After asking to be shown leather corner suites with recliner seats we were shown one that we loved, sadly the one that was delivered was not a recliner and store are saying its our responsibilty not t... See more
Location
Switch locationUnit 4 New Mersey Retail Park, Speke Road, L24 8QB Liverpool, Lancashire,, GB
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See what reviewers are saying
Sofas are beautiful, from purchase to delivery was 8 weeks. Only thing was the delivery date. I received a date which wasn’t convenient so I called and changed it only to receive another text with... See more
So happy with my couch, the guys delivered did a great job (all installed as the couch came in two sections), which allowed ease through smaller spaces (clever). The quality is excellent too … V... See more
On my first visit to the Speke, Liverpool store I was welcomed, given general advice on how it was laid out and encouraged to browse at my own pace, feeling no sales pressure which I have experience... See more
Company details
About poltronesofà - Speke
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Unit 4 New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, Lancashire,, United Kingdom
- 0151 494 4100
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Amazing staff good deals would defo…
Manager was so funny Amazing lots of laughs an good deals would defo come back and recommend 👌
Amazing
What a brilliant store! We originally just stopped by for a browse and ended up leaving with a new corner sofa, table, and lamp. The staff were incredibly warm and welcoming—so much so that we were even offered a cup of coffee. Lisa is a true asset to the team, and both she and Mel were absolutely fantastic. There was no pushy sales talk; they chatted with us like old friends and genuinely helped us make the right decisions. Even the delivery team had great things to say about the staff and management at Speke. We’ll definitely be coming back and have already told all our friends and family about you.
Thanks again for such a great experience!
The service from the shop manager was excellent
The service from the shop manager was great. No sales pressure and he explained everything to us regarding the sofa and chairs. He even measured the sofa and had a conversation with us as to which sofa would fit into our room. He took the time to explain everything to us and we were happy with his service. His name was Marcus so did not get his surname.
Settee …
The staff at the speke store were amazing from the minute we walked in. They didn't pester us but if we needed any information they were around to ask. When we returned on 2nd visit to place order they said we could bring our pug in, member of staff asked if he needed water and even offered chicken for him. I didn't get her name but she was lovely. Melanie the lady who helped us with the order was amazing, friendly and a credit to SCS.
We previously got a leather corner suite and chair from SCS 22 years ago and it's lasted till now. So that shows what a good company they are.
Lovely, friendly kind staff couldn't fault anyone but Melanie was outstanding.
What a brilliant experience had at SCS…
What a brilliant experience had at SCS Speke. Melanie, Lisa and the team went above and beyond to help my choose my dream sofa! Moving house is hard enough and they made it so much easier for me. Nothing was too much hassle for them. Thankyou team I will be recommending .
Lovely staff
Lovely staff, willing to help and not pushy. There was an issue once we got home though with the website as we went came home and measured up what we had ordered however, the measurements on line seemed wrong. This did cause a little argument between me and my partner and resulted in us having to go back in to store the day after to query this. The male was very helpful and we showed him he website and he did state that the website was wrong and he would feed this back.
If we had ordered on line originally we would never have made the purchase due to the size.
I went to scs with no idea on what I…
I went to scs with no idea on what I wanted I was greated by a lovely lady called Melanie who was extremely helpful she gave me excellent customer service as I was very anxious I was put at ease pretty much straight away she helped me find exactly what I needed for my busy household thank you very much,I walked away a very happy customer thank you to the Speke team you went above and beyond .
Paul helped us choose our sofa and arm…
Paul helped us choose our sofa and arm chairs, he was brilliant, very helpful and knowledgeable, advised us very well on what was best for our needs, made everything very easy, lovely and friendly.
Lovely salesman
I found my salesman Paul really pleasant and unlike in other places, he was attentive without being pushy.
Excellent customer service
We were greeted by Melanie who was friendly and chatty. We told her our requirements and she guided us around the store showing us sofas which were within our requirements. We were also helped by one of Melanie's male colleagues ( sorry we've forgotten his name ) who was also very helpful and informative. We visited two other furniture shops in the retail park , then went back to SCS as the product and the customer service was far better.
Marcus in Speke Store
Went in Marcus in store was helpful and went through all options
Courteous and knowledgeable
Would highly recommend using this store and speaking to Marcus
Delivery was great
The operatives were polite and respectful. They positioned the sofas where we wanted them. They called in advance to let me know they would be there within the hour.
They made sure we were happy before they left.
Scs have been a nightmare to deal with since we bought the sofa 6 months ago. Yes 6 months when I was told it would arrive within a couple of weeks.
So I really appreciate the care taken by delivery men.
May use AI-assist with repliesRead more
Appalling service
Appalling service. The only reason I bought from here is because they would not refund my £400 deposit. I will never ever spend another penny in SCS. And I will share my experience with all social media. Do not buy from SCS.

Reply from poltronesofà - Speke
The man in SCS was very helpful and we…
The man in SCS was very helpful and we sorted our furniture with him
Very helpful when we needed it,it was…
Very helpful when we needed it,it was lovey to walk around and not be hasseled by sales staff
Not to pushy staff left us alone to…
Not to pushy staff left us alone to walk round mel i think it was who served us really nice plain and simple
Excellent Service
Kept me updated of arrival time,punctual and respectful of property. Assembled sofas and left no mess,all packaging was collected and taken away.Very helpful and polite. Extremely satisfied with this delivery
The two delivery men were excellent…
The two delivery men were excellent kept me informed on how long they were going to be, on arrival they were friendly and worked efficiently and quickly and nothing was too much trouble. This experience extends to the shop staff at Speke retail park
The manger at Speke was excellent
The manger at Speke was excellent, easy to do business with. The delivery drivers kept us updated on the progress of the delivery, they arrived when they said they would. The bringing in the furniture & put it together promptly, they were very polite & respectful of my property. On this occasion I am a happy customer.
Great deliever team
Rice(294) and John(1033) were great. I got an email the day before, then a call an hour before to narrow the window, they turned up on time.
All the installation was done by the SCS team, they built the sofa very quickly and didn't leave any mess and the sofa was built correctly first time.
The guys were very friendly, said their goodbyes and were onto another job.
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