Staff in shop went above and beyond to help us and the delivery people were marvellous it was a sofa and came in a box and all packaging was taken away after. Marvellous company and would definitely... See more
Location
Switch locationTelford Forge Retail Park, Colliers Way, TF3 4AG Telford, Shropshire,, GB
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See what reviewers are saying
When deciding on purchasing a new sofa I went to Poltronesofa with my granddaughter we were met by Resham. He was very helpful throughout our visit talked us through the many options available..he was... See more
The delivery team of Steve and Kyle were brilliant. They could not have been more friendly, courteous and helpful. They get five stars. Unfortunately, the overall experience ranks as a three as they w... See more
Company replied
We had been looking to replace our sofa and armchair for a while but had yet to get the enthusiasm to decide on the exact style and colour. We entered the Telford store for the first time and were wa... See more
Company details
About poltronesofà - Telford
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Telford Forge Retail Park, Colliers Way, TF3 4AG, Telford, Shropshire,, United Kingdom
- 01952 209860
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Great delivery guys
Great delivery guys, came in built sofa, checked it all worked as expected then left the place clean and tidy.
Great service
On arriving at your Telford store we…
On arriving at your Telford store we were greeted by Resham one of your sales team. Resham was very knowledgeable and experienced in all aspects of your store and we found him most delightful and a credit to your company
Great choice
they are very helpful
we visited the store on bank holiday monday and were greeted by Faheem he was a very happy young man he helped us decide in what we wanted went through everything with a fine tooth comb,Faheem is very professional and helpful and that is why we bought our new furniture.
Poltronesofa excellent choice !!!!
Although it was a long time coming being made I couldn't wait but the settee was worth waiting for. Delivery was excellent and I was messaged several times to know where it was in transit. From ordering at the store to delivery the experience couldn't be faulted. Very very happy and the delivery drivers were very polite and helpful.
May use AI-assist with repliesRead more
Firstly the Furniture had trouble…
Firstly the Furniture had trouble getting through the doors, the men had to go through several doors to achieve this, they were acomodating but took quite a while. The sofas are made too big for average sized doors.
Secondly my Chair which was very comfortable in the store which is why we chose it is completely different, the seat is very very firm and plump and the distance from back of seat seems longer also chair seems wider. So quite disappointed with the chair. I would like someone to contact me. regarding this. P. Atkins.

Reply from poltronesofà - Telford
i’m really happy with the settee,s…
i’m really happy with the settee,s there was only one slight problem that was noticeable, that is that settee have the control,s have been put in the settee upside down , but the controls still work

Reply from poltronesofà - Telford
Excellent service
It took nearly 6 months to get the sofa because they are made to order, but it was worth the wait. Excellent quality and customer service. No pressure sales in the shop and I was kept informed of all the delivery details on the day. Can't ask for more.
Excellent service
We had a really good salesman ( sorry I can’t remember his name). He was so helpful and patient. He even made us a coffee. I will definitely recommend this site to anyone who needs new furniture.
Very pleased with service in store &…
Very pleased with service in store & delivery on time and helpful
Thank you

Reply from poltronesofà - Telford
I was able to change delivery date with…
I was able to change delivery date with ease.
Was contacted numerous times informing about next steps and had my sofas delivered and installed with great efficiency
Great experience all round
Superb staff and quality products
As soon as my wife and I walked we weee greeted by a very friendly polite young lady called Rahima who made us feel very welcome. We looked around and Rahima asked us if there was anything we wanted in particular and my wife explained and within seconds we were looking at the sofa she recommended. We both loved it and then Rahima went through all the materials and colours we could have after she had made us a lovely coffee. We were both impressed by Rahimas professionalism and product knowledge and ended up buying the sofa we wanted.
Rahima is a credit to the company and can’t praise her enough as she made our experience truly memorable.
Furniture is quality and the staff…
Furniture is quality and the staff delivering was very professional and very fast
Installation Team : The guys who delivered were pleasant…
The guys who delivered were pleasant and courteous and worked with high efficiency. Great efforts made to be swift and effective but also tidy rubbish away as they worked and through to completion. Also knowledgeable on everything asked.
Very knowledgeable and friendly staff
Very knowledgeable and friendly staff.
Amazing customer service
Good experience
We first visited the store on 26/4/26 & were greeted by warm & friendly staff & had a lovely coffee. We were able to browse at our leisure but they were there to answer any questions we had. We’d especially like to mention & thank Resham & Rahima for their expert advice & help in choosing our suite.
Price of sofas competitive.
Price of sofas competitive.
Staff friendly and helpful.
Delivery staff good.
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