From start to finish everything was great the delivery guys were really good quick done a great job service was outstanding highly recommended.
Location
Switch locationUnit 2C Slough Retail Park, Twinches Lane, SL1 5AD Slough, Berkshire,, GB
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From the moment we walked in we was greeted respectfully by the sales team but then left to our own devices to look around until we found what we liked & had questions to ask. The sales person answere... See more
Everything from the choosing of the sofa (very difficult because of so much choice) to the delivery by 2 incredibly fast and helpful boys, was exemplary - I can highly recommend this company and the s... See more
The delivery guys were very good they informed he when they were half an hour away. The bought in our sofas and assembled them With care. The only thing is that the ottoman was missing and the delive... See more
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Company details
About poltronesofà - Slough
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Unit 2C Slough Retail Park, Twinches Lane, SL1 5AD, Slough, Berkshire,, United Kingdom
- 01753 541586
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Acknowledged upon entering the…yes
Acknowledged upon entering the store,enquired about our needs to visit.
Brief explanation about the Sofa range.Instore atmosphere was very pleasant.
Overall very happy with purchase.
It was a very pleasant experience
It was a very pleasant experience. We found staff extremely helpful and especially Dominic who served us. Would recommend to all who are looking for sofas.
A good and varied selection of sofas
A good and varied selection of sofas. Very helpful and professional staff including Dominic and Graham.
Cannot fault the service we received
Leather sofa
Over all I am happy with the sofa I have purchased, like the quality of the leather and happy with price, service and delivery.
My only disappointment is that 5 months on I am still waiting for the leather cleaning package I purchased at the same time. Despite numerous calls to the local shop and customer services I am still waiting for this team.
Delightful & pleasant.
From the moment we walked in we was greeted respectfully by the sales team but then left to our own devices to look around until we found what we liked & had questions to ask. The sales person answered our questions with complete confidence & knowledge & wasn’t pushy to make a sale he made us feel at ease. The whole experience in store was a delightful one & credit to the sales team for their professionalism.
The salesmen were friendly and very…
The salesmen were friendly and very helpful. Overall we had a wonderful experience
Nothing was too much trouble
Everyone was really helpful and nothing was too much trouble. I highly recommend this company you will not be disappointed.
Staff was very helpful
Staff was very helpful. In choosing the sofa
We had our little dog with us as was the main one to approve the sofa.
He was welcomed by the staff.
We were welcomed and given all the info…
We were welcomed and given all the info we needed
we did our messurements given all the opsions to buy ordered given delivery month
May use AI-assist with repliesRead more
Unwilling to negotiate the price had to…
Unwilling to negotiate the price had to spend more than I had budgeted for.

Reply from poltronesofà - Slough
Our experience from entering the store…
Our experience from entering the store and purchasing a suite was enjoyable
Excellent delivery team
Excellent delivery team. Came on time, swiftly moved big boxes, and in a jiffy setup sofa.
Very friendly and polite delivery men
Very friendly and polite delivery men. Efficient and respectful. Made sure that everything was as it should be before leaving. Excellent, professional service.
Staffs are not professional
Staffs are not professional. They sent me text that product will be delivered between 14:55pm-15:15pm. But they came at 19:32pm. And finally a screw whole is missing in the sofa's leg. Unfinished work.

Reply from poltronesofà - Slough
Ordered a sofa 31/08/25 for pre…
Ordered a sofa 31/08/25 for pre Christmas delivery, rang SCS 05/12/25 and told they do not update customers until they have information, SCS rang me to say transport issue so they would ring when more info available, when placing order I said I do not want to be contacted by text, 15/12/25 received text saying delivery has been rescheduled for 29/12/25, this is not pre xmas delivery, they asked if I could not make 29 then ring them and rearrange. SCS have not m3et the contract we hade e3ntered into I rang and requested full refund as they have not met the legal requirement reference this order, I am 73 year old dissabled pensioner and SCS act like they can walk all over me, I am happy to see them in court and let a Judge decide if they have met the contractual agreement we entered into.

Reply from poltronesofà - Slough
Exceptional delivery guys
Exceptional delivery guys! Very efficient and polite! In and out of our property within 15 minutes after setting up our two sofas, removing all coverings and rubbish. They actually said it was the easiest delivery they’d had all day, easy access, etc😍 couldn’t fault anything! From viewing sofas to order (August) and delivery (November) ⭐️⭐️⭐️⭐️⭐️ I did have to contact customer services to ask about delivery as not much contact between order and delivery dates but we’re extremely happy with our new sofas! Thank You.
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