The men arrived and were unable to get the 2 part corner sofa into my flat.i was suffering with agonising back pain at the time, so not good! After discussion these lovely guys took the sofa to my daughters house and put it in her garden shed. They didn't have to do that and I am so grateful to them. They took pictures of everything, incuding the x3 broken back feet. All ended well as the sofa was lifted through the lounge window (after the window was removed), the next day. I have since received replacement feetso I need to make a booking for someone to come and replace the feet.
Excellent service from the time I walked into the local SCS showroom to purchase, to the attempted delivery. Thank you.
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Initial ordering of the sofa was quick and efficient and the gentleman who served us was fantastic. There was a 4 day delay from when we were told we would be contacted about the delivery, however on the day of the delivery, the guys were fantastic, quick, friendly and efficient. Overall, a great service.

From ordering to the delivery day, absolutely no problems at all and the delivery chaps had torrential rain on delivery but carried on regardless, excellent.

Everyone was very nice and helpful so professional and nothing was too much trouble. Would highly recommend this company and the product is spot on .

Wouldn't deliver on my day requested when it came one of feet doesn't fit properly still no response from scs

When we received the suite it had several faults, one was that the cushion on the arm had not been stitched correctly, SCS sent out a technician from EMMIERA GROUP. He arrived on a Friday afternoon and it was clear he wanted to be away. He said that the cushion needed to settle, we challenged this and he said he would speak to head office when he got back. SCS accepted his report despite the photos we sent and several calls. EMMIERA GROUP also refused to send out another technician. DO NOT BUT FROM THIS COMPANY, check social media for all the complaints and lack of customer care.

Very polite, clean and well presented professional in the delivery and assembly
Would highly recommend the 3 delivery menu involved

Delivery on time and the delivery staff very professional

Delivery team friendly and polite. Care taken with delivery and installation. Kept up to date with delivery and came earlier than stated. Love my new sofas

The whole experience from purchase to delivery has been professional and efficient. The delivery guys were particularly good.

I was so impressed with Glynn my delivery driver. He was prompt, reliable and above all threw in many compliments. Made my day. Thank you so much Glynn

Liane from Wakefield SCS was very helpful, we weren’t too sure what we wanted so gave some advice on what was available. Liane was around and answered all our questions and we we very impressed with her knowledge. We ended up buying 2 chairs instead of a 3 seater sofa.

The two delivery men were great. Delivered on time with updates and they handled the sofa with care when putting it together for me. Very happy with my delivery. Thank you.

Correcting delivery, very careful when bringing into our house and assembly of settee making sure it works and Ithat i am happy with it

first class service, with the delivery team, quickly assembled, 10/10

Our sofa turned up damaged so we had to wait a further 3 weeks for the repair. During this time we wernt given anything to use whilst ours was repaired. We havent received the leather care kit which we also paid for.

The communication and organisation has also been very frustrating.

We called into the shop today just to have a browse at the sofas. The staff were very professional and friendly as well as helpful. Overall we were very impressed with the service we received. So impressed we bought a beautiful sofa. Thank you Manny and his manager for your advice. In fact we now have no need to go to Birstall.

I ordered two, two seater sofas, I received no invoice or payment information, this is 4 weeks ago.
Went into Wakefield store and the assistant could not find my order, muttering something about changed system, asked me for the order number (see above) eventually found it, then the number on a piece of scrap paper and handed it to me,
Never have I come across such disregard for customers, and I still have no invoice. Rubbish

We arranged delivery as we received text message to arrange delivery.
Then received another text message saying that half portion hasn't arrived so we have to cancel delivery date.

I spoke to store few times they didn't give me any clear answer at all and 2 weeks later they didn't give me positive response either.

1 week passed for the delivery date still no answer.