poltronesofà - Warrington Reviews 

1,727
TrustScore 4.5 out of 5

4.5

Unit 6B, unction 9 Retail Park, WA2 8TW Warrington, GB


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See what reviewers are saying

Rated 1 out of 5 stars

When the couch was delivered there was a mark on the arm. Delivery drivers first tried to blame it on my floor as it must have been dirty even though it had just been mopped and the couch hadn't been... See more

Rated 5 out of 5 stars

From entering the store, not pressured by a sale personnel, after a few minutes browsing Dale approached, we explained what we were wanting, he explained the layout of the store and where to fin... See more

Rated 5 out of 5 stars

As soon as we set foot in the store, we were made to feel welcome. Ryan, who looked after us, was extremely knowledgeable, attentive and professional. If anything his knowledge made our purchase a lo... See more

Rated 5 out of 5 stars

Delivered earlier than the previously advised date, and delivered on time on the day. Both operatives were excellent and fitted the furniture quickly. From when we placed the order everything has been... See more


Company details

  1. Furniture Store

About poltronesofà - Warrington

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Unit 6B, unction 9 Retail Park, WA2 8TW, Warrington, United Kingdom

  • 0191 731 3300

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.5

All reviews

(1,727)

17,184 reviews in the last 12 months

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Rated 5 out of 5 stars

Our sales man Dale was extremely…

Our sales man Dale was extremely knowledgeable about the products we were interested in buying. He described well all of the various facilities on the sofa's we were buying. The most attractive thing was the discount that was agreed with us. Oh and the coffee he made was OK for for a tea drinker.

June 29, 2025
Unprompted review
Rated 1 out of 5 stars

Refund

After ordering my sofa and not receiving yet I have got a refund, however I am still awaiting delivery charge to be refunded. I have been told it takes 14 days but way past that now.
Can someone please process

June 16, 2025
Unprompted review
poltronesofà - Warrington logo

Reply from poltronesofà - Warrington

Good Afternoon Mr Pickersgill,

I hope you are well and thank you for taking the time to leave us your review.

Depending on how the refund is issued this can take around 10-14 working days to be back with yourself.
If you would like to send us a screenshot of your review, along with your order number or address and postcode to socialmedia@scs.co.uk and we can certainly take a look over this for you.

Many thanks
Lynsey - ScS Social Media Team

Rated 5 out of 5 stars

Brilliant service

I went just to view the sofas, Peter at the Warrington store was extremely friendly and made sure to take the time to find my perfect sofa. He stayed with me while I tried each one in store and he kept all of my specifications in mind when helping me.
Bought a sofa that same day, amazing service

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

Warrington Store

Visited the Warrington store today and was welcomed by Carla. It was lovely to walk around in a relaxed environment. I viewed to sofas at my own pace and after deciding on one (the Orton) I wasn't rushed or given the hard sell. I chose the fabric and mulled it over a while, even had a couple of coffees and took full advantage of having a child free afternoon!!

Carla was so helpful with demonstrations of how the sofa could change form slightly to a daybed and nothing was too much trouble!

I must have spent well over an hour in the store, I felt so at ease and relaxed. I came out satisfied that I'd purchased a quality sofa which was right for myself and my family.

Thank you so much to Carla and the store manager too.

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service from start to finish.

From first seeing the sofa I wanted in store to delivery the whole experience has been really good. The delivery side of SCS has been exceptional. Was kept up to date until it arrived at my front door. Great job, well done😁

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

we saw the sofa's that we loved …

we saw the 2 sofa's that we loved as soon as we walked into the store Raymond who helped us was a lovely guy we really felt looked after his customer service was second to none thank you Raymond so much your customer service was brilliant Jennifer Johnson and son Adam 🌟🌟🌟🌟🌟

May 30, 2025
Unprompted review

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