We were welcomed by Ryan a member of your staff as soon as we arrived in store. He was very helpful and told us a lot of information about the stock as it was our first visit. He was close by when we... See more
Location
Switch locationUnit 9 Wellington Retail Park, Hambledon Road, PO7 7FG Waterlooville, Hampshire,, GB
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Went into store a few weeks ago and looked around the store and stated we were just looking. Returned Saturday 25th July 2026 and received a warm welcome. We had already decided which two seater sett... See more
So welcoming, so friendly and very helpful, greeted by the manager on entry, explaining how the systems works very helpful. Brought two two seaters and finalised with one of the very helpful staff.
Excellent sales staff, not pushy, very helpful. Furniture delivered earlier than expected 👏 delivery men very polite, friendly and efficient. Only negative was 2 items came separately rather than tog... See more
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Company details
About poltronesofà - Waterlooville
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Unit 9 Wellington Retail Park, Hambledon Road, PO7 7FG, Waterlooville, Hampshire,, United Kingdom
- 023 9224 7950
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Great service in the shop
Great service in the shop, very good experience knew what they would talk about. Then everything just fell into place and went very well and arrived on time would recommend
Very good very honest about the…
Very good very honest about the furniture and very helpful
Wonderful service
Wonderful service. Delivery men turned up right on time and everything ran smoothly. Friendly staff from booking the suite till delivery.
May use AI-assist with repliesRead more
the customer service was good and there…
the customer service was good and there was a varied no of products to view, however the delivery time is ridiculously long .

Reply from poltronesofà - Waterlooville
Poltronesofa new sofa
Very nice guys and did a good job even though they were supposed to arrive between 1pm & 2pm according to the e-mail, they arrived at 4pm. But am happy with my new sofa.

Reply from poltronesofà - Waterlooville
Updates on delivery status sent…
Updates on delivery status sent regularly as well as a phone call.
Very good service
Very helpful staff
Very helpful staff, and the lady who dealt with me was very informative.
Very helpful staff,
Very friendly people,and very helpful…
Very friendly people,and very helpful could not do enough for you.
A first class buying experience.
My wife and I were greeted by Jess. She was polite and friendly, patiently answering all our questions. There was no pressure to buy and she was understanding when we said we'd go home and think it over. When we went back 2 days later, Jess took the trouble to show us the sofas we liked and all the options for it. She fully explained the price and extras available. All in all, a first class buying experience.
Brilliant service
From Marcus at your waterlooville branch who assisted my choice to the two delightful men who delivered and set my sofa up its been trouble free and positive
The delivery drivers were very polite…
The delivery drivers were very polite when they delivered my sofa and footstool. They took away all the wrapping from the sofa with them.
very helpful delivery drivers
very helpful delivery drivers. liked their can do attitude.
Excellent service from start to finish
Excellent service from start to finish. I would definitely recommend the company
Extremely helpful staff
We found all the staff to be particularly helpful when we had a problem in wanting to amend our order having reconsidered we found we couldn’t fit the larger sofa in and thankfully the staff managed to change the order for us for which we are extremely grateful and I’d like to say that the staff at Waterlooville are an asset to your company and we’d certainly consider using you again.
Lovely and welcoming salesman
Lovely and welcoming salesman, gave us all information we needed, polite and courteous

Reply from poltronesofà - Waterlooville
Waterloo store were amazing
We visited the waterlooville store and were greeted by Jake. He was incredibly helpful and friendly, he was patient and was able to explain the differences in the sofas we were interested in and helped us come to a decision. We cannot speak highly enough of how helpful he was and made what was a tough choice a lot simpler, thank you!
Amazing
Amazing! From order to delivery! Communication at every stage brilliant. On the day I was given a time then a phone call to say coming earlier if that was convenient for me. The actual delivery was smooth. The two guy work in unison not even needing to communicate between each other they worked brilliantly as a team. A job well done from start to finish. Thank you! 👏
Right from the initial visit to SCS in…
Right from the initial visit to SCS in Waterlooville we were treated really well by the assistant who was very helpful and knowledgeable and did not put us under any pressure. The delivery which we were quoted was accurate. The crew which delivered our suite were polite and efficient.
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