poltronesofà - Stirling Reviews 

1,704
TrustScore 4.5 out of 5

4.6

24 Springkerse Retail Park, 0, FK7 7TL Stirling, Stirlingshire,, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We started out to purchase paint for a scratch on the car and ended up with a 3 piece suite. Tis was due to your well appointed showroom. The layout at different levels was eye catching and easy... See more

Rated 5 out of 5 stars

Steve was brilliant from start to finish Delighted with my new sofa order and the whole experience thanks to Steve. He was incredibly knowledgeable, genuinely helpful and so friendly throughout. Th... See more

Rated 5 out of 5 stars

The sales man was called Steven in the Stirling shop.he was so friendy welcominh answered all my questiond then when i.gave him my measurments he talked me through alternatives he knew i loved the cou... See more

Rated 5 out of 5 stars

Updates on delivery were excellent. Team that delivered on the day were very friendly and took great care and attention installing the sofas to my specifications really impressed. Sofas are exactly ho... See more


Company details

  1. Furniture Store

About poltronesofà - Stirling

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • 24 Springkerse Retail Park, 0, FK7 7TL, Stirling, Stirlingshire,, United Kingdom

  • 01786 477430

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,704)

17,013 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Let us look around at our own leisure no hard selling. Will was extremely knowledgeable and gave us peace of mind when ordering our new sofa! Credit to the Stirling team! Would highly recommend asking for Will when choosing your new sofa x

June 18, 2026
Rated 5 out of 5 stars

Great Salesman

The sales assistant was extremely professional with a friendly and welcoming approach. He was able to answer our questions and provided a range of information

June 19, 2026
Rated 5 out of 5 stars

Well where do I start

Well where do I start?
The salesman ( Raymond) at your Stirling store was very knowledgeable and professional and made it easy to finally choose my furniture. He wasn't in your face nor pushy unlike some salesmen in other stores.

From choosing, purchasing, updates and delivery my whole experience was exceptional!
The delivery crew were also friendly, polite and caring which made me feel relaxed as I was agitated hoping they manage to get the furniture in our house before my husband got home from day care as he has advanced dementia. However, what a team. Gold stars to them all!!!
Thank you so much for everything and I'll definitely recommend Poltronesofa (SCS) Stirling store. Well done!

June 19, 2026
Rated 4 out of 5 stars

leather couches

Sales staff were pleasant and helpful as were the delivery driver and assistants , I payed for sliders for couches but when they arrived driver informed me they had run out and would get in touch when they come in . All in I’m pleased with my buy

June 13, 2026
poltronesofà - Stirling logo

Reply from poltronesofà - Stirling

Ciao Iona,

I hope you are well and thank you for your review.

I am very pleased to see that overall you had a positive experience and found the team to be helpful.

Please accept my apologies that the delivery crew did not have the furniture glides available on the day however I have arranged for these to be posted out for you.

Thank you for your order and we hope that you are enjoying your new furniture.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

GOOD QUALITY AT A GREAT PRICE AND EXCELLENT SERVICE.

My wife and I both love the sofas, which we bought whilst they were on offer, plus free delivery. The delivery was trouble-free and I was kept informed of the van location and expected delivery time. Delivery staff were on top of their job with good customer skills. Only down side was the lengthy time between ordering and delivery, but very satisfied overall with the purchase and service.

June 16, 2026
Rated 5 out of 5 stars

Great service from a good team

Great service from a good team.
They were able to pull out all the stops and find us 2 off, 2 Seater leather Sofas in a colour that we liked. Also a quick delivery.
Thanks to the team.
Would have No hesitation in using you again.

June 14, 2026
Rated 5 out of 5 stars

Delivery was very good

Delivery was very good. Phoned to let me know when they were on the way. Handled everything with care and helped set the couch up and placed it where we wanted it.

June 12, 2026
Rated 5 out of 5 stars

Friendly service

Having visited numerous retailers, we found the service given by Steve was second to none. Very knowledgeable, friendly and not pushy like some other retailers. Very happy with the service so far and awaiting delivery of our suite in September.

June 9, 2026
Rated 5 out of 5 stars

Best customer service from Steve

We were helped at the Stirling branch by Steve. He was very accommodating and supported us through the whole process. Steve was very friendly and chatty making the experience a lot more enjoyable and successful. He was also very enthusiastic and knowledgable about his job making our decision much easier. Couldn’t recommend him more.

June 6, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look