The lady that served us was informative and helpful in purchasing our recliner. All options were discussed with us regards making payment plans etc. Happy not to be pressured into buying any items th... See more
Location
Switch locationWestgate Retail & Leisure Park, Ings Road, WF2 9SD Wakefield, Yorkshire,, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great experience from the day we stepped into the shop. Lovely sofa delivered a week before due date. Fantastic delivery service with regular updates on time. Lads who set up the sofa were efficient... See more
The customer service and the ease of order was outstanding. My only issue was I was not made aware of increased costs of choosing different fabrics for my sofa until I got home and checked my receipt.... See more
Company replied
We were made welcome on arrival, given space to browse, and was assisted very well when required Once we finally decided on choice of sofa and footstool, any enquiries were explained no problem Be... See more
Company details
About poltronesofà - Wakefield
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Westgate Retail & Leisure Park, Ings Road, WF2 9SD, Wakefield, Yorkshire,, United Kingdom
- 01924 203290
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely Staff
The store has a really nice feel and smell, staff are very helpful and friendly and find the perfect furniture!
The staff made us welcome and was very…
The staff made us welcome and was very helpful,they helped us to choose the right sofa bed.
Always feel very comfortable visiting…
Always feel very comfortable visiting SCS staff can't do enough for you I visited on 7th June and a very lovely young lady delt with my purchase x
Communication pre delivery excellent
Communication pre delivery excellent. The delivery went smoothly and the guys were brilliant. Thoroughly recommend.
Warm welcome left us to view the sofas…
Warm welcome left us to view the sofas but was available to answer our questions
A great service received
A great service received. The lady was very professional and welcoming. Thank you
From first entering the shop to our…
From first entering the shop to our sofa being delivered we couldn’t be happier. The staff were experienced and knowledgeable also very helpful when we made our purchase. Delivery was perfect, we had lots of communication before hand to make a stress free delivery.
Lovely lady serving me nothing too much…
Lovely lady serving me nothing too much trouble with colour swatches. Can’t wait for delivery
May use AI-assist with repliesRead more
The two delivery men were good
The two delivery men were good, given the inclement weather. The provision of shoe covers would have been good, given the weather.

Reply from poltronesofà - Wakefield
Was made welcome
Was made welcome , asked if we needed assistance by both staff they gave us time to look round at our leisure very helpful gave us a much needed bottle of old water
Friendly knowledgeable service.
We went just to look and were so impressed we bought one. Susan explained detail of mechanics and went though purchase details with friendliness and expertise. We look forward to arrival of our new two seater.
Helpful and patient staff..
The furniture arrived on the time I was…
The furniture arrived on the time I was given which was fantastic as I didn't need to be in all day. The two lads who put the furniture together where very nice and polite they put the furniture together in no time and took all the packaging away. Would recommend this company.
Welcomed when entering shop
Welcomed when entering shop, informed of special offers. Told to contact salesperson if had any questions.
Good knowledgeable staff on sale
Good knowledgeable staff on sale. Good communication. Delivered on estimated date. Delivery good. Furniture fab

Reply from poltronesofà - Wakefield
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







