poltronesofà - Warrington Reviews 

1,727
TrustScore 4.5 out of 5

4.5

Unit 6B, unction 9 Retail Park, WA2 8TW Warrington, GB


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Rated 5 out of 5 stars

From entering the store, not pressured by a sale personnel, after a few minutes browsing Dale approached, we explained what we were wanting, he explained the layout of the store and where to fin... See more

Rated 1 out of 5 stars

When the couch was delivered there was a mark on the arm. Delivery drivers first tried to blame it on my floor as it must have been dirty even though it had just been mopped and the couch hadn't been... See more

Rated 5 out of 5 stars

As soon as we set foot in the store, we were made to feel welcome. Ryan, who looked after us, was extremely knowledgeable, attentive and professional. If anything his knowledge made our purchase a lo... See more

Rated 5 out of 5 stars

Delivered earlier than the previously advised date, and delivered on time on the day. Both operatives were excellent and fitted the furniture quickly. From when we placed the order everything has been... See more


Company details

  1. Furniture Store

About poltronesofà - Warrington

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Unit 6B, unction 9 Retail Park, WA2 8TW, Warrington, United Kingdom

  • 0191 731 3300

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.5

All reviews

(1,727)

17,184 reviews in the last 12 months

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Rated 5 out of 5 stars

I met with Philippa who was super…

I met with Philippa who was super helpful and knowledgeable about all the SCS products. She was so patient as I viewed every sofa in the shop and also gave me time alone to peruse. I came away very happy with my purchase and very happy with the time I spent in the store. Totally enjoyable experience.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Philippa was exceptionally helpful and made our experience a painless one. Very happy with the service and look forward to receiving our sofa

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

5* experience

Dale was absolutely amazing! He was so knowledgeable on all of the products and fabrics and guided us with what sofas were best to suit our family and 2 cats whilst going for something we could afford. Dale was very patient as we are very indecisive people and he went the extra mile to help us through every step and explained everything thoroughly and answered any questions we had. Dale is such a friendly, approachable person and we definitely had a 5 star plus experience with him! :)

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly team

Friendly team, good choice of sofas. Thank you Carla and team for helping us buy a lovely sofa!

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

Carla and Captain Sensible were the…

Carla and Captain Sensible were the epitome of punk professionalism. They were kind, courteous and gave me food. Their product knowledge was excellent and they took the time to give us a first rate service. John (Captain S) needs to get his guitar off the wall and rock out more and Carla should have bacon butties on standby but otherwise both were faultless. I can't give a higher recommendation or more praise. Is Carla single? Asking for a friend...

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

Peter was fantastic

Peter was fantastic, he was really helpful with the questions we had & answered them with all his knowledge, we had a lovely experience buying our first sofa!
Thank you Peter

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company outstanding staff.

Peter turned a stressful sofa buying experience in to a calm relaxed time.
From start to finish Peter was courteous, patient and very helpful.
Myself and my wife had our six year old daughter with us who has sensory needs and Peter was brilliant and very understanding with her.
After initially viewing several sofas in several of the local stores, we decided to buy from SCS, which was thanks to Peter.
Peter made the experience so much easier, he was very knowledgeable from start to finish and made us feel relaxed from start to finish.
Peter is a credit to SCS, if I could give more than 5 stars I would do.

May 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Raymond at SCS

Collected our new power armchair today. John the store manager did an excellent job of booking it out for us. On arrival, Raymond did all of the paperwork, had the chair ready for us to collect and helped us load it into the car. Raymond double checked to see if we needed any further help. Excellent service from Raymond at SCS.

May 24, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional

The store was clean and well lit. Staff on the shop floor have been super friendly and helpful.
I was dealt with by Raymond who was fantastic, he explained everything to me regards payment/ delivery and deposits. I also had dealings with Dale who was supper helpful regards some lamps and both were really professional and accommodating. Would highly recommend the store and the staff have been exceptional.

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great store

Our visit to the Warrington store was great.
We had a rough idea of what we wanted.
We were met by Peter who really helped us to find the perfect solution.
Lots of help and really good advice made our choice simple.

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Visited your store on Riverside retail…

Visited your store on Riverside retail park on Friday as I was looking for a new suite.We were welcomed into the store by Raymond,who was absolutely brilliant.Explained what I was looking for and he guided me and my daughter to what he thought I would like.I decided on the suite quite quickly,the material took a little longer.We were joined by Dale and Laura and we all had such a good laugh,the banter between us was just great.Best hour I have spent in a long time.Your team at the store were just brilliant and they all work very well together.Thank you so much.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

New sofa

Excellent service Dale was very helpful and explained everything to us

Great selection of sofas and offers

Definitely recommend

May 18, 2025
Unprompted review

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