The salesman asked what we were looking for I explained what we required I did say no reclining sofas.He showed us a lovely range of options. As we were deciding I sat on a sofa not realising it wa... See more
Location
Switch location3B Staples Corner Retail Park, Geron Way, NW2 6LW London, Essex,, GB
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See what reviewers are saying
Had a great experience at the staples corner branch. We met Jay, really helpful, polite and understanding. My dad is an older man who needed a comfortable arm chair but one he could get up out of... See more
Mohammed the salesperson was an incredible help to us, when deciding our sofa. It was our first time so shopping and he made sure we made the right decision on space whilst not compromising on the... See more
Did not get a time slot the night before. Delivery crew contacted us twice with progress report. Delivery was very professional.
Company details
About poltronesofà - Staples Corner
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
3B Staples Corner Retail Park, Geron Way, NW2 6LW, London, Essex,, United Kingdom
- 020 8208 4090
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The staff member was very attentive
The staff member was very attentive,as soon as we entered store. Wasn't pushy, he merely said if we have any questions that he was there to help and let us shop around. However not to far away from us either aswe browsed around shop. Perhaps there to answer questions if we had about particular furniture piece. However we knew what we wanted, and assisted immediately. Manager was there too, and without asking gave us a deal. Both friendly and would recommend. Great service

Reply from poltronesofà - Staples Corner
Services is very good
Service is very good. Lenos explained all the features of the products very nicely and in detailed. Staff is very helpful

Reply from poltronesofà - Staples Corner

Reply from poltronesofà - Staples Corner
I was well looking after a very helpful…
I was well looking after a very helpful member of the staff

Reply from poltronesofà - Staples Corner
Deepak and Raul were very helpful as…
Deepak and Raul were very helpful as they made me decide which sofa was most suited for me .

Reply from poltronesofà - Staples Corner
Lenos was polite and knowledgeable
Lenos was polite and knowledgeable. We are so pleased to be here at SCS staples corner branch. Great experience!!!

Reply from poltronesofà - Staples Corner
Great delivery
Was very happy with the delivery. Aaron and Rich was very friendly and helpful. They phoned to let my know how long they will be They did a very good job getting chair and sofa in too my flat

Reply from poltronesofà - Staples Corner
Helpful staff, great range
A great shop. We love our sofa. Deepak was very helpful.

Reply from poltronesofà - Staples Corner
The chap was very friendly and showed…
The chap was very friendly and showed us what we needed since we were very fussy about the size of the sofa and the firmness of the seat.

Reply from poltronesofà - Staples Corner

Reply from poltronesofà - Staples Corner
Wonderful customer service
Wonderful customer service. All staff very friendly. Lenos was helpful and very patient, as we took up a lot of his time!

Reply from poltronesofà - Staples Corner
Excellent sales staff
Excellent sales staff. And great products.
Jaquan is fantastic!

Reply from poltronesofà - Staples Corner
The sales Assistant was very helpful
The sales Assistant was very helpful
Thank you Jaquan for all your help.

Reply from poltronesofà - Staples Corner
Super friendly staff !
Super friendly staff and very informative and supplied us with the homebuyers package for our sofas ! Even gave us their expertise and recommendations on size and colour as well !

Reply from poltronesofà - Staples Corner
Ruhel was extremely helpful
Ruhel was extremely helpful, providing information on care, material, etc, offering cost friendly suggestions based our requirements. Overall the experience was seamless and pleasant.

Reply from poltronesofà - Staples Corner
Very Professional service by Jaquan.
Very Professional service by Jaquan.
He was polite very helpful.
Not pushy. Answered all our questions.
Smooth transaction.
Highly Recommended.
Paul

Reply from poltronesofà - Staples Corner
Great customer service at Staples…
Great customer service at Staples Corner branch !!! Really made it easy to make a sensible choice ! Looking forward to my delivery !!!

Reply from poltronesofà - Staples Corner
Fantastic service from Ruhel
Fantastic service from Ruhel - Store Manager. Helped us find the perfect item and with no pressure at all. Thankyou

Reply from poltronesofà - Staples Corner
Top notch service!
We were in the store for almost 3 hours (!) but we weren't rushed in the least. Deepak was patient, didn't rush us, and was really informative. He helped us when we needed it but knew when to give us space to discuss. He also was very patient as we chopped and changed through various options. We had a chat with manager Ruhal who confirmed that we were getting everything we wanted. Both were courteous, friendly and professional at all times. Excellent experience, would recommend either of them and the Staples Corner store to anyone. Now looking forward to a brand new sofa!

Reply from poltronesofà - Staples Corner
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