite would arrive. The lads brought the suite in and fitted everything together, they made it look so easy. They took me through the workings of the suite before I signed the paperwork. All went quickly and smoothly.
Very good
Very good, the lad were excellent. Did everything last too good delivery drivers? Thank you
Friendly
Friendly, professional, and helpful service. No one asked why I wanted a sofa bed, which is commendable. It means the staff knows the quality of the sofa bed they sell.
We are so pleased with the sofa.and the…
We are so pleased with the sofa.and the chair .we love it ...high standard quality furniture ...the delivery was good the lads were very respectful and helpful 😀
Prompt and efficient service on our…
Prompt and efficient service on our delivery and kept updated with dates and times well done guys .
We were left to look around and try…
We were left to look around and try many arm chairs until we found the one we decided to have. The member of staff Steve was most helpful and left us to make a decision without pushing us in any way to make our choice . He was understanding to our needs.
Very helpful staff and quality sofas
Stevie welcomed us into the store and gave us some information about the sofas, before leaving us to browse. We never felt under pressure to buy and he was happy to answer any questions we had. Stevie emailed us with details of the sofa we liked and was not pushy in any way. We returned the next day, after deciding to buy and were made to feel welcome once more. Stevie fully explained about the procedure when buying and checked with us that everything was correct. We are thrilled with our sofa, armchair and footstool that we have ordered and look forward to it being delivered.
Georgette was ultra helpful throughout…
Georgette was ultra helpful throughout and always attentive. Proper customer service!
Beautiful sofas delivered and assembled…
Beautiful sofas delivered and assembled efficiently.
The delivery men were extremely…
The delivery men were extremely professional and very pleasant and tidy excellent job well done thanks
Arrived on the day given when ordering and within time estimated.
Arrived on the day given when ordering. Delivery was within the time given by email and with a call from the delivery team 40 mins before. The delivery crew were polite and efficient. Sofa unpacked installed and checked within a few minutes. All packaging then removed. No problems with the sofa, colour and quality as expected.
The lad met us coming through the door…
The lad met us coming through the door happy smiling sorry we forgot his name he let us look around our self no pressure we were very happy with the service
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