poltronesofà - Stirling Reviews 

1,705
TrustScore 4.5 out of 5

4.6

24 Springkerse Retail Park, 0, FK7 7TL Stirling, Stirlingshire,, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We started out to purchase paint for a scratch on the car and ended up with a 3 piece suite. Tis was due to your well appointed showroom. The layout at different levels was eye catching and easy... See more

Rated 5 out of 5 stars

Steve was brilliant from start to finish Delighted with my new sofa order and the whole experience thanks to Steve. He was incredibly knowledgeable, genuinely helpful and so friendly throughout. Th... See more

Rated 5 out of 5 stars

The sales man was called Steven in the Stirling shop.he was so friendy welcominh answered all my questiond then when i.gave him my measurments he talked me through alternatives he knew i loved the cou... See more

Rated 5 out of 5 stars

Updates on delivery were excellent. Team that delivered on the day were very friendly and took great care and attention installing the sofas to my specifications really impressed. Sofas are exactly ho... See more


Company details

  1. Furniture Store

About poltronesofà - Stirling

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • 24 Springkerse Retail Park, 0, FK7 7TL, Stirling, Stirlingshire,, United Kingdom

  • 01786 477430

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,705)

17,122 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It’s not often I leave reviews but the…

It’s not often I leave reviews but the service I received was so good, that I feel it only right that I do. Donna, Adele, and Brian From Livingston depot were not only friendly, professional and organised, but they went out of their way to assist and help me. Brilliant team of people who should be commended for their customer service skills. I would have no hesitation in using your company again solely based on the service I received from them. Brilliant is an understatement. It won’t let me change the branch from Stirling to Livingston for some reason but that’s what my review is for.

July 10, 2026
Rated 5 out of 5 stars

…Satisfied Customer

Good service from assistant who was very knowledgeable about the products. No pressure to buy. Impressed with product range and particularly fabrics available.
I look forward to the delivery of my new armchair in due course.

June 27, 2026
Rated 5 out of 5 stars

Shop and sales team were knowledgeable…

Shop and sales team were knowledgeable and efficient. Delivery 3 weeks earlier than expected. We were kept well informed of delivery dates and times. Sofa's were delivered on time, staff were polite, quick and competent. Thanks

July 3, 2026
Rated 5 out of 5 stars

A pleasurable experience from start to finish

Myself and my wife visited your Stirling store on Saturday 27th June and from the moment we walked in we were made to feel welcome by Steve, the sales assistant. We were not put under any pressure and were able to walk around and browse at our leisure. When we saw a suite we liked Steve was very informative and took time to show us how everything worked and showed us alternative fabrics on request.
Steve made the sales process easy and explained everything that we needed to know about after sales and delivery and maintenance.
For a first time in your store this was a very pleasurable experience and I would have no problems in recommending you to friends and family.
Thank you and we look forward to receiving our new suite.

Kevin and Aileen McKeown

June 27, 2026
Rated 5 out of 5 stars

Great all round experience.

Staff in the shop were very knowledgeable and helpful when we were choosing our sofa bed. The team that delivered it done an amazing job getting it upstairs and into the room we wanted it in.

June 26, 2026
Rated 5 out of 5 stars

Great service. Fab sofa

From the 1st time in the store to delivery & installation, its been great. Sales person was knowledgeable, helpful and gave realistic expectations in relation to delivery. Day of delivery, arrived on time, quick and friendly team. Sofa exactly as we ordered and no issues.

June 23, 2026
Rated 5 out of 5 stars

Fab service

Elaine was very friendly and welcoming. She went over and above to ensure that I got the right colour for me.
The store itself is great. Variety of colours and sofa types.

June 23, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look