Poltronesofa - SloughReviews 

1,107
TrustScore 4.5 out of 5

4.5

Unit 2C Slough Retail Park, Twinches Lane, SL1 5AD Slough, Berkshire,, GB


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Rated 5 out of 5 stars

We were made welcome into the shop in Slough, then told about discount on spend etc, then to my surprise left alone to look round. When we wanted help the guy came and was very helpful. All the staff... See more

Rated 5 out of 5 stars

We went to several sofa shops before going into SCS. We were not impressed with any of them but as soon as we walked into SCS, it felt very different from the lay out of the shop and the customer serv... See more

Rated 5 out of 5 stars

What can I say...The furniture was delivered without fuss. The two guys who delivered were very professional and they put it all together in no time at all. It was an extremely hot day but the guys... See more

Rated 4 out of 5 stars

Polite staff Patient helpful and knowledgeable All round good experience As long as no issue with delivery can’t fault you or your staff

Company replied


Company details

  1. Furniture Store

About Poltronesofa - Slough

Written by the company

Poltronesofa

Visit Poltronesofa

Poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.

Written by the company


Contact info

  • Unit 2C Slough Retail Park, Twinches Lane, SL1 5AD, Slough, Berkshire,, United Kingdom

  • 01753 541586

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.5

All reviews

(1,107)

13,768 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant couldn't ask for better

What can I say...The furniture was delivered without fuss. The two guys who delivered were very professional and they put it all together in no time at all.
It was an extremely hot day but the guys worked like trojans and all is good.
The two sofas look amazing and we are so pleased with them

June 26, 2026
Rated 5 out of 5 stars

New Sofa hunt

We were made welcome into the shop in Slough, then told about discount on spend etc, then to my surprise left alone to look round. When we wanted help the guy came and was very helpful. All the staff were really good, actually enjoyed my visit.

June 23, 2026
Rated 4 out of 5 stars

Happy customer

Polite staff
Patient helpful and knowledgeable
All round good experience
As long as no issue with delivery can’t fault you or your staff

June 12, 2026
Poltronesofa - Slough logo

Reply from Poltronesofa - Slough

Ciao,

I hope you are well and thankyou for your review.

We’re pleased to hear you had a positive experience with us and have tried to call you today, just to ask if there’s anything we could have done differently to make it a 5-star experience. If so, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

We went to several sofa shops before…

We went to several sofa shops before going into SCS. We were not impressed with any of them but as soon as we walked into SCS, it felt very different from the lay out of the shop and the customer service we received. As a result with the excellent service we didn’t hesitate to place our order for 2 new sofas.

June 16, 2026
Rated 5 out of 5 stars

Excellent service throughout

Excellent service in the store. Very friendly and keen to do well. Quality of the furniture is excellent too. Finally the communication throughout the manufacturing and final delivery was clear and accurate. Delivery itself was made with no fuss and very efficient.

June 10, 2026
Rated 4 out of 5 stars

Worth A Visit!

Very easy to choose and buy. Staff were very helpful and better to see the large fabric swatches in daylight.

June 13, 2026
Poltronesofa - Slough logo

Reply from Poltronesofa - Slough

Ciao Otha,

I hope you are well and thank you for your review.

I am pleased to see that you had a positive experience with us on your recent visit and found the team to be helpful.

If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.

If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

The salesman Mohammad

The salesman Mohammad, who we purchased the sofas from was really polite and efficient. They helped us a lot.
The sofas have exceptional quality and very comfortable.
Really enjoyed the service in the shop and the sofas came on the date we were told about.

May 27, 2026
Rated 5 out of 5 stars

Great service

Great service.
Delivery boys excellent and very efficient.
Apparently my chair came through the straights of Hormuz,unscathed. 10 out 10.

May 27, 2026
Rated 5 out of 5 stars

Amazing Product and Affordable Prices

Really happy with our sofa from Poltronesofà. Affordable prices, great quality, and a really good variety of products to choose from. The customer service agent was fantastic and made the whole experience smooth and enjoyable. We found exactly what we were looking for!

May 27, 2026
Rated 2 out of 5 stars

Your driver was in such a rush and he…

Your driver was in such a rush and he was very moody I was not happy the way he came and walked out wish he had a smile on the face and also taken easy as my husband is not well. I know we had a sofa to be removed asked them to help he was very rude....poor service

May 23, 2026
Poltronesofa - Slough logo

Reply from Poltronesofa - Slough

Ciao Mrs Lota,

I hope you are well and thank you for taking the time to leave us your review.

I am very sorry that you were disappointed in the service from our delivery crew on the day.
We would always aim to provide a positive experience for our customers so I apologise that this was not the case for yourself and will certainly pass on your comments to our Distribution Centre, to help us improve our customer experience moving forward.

Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

Very impressed with the service…

Very impressed with the service provided by the sales staff and the patience showed and advice given.

Also, by the courier company who delivered the sofas with great care, assembled them and how to operate the three seater reclining sofa. I will recommend your company to family and friends.

May 13, 2026

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