When the couch was delivered there was a mark on the arm. Delivery drivers first tried to blame it on my floor as it must have been dirty even though it had just been mopped and the couch hadn't been... See more
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See what reviewers are saying
From entering the store, not pressured by a sale personnel, after a few minutes browsing Dale approached, we explained what we were wanting, he explained the layout of the store and where to fin... See more
As soon as we set foot in the store, we were made to feel welcome. Ryan, who looked after us, was extremely knowledgeable, attentive and professional. If anything his knowledge made our purchase a lo... See more
Delivered earlier than the previously advised date, and delivered on time on the day. Both operatives were excellent and fitted the furniture quickly. From when we placed the order everything has been... See more
Company details
About poltronesofà - Warrington
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Unit 6B, unction 9 Retail Park, WA2 8TW, Warrington, United Kingdom
- 0191 731 3300
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Our sales man Dale was extremely…
Our sales man Dale was extremely knowledgeable about the products we were interested in buying. He described well all of the various facilities on the sofa's we were buying. The most attractive thing was the discount that was agreed with us. Oh and the coffee he made was OK for for a tea drinker.
Dale was great assisting us today in…
Dale was great assisting us today in purchasing our new sofa. Very knowledgeable. Customer service was fantastic, Answered all questions that we had. We had a very pleasant experience in store.
Dale was super helpful and polite and…
Dale was super helpful and polite and made the process of buying furniture for my new home very easy
Painless and friendly service
Organising my delivery and the delivery itself was very easy and fast. Staff were friendly and helpful. Extremely pleased with my sofa purchase and delivery experience.
Philippa was exceptionally helpful …
Philippa was exceptionally helpful great customer service
May use AI-assist with repliesRead more
Refund
After ordering my sofa and not receiving yet I have got a refund, however I am still awaiting delivery charge to be refunded. I have been told it takes 14 days but way past that now.
Can someone please process

Reply from poltronesofà - Warrington
Amazing customer service
Amazing customer service! Phil was really helpful and easy to talk to. Would definitely return!
Thank you Phil!
Brilliant service
I went just to view the sofas, Peter at the Warrington store was extremely friendly and made sure to take the time to find my perfect sofa. He stayed with me while I tried each one in store and he kept all of my specifications in mind when helping me.
Bought a sofa that same day, amazing service
Peter is very good and helpful in…
Peter is very good and helpful in Warrington store
Great Experience in SCS from Raymond
I have bought a sofa with the help from Raymond from SCS in Riverside Warrington. He explained the sofa in details and provided every assistance to me to purchase the sofa.
Lots of nearly new and discounted sofas
Spacious SCS shop, friendly staff and lots of discounted sofas in high quality.
Special thanks to John and Raymond for their professional opinions and prompt follow up on delivery
Raymond was very nice and recommended…
Raymond was very nice and recommended lots of great options
Warrington Store
Visited the Warrington store today and was welcomed by Carla. It was lovely to walk around in a relaxed environment. I viewed to sofas at my own pace and after deciding on one (the Orton) I wasn't rushed or given the hard sell. I chose the fabric and mulled it over a while, even had a couple of coffees and took full advantage of having a child free afternoon!!
Carla was so helpful with demonstrations of how the sofa could change form slightly to a daybed and nothing was too much trouble!
I must have spent well over an hour in the store, I felt so at ease and relaxed. I came out satisfied that I'd purchased a quality sofa which was right for myself and my family.
Thank you so much to Carla and the store manager too.
Carla and Raymond in Warrington are the best!!
Carla in Warrington sold us our couch with help from Raymond, we can’t thank them enough! Thank you so so much I can’t wait for it to come!
Carla was fabulous today
Carla was fabulous today. She was so polite and helpful and I bought my first brand new sofa! Thank you so much!
Exceptional service from start to finish.
From first seeing the sofa I wanted in store to delivery the whole experience has been really good. The delivery side of SCS has been exceptional. Was kept up to date until it arrived at my front door. Great job, well done😁
we saw the sofa's that we loved …
we saw the 2 sofa's that we loved as soon as we walked into the store Raymond who helped us was a lovely guy we really felt looked after his customer service was second to none thank you Raymond so much your customer service was brilliant Jennifer Johnson and son Adam 🌟🌟🌟🌟🌟
Wide choice of sofas
Wide choice of sofas. Competitive prices with offers. Helpful, friendly staff.
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