Went to the store in April and viewed sofas the sales associate Nimme with me and my sister showed me a range of sofas ,different fabrics and prices.Decided on two 3 seaters with recliners on each end... See more
Location
Switch locationUnit 3A Coypool Retail Park, Coypool Road, PL7 4TB Plymouth, Devon,, GB
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See what reviewers are saying
The customer service was excellent. The gentleman took me through absolutely everything I needed to know. Let me go and look around the store to see what I liked. Came back to me again when I found so... See more
Everything was amazing. Received email confirmation before delivery date. Confirmation text for the time of delivery. Call from the delivery team that they were able to attend earlier and checked if... See more
Welcome from Mark who gave good information regarding furniture and Company. Was able to look around undisturbed to make a choice. One downside I think the delivery charge is more than most other c... See more
Company details
About poltronesofà - Plymouth
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Unit 3A Coypool Retail Park, Coypool Road, PL7 4TB, Plymouth, Devon,, United Kingdom
- 01752 426436
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It was brilliant came a month early
It was brilliant came a month early
The delivery men were very good
Delivery was very good took photos to…
Delivery was very good took photos to make sure sofa would fit very friendly
Polite, friendly, professional
Polite, friendly, professional people both in store and delivering
The stool is beautiful and was really well packaged for transportation
Welcome from Mark who gave good…
Welcome from Mark who gave good information regarding furniture and Company. Was able to look around undisturbed to make a choice.
One downside I think the delivery charge is more than most other companies request.
The 2gents that delivered my new…
The 2gents that delivered my new furniture where very polite and did the job quickly.thank you again . would recommend SCS potrona
The customer service was excellent
The customer service was excellent. The gentleman took me through absolutely everything I needed to know. Let me go and look around the store to see what I liked. Came back to me again when I found something and helped me negate all of the things that I needed to know absolutely superb service.
Went my sofa purchaseto the store in April and viewed…
Went to the store in April and viewed sofas the sales associate Nimme with me and my sister showed me a range of sofas ,different fabrics and prices.Decided on two 3 seaters with recliners on each end and the right fabric to go with my flats decor .Signed paperwork ,paid deposit and delivery confirmed for 15th July .Delivered and assembled by Red Dragon delivery in wales and I am extremely pleased with them .Thank you to your sales and delivery team .
Perfect from the day we attended the…
Perfect from the day we attended the shop, to yesterday when our sofas arrived. All staff were wonderful and no pressure was put on us at any point in the process. They look beautiful.
Everything was amazing
Everything was amazing. Received email confirmation before delivery date. Confirmation text for the time of delivery. Call from the delivery team that they were able to attend earlier and checked if this was okay.
When they attended, they checked to ensure that they were able to negotiate the stairway. Once everything was put together and in place, they checked that everything was working and explained the placement of the furniture. It looks great and is so comfortable. They took no more than 30 minutes to complete everything. Thanks for an excellent service from our first visit to the store, placing the order, to the delivery, a great experience
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If I could give them zero rating I…
If I could give them zero rating I would.
Sofa been collected after 9 months.
Save yourself a big headache and do not purchase from this terrible company. How they have got so many 5 star reviews is beyond me. Had the seats re done 3 times lumber heat button replaced misalignment on the seats, leather creased very uncomfortable, bought as have bad back but it’s a lot worse now sitting on that sofa.
After 3 inspections and repairs have been given a refund.
All I can say is do your research before you buy, there is a scs Facebook page that is well worth a look at and you can make your own mind up. wish I had found it before I bought mine.
These sofas are NOT made in Italy as stated they are made in China very cheap quality materials are used.
How this company is still trading I don’t know.
Hope this is helpful.
All the staff in shop want is you purchase for their commission,customer service is terrible, and emmeria their technicians work for them.
Delivery was a 12 week wait and thrown together when it arrived with drivers moaning how far they had to come.
I have bought from scs in the past that is reason I returned.

Reply from poltronesofà - Plymouth
The staff were so helpful
The staff were so helpful, and friendly. Left us to browse, and I found the perfect sofa. Fantastic price in the sale. Very quick delivery time. Will definately be recommending them to family and friends.
Good company
The salesman was very helpful and knowledgeable and answered all our questions. I wanted to change the colour of the sofas the dayafter I had ordered and this was done with no hesitation. I would recommend this company
The company kept me informed all of the…
The company kept me informed all of the way before dispatch and then gave me a delivery slot and assembled the sofa in about 15 mins no fuss
The guys that delivered were amazing
The guys that delivered were amazing , quick easy delivery and set up especially during this heatwave they were lovely
Excellent service .Delivery was great.
Very happy with sofas
Sofas arrived earlier than expected.
Excellent service from the delivery company.
Sofas extremely comfortable and good value for money.
Excellent service in the showroom.
Very helpful & explained any questions…
Very helpful & explained any questions I had about sofa
All delivered unpacked and assembled as…
All delivered unpacked and assembled as per agreed.
All waste and packaging taken off site.
Very good .
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