Helpful sales staff, not pushy, great communication regarding delivery dates and times and delivery guys were excellent.

The crew Mathew and Glyn were brilliant. My furniture was placed where I wanted it, all packaging removed and taken away. A very helpful and friendly pair of guys, thankyou.

Friendly and great service

We went into the store with a budget in mind and a couple of sofas we had seen on the website. We were shown around by Pauline who listened to what we were after and knew what would suit us. After showing us a few we were left to have a wander round to look at the rest and when Pauline came back we totally agreed with what she had recommended and had no hesitation to decide there and then. A very pleasant, unpressurised visit and free delivery!!! Thanks Pauline.

The lady who served us was amazing at helping

I went to Parkgate rotherham for a new sofa and chair and the staff was very helpful was lovely to go into a store and not been pushed into something that you didn't want

My wife and I were looking for a suite and called into SCS at Parkgate Rotherham to have a look and we were surprised with the size and set out of the store the staff were friendly and very helpful.They explained where everything was and left us to look on our own when we chose a suite the assistant explained how it was constructed and type of material with the different types of color,we bought the suite and are pleased with the cost and all the staff The only down side was the telephone system you rang a number. and were connected to a office and put on a call back it took two days to ring me back I explained that I wished to contact Parkgate store eventually after four days I went back to the store in person

The worst company I have ever seen, I ordered 5 months ago and paid the full price and nothing has been sent to me. I call again and they don't know what stage my order is at. And that's besides the fact that I had to wait on the line for an hour for them to answer the phone.

The real standout feature of SCS is that their full range of fabrics is available for all of their sofas and chairs. (This may be recent since they were bought by an Italian company) At their competitors, each model of furniture has its own small set of fabrics.
SCS staff - Gary specifically in Sheffield - were very knowledgeable and helpful.
Delivery was sooner than expected and delivey staff Liam and Andrew were very capable and professional (and strong - it's hard work)

We were treated very well. We liked that there was no sales pressure. Our questions were answered and we were given all the information we requested. Holly was the name of the person who dealt with us very well. Thank you Holly.

After looking round other furniture companies we went to SCS Parkgate where we purchased our last suite and found the perfect one for us. Holly the shop assistant was very friendly and helpful, showing us all the ranges that we were looking for and the different material options. We were given a very good price for the New Italian Riolo 3 piece power recliner suit we chose along with sizes to check if it would fit into our lounge. After taking the measurements we returned and purchased the furniture and were given a good delivery date.

Professional friendly from start to finish. Thank you to the staff at Rotherham.

Pauline helped us with the purchase of our new sofa. (Rotherham store).She was extremely helpful and although not being in the role for too long, she would check with her manager if there was anything she wasn’t sure of. The IT system on the day was not particularly helpful.

Danny and Dave who delivered our sofas were great, friendly and courteous. Barry the manager and Lynn and I think Jessica was the other lady who dealt with us in store, were also fantastic, knowledgeable and helpful. Thank you!

The staff who served me was very helpful,polite and also gave advice

Really felt comfortable & staff great, so helpful, excellent

No hassle at all got what we wanted and the staff was very helpful.

I rang several times only to leave my place in the queue to get a return call. First time I rang it was a 906 minute wait, I rang later that day to be told my place was still in the queue. I then received a phone call the following day but unfortunately I was unavailable to answer as I was working. I rang the following day with again ridiculous time wait. Eventually I had only a 257 minute wait which ended up being not long after. The lady who answered the phone was very pleasant and helpful and said she'd phone the next day to answer my query which she did. Based on the lady's help I would have scored 5 but because of the ridiculous experience of the phone calls I would have scored only 1 or even 0. I would definitely deal with her again but I'd never ever phone you again . By the way, my complaint is NOT about the store but it is about the ridiculous call centre

The store staff were very friendly and helpful, especially Pauline.
The delivery drivers were the same and very careful with the new furniture and my property whilst delivering.

An enjoyable experience!
Thank you.

Kyle and Merv were efficient, friendly and informative. Furniture unpacked in no time at all.