Poltronesofa - Swindon Reviews 822

TrustScore 4.5 out of 5

4.6

Unit F1 Bridgemead Retail Park, Great Western Way, SN5 7YF Swindon, Wiltshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Hassle free browsing in the store. Once help was needed, the salesperson was very helpful and explained everything clearly. Was given date of delivery in July, it turned up late June, brilliant.... See more

Rated 5 out of 5 stars

Charlotte was fantastic. Created us professional when we walked in. Gave a brief overview of the offering and the way things work and then left us to browse the showroom. When we were ready to ask... See more

Rated 5 out of 5 stars

Shop staff were very helpful and in no way pushy about closing the sale. The sofas and chairs which we chose were delivered yesterday and are fantastic. Delivery staff were efficient and helpful - the... See more

Rated 5 out of 5 stars

What we enjoyed most, was the fact you're assistant greeted us on entry and did not pressure myself or my wife,and were able to select our choice. We visited swindon Branch and greeted by Alexander he... See more


Company details

  1. Furniture Store

About Poltronesofa - Swindon

Written by the company

Poltronesofa

Visit Poltronesofa

Poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.

Written by the company


Contact info

  • Unit F1 Bridgemead Retail Park, Great Western Way, SN5 7YF, Swindon, Wiltshire, United Kingdom

  • 0191 731 3300

4.6

Excellent

TrustScore 4.5 out of 5

822 reviews

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Rated 5 out of 5 stars

Fantastic Service

Charlotte was fantastic. Created us professional when we walked in. Gave a brief overview of the offering and the way things work and then left us to browse the showroom.
When we were ready to ask questions Charlotte had all the answers

June 27, 2026
Rated 5 out of 5 stars

Hassle free browsing in the store.

Hassle free browsing in the store.
Once help was needed, the salesperson was very helpful and explained everything clearly.
Was given date of delivery in July, it turned up late June, brilliant.
Delivery information and correspondence was top class, right up to and including the morning of the delivery.
Delivery team were excellent, considering the blistering heat. Courteous and respectful of property, they were in and out in less than 30mins!
Great service and great sofa too!.
Thanks.

June 25, 2026
Rated 5 out of 5 stars

Excellent customer service and advice

Excellent customer service and advice, great range of furniture and knowledge of the sales man was fantastic, we told him what were wanted ref size an functions and he took us to display models and also showed us material samples on other items similar to what we picked.
Delivery was faster than stated and great communication throughout.

June 24, 2026
Rated 4 out of 5 stars
Poltronesofa - Swindon logo

Reply from Poltronesofa - Swindon

Good Afternoon,

I hope you are well and thank you for your review.

We’re pleased to hear you had a positive experience with us.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.

If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

Top job.

I wasn't there but my girlfriend said the lads did a brilliant job with the tricky access, going the extra mile to get the sofa in. They put it back together and it looks fantastic. Top job.

June 25, 2026
Rated 5 out of 5 stars

Shop staff were very helpful and in no…

Shop staff were very helpful and in no way pushy about closing the sale. The sofas and chairs which we chose were delivered yesterday and are fantastic. Delivery staff were efficient and helpful - they helped us to dismantle our old 3 seater sofa and and to move it to our garage for later collection. Delivery was around a month earlier than forecasted,

June 25, 2026
Rated 5 out of 5 stars

Swindon branch

We came in to your Swindon branch, not sure what to expect. We did expect a bit of pressure sales but never felt like that at all. The woman we dealt with was very helpful and kind. She never made us feel pressured and was happy to ask any questions we had. Just hope the sofa's are as good as promised.

June 9, 2026
Rated 5 out of 5 stars

I purchased a beautiful sofa

I purchased a beautiful sofa, chose my colour, then I changed my mind about the colour and went back to change it, nothing was a problem the colour was discussed and changed straight away. Very professional. I enjoyed my experience and cannot wait to receive my sofa once it is made and in my home.

June 16, 2026
Rated 5 out of 5 stars

The staff was very helpful and professional

The staff was very helpful with explaining sofa types and so many material choices which was a game changer for us, also the ease of put all aspects of choices together to allow us to purchase the write 3 piece suit which we are so looking forward to receiving.

June 3, 2026

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