Robert & Stevie were both very friendly, gave us plenty of time to browse without feeling overwhelmed. Took time to offer suggestions of alternatives as we described our requirements. No hard sell... See more
Location
Switch locationSilverlink Shopping Park, The Silverlink, NE28 9ND North Shields, Tyne and Wear,, GB
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See what reviewers are saying
Great experience from walking into the showroom to final delivery. Staff were really friendly and made my mother laugh, which made her feel relaxed. We were informed of the timelines and come the d... See more
I hate it when I am pounced upon as soon as i walk into a store! This did not happen here (Silverlink, North Shields) however a salesperson ,Reece, was nearby when i stopped to look at a particular s... See more
Stevie was absolutely amazing with us, so patient and really helpful. We were also helped by a few other members of staff and they were fabulous too! All round great experience and cannot wait to get... See more
Company details
About poltronesofà - North Shields
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Silverlink Shopping Park, The Silverlink, NE28 9ND, North Shields, Tyne and Wear,, United Kingdom
- 0191 731 3300
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I chose my 3pce suite with the help of…
I chose my 3pce suite with the help of Paul in the shop at Silverlink who was very helpful and explained each stage of my purchase. I received emails and text concerning the delivery and they arrived after a phone call to unwrap,put feet on and generally make the suite ready 2 canny lads who took all the rubbish away.. Im very pleased with how it looks and it's very comfortable to sit on. Many thanks good service all round.
Buying a Sofa
Looking for the right sofa and chairs was made really easy as Liam the salesperson was really nice and helpful, didn't rush us and advised appropriately re style and suitability
The staff were very knowledgeable and…
The staff were very knowledgeable and so helpful. The lady demonstrated the reclining setting and also the heat pad and lumbar support. She was very helpful about support and was great when offering a delivery date
'So far' so good
Welcomed at the door. Assistant listened to what I was interested in and showed me good options. They were friendly, curteous and patient. Price was good. All information was shared clearly. Now just waiting for delivery!
No pressure buying,friendly lads good…
No pressure buying,friendly lads good selection of stock.free delivery means a lot to me.
The staff were very helpful and polite.
From the store staff
From the store staff, to the call for a approx delivery date & the delivery men. All very polite & helpful.
The salesman was very helpful and…
The salesman was very helpful and professional
The delivery went very smoothly
From ordering to delivery everything…
From ordering to delivery everything went as planned..
Fabulous no complaints lads very great…
Fabulous no complaints lads very great sofas are lovely .thank u
Excellent Delivery
The delivery men turned up before our old suite had been collected. They were very understanding and helpful, helping dismantle the old furniture and push it into position for collection. It was a pleasure to have them in the house.
Above and beyond…
Having health issues and staff member listened to my needs and guided us to the better sofa for my needs absolutely above and beyond x
The staff were friendly and talked us…
The staff were friendly and talked us through everything step by step. They never tried to push a sale on us. We were advised of what products etc that we would benefit from thank you in helping us to find our perfect settee!
Great communication delivered on time…
Great communication delivered on time with real friendly staff excellent service
Excellent service from starting to look…
Excellent service from starting to look to ordering, just waiting for delivery now.
Lovely experience
The staff made us both at ease they weren’t pushing us but very attentive and helpful in selling us what we wanted without feeling they were being pushy especially Liam who sold us the suite
Paul at the Silverlink
Paul at the Silverlink Store was excellent from start to finish — friendly, knowledgeable, and never pushy. He helped us choose the perfect sofa, answered every question clearly, and made the whole buying experience easy and enjoyable.
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