Hassle free browsing in the store. Once help was needed, the salesperson was very helpful and explained everything clearly. Was given date of delivery in July, it turned up late June, brilliant.... See more
Location
Switch locationUnit F1 Bridgemead Retail Park, Great Western Way, SN5 7YF Swindon, Wiltshire, GB
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We noticed on delivery that the sofa had a mark on the front base, we told the delivery men, and was told to get in touch with where we bought it. Which we have done and they are going to get in touc... See more
Company replied
Shop staff were very helpful and in no way pushy about closing the sale. The sofas and chairs which we chose were delivered yesterday and are fantastic. Delivery staff were efficient and helpful - the... See more
Everything was great apart from being given a delivery date only to have it cancelled with no explanation and then waiting weeks for it to be delivered. Shop staff and delivery guys all good.
Company replied
Company details
About poltronesofà - Swindon
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Unit F1 Bridgemead Retail Park, Great Western Way, SN5 7YF, Swindon, Wiltshire, United Kingdom
- 0191 731 3300
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Friendly and efficient
Kept informed and the crew arrived bang on time.
They were very friendly and efficient, a credit to your company.
The chair is very comfy and just what we needed.
Sales person was very helpful and…
Sales person was very helpful and supportive, there was NO pressure to buy. Overall our experience was 10 out 10.
Absolutely love my new sofa Just…
Absolutely love my new sofa Just perfect for what we after. Impressed with the huge range of styles and fabric options on all, which made it hard to choose. Ordering was quick and easy, once we had decided. Discussed the various options like gliders and fabric protection. Arrived on the day given and kept very well informed as to the time of arrival and names of the delivery crew. Unpacked and installed very efficiently.
Very satisfied customer experience
From the moment we ordered the sofa from the showroom to the delivery day we were well informed of our orders progress via the companies website.
The sales assistant Charlotte at the store in Swindon was extremely helpful in helping us choose the correct sofa for our needs and suggested different options we had not considered.
The lead time was 4 months but a few days beforehand we arranged a delivery time that would suit us. On the day a smaller time slot was given and Aaron and Shaun phoned me and arrived promptly and set about installing our new sofa, removing all packaging and answering my questions I could not have been happier.
First class service by a first class company. Will defo consider going back for other items in the future.
Nice quality sofa with good delivery…
Nice quality sofa with good delivery updates up to the delivery day.
One minus mention:
At the point of ordering, I just missed out on the free delivery promo.
When I mentioned to the sales person that I would wait until another promo, they said, oh. That will not be available for some time, if at all.
Signed, and sealed, and within a few weeks, another free delivery promo!
Mmm!
They left everything nice and tidy and…
They left everything nice and tidy and ever good at their work thanks 😊
Staff
Alex was great, patient and did not rush us making the right decision. He is a true asset to your company. Previously we went to another company to have a look for our new sofa and chair and was harassed as soon as we entered the shop. We felt totally at ease with our experience with your company
The team was really helpfull and the…
The team was really helpfull and the delivery guys where so polite x
Very helpful and just what I wanted
We were informed of when they were due…
We were informed of when they were due to arrive. Very polite and friendly delivery men.
The team arrived on time polite clean…
The team arrived on time polite clean and tidy in their work.very happy with them and the staff at the Swindon shop thanks
Friendly and helpful staff when I…
Friendly and helpful staff when I purchased my 2sofas. Though from order to delivery was rather a longer period than expected when they arrived the guys who delivered them were exceptionally helpful and professional . Well done all round
The crew were very good and efficient.
The crew were very good and efficient.
The only problem was the delivery time.
It was six hours later than we were told.
Extremely knowledgeable
Brilliant. The young girl was extremely knowledgeable about the chair we were interested in. That's why we bought two. So cannot wait to get them.
Delivery service was great
Delivery service was great, deliver on the day I was advised, messaged a few days before and the night before delivery then a phone call about half an hour before they delivered.
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Poor service
My 2nd order was cancelled after the first was delivered in wrong colour. Now got to wait 10+ weeks for next delivery. First ordered last November 🤦♀️

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