poltronesofà - Wolverhampton Reviews 

1,238
TrustScore 4.5 out of 5

4.5

Unit 3 St John's Retail Park, 0, WV2 4SJ Wolverhampton, Staffordshire,, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Courteous, engaging, listening staff who could not have been more helpful with what I was looking for. I think that what I’m saying is of my older generation in that I found old fashioned customer ser... See more

Rated 4 out of 5 stars

The customer service in store was fantastic , staff were super friendly. Listened to what we were looking for and helped us with our choices. There was no pressure to buy , we were left to roam at our... See more

Rated 5 out of 5 stars

The store was impressive,spacious and looked immaculate.We were greeted in a quiet and friendly manner,and given basic information about different styles available. After a leisurely tour of the store... See more

Rated 5 out of 5 stars

The delivery arrived on time and the men were polite, respectful and efficient. All the packaging was removed and everything was seamless. Cannot say enough good things about them or the service, an... See more


Company details

  1. Furniture Store

About poltronesofà - Wolverhampton

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Unit 3 St John's Retail Park, 0, WV2 4SJ, Wolverhampton, Staffordshire,, United Kingdom

  • 01902 878460

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.5

All reviews

(1,238)

16,028 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

The Store people were very welcoming and explained
a few things to you before you looked around.
and the gentleman that looked after me was great
informative took me through the sale of the sofa I
liked I would advise anyone to come and shop for there new sofa here.
Happy Customer

May 28, 2026
Rated 5 out of 5 stars

A lovely warm welcome as soon as we…

A lovely warm welcome as soon as we entered the store. The lady explained the system of colour coded tickets and offered help or I could browse. I took her up on offer of help.
After explaining my needs we quickly found a beautiful sofa perfect for me. She showed me alternatives both in price and comfort but I bought the one I felt most comfortable for me.
She explained the extra 5 year cover and as a grandma and pet owner I decided it was worth the extra to protect my sofa from any accidents. I was offered a drink of bottled water which I accepted and gifted a free tote bag too. My entire experience was calm informed and friendly. Highly recommend the Wolverhampton store.

May 27, 2026
Rated 5 out of 5 stars

Rav in Wolverhampton was excellent

Rav in Wolverhampton was excellent just the right balance of interest, providing information and support and giving us time to look around and consider.
We approached him to order and he went through our options and then protection etc but at no point did we feel any pressure. We left checked our sizing then rang and confirmed the order over the phone. Such a lovely chap can’t recommend enough! Thanks Rav xx

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

A great sofa

A great sofa. Delivered yesterday and exactly as I was expecting. Was told when I ordered it there would be roughly a three month wait and that was spot on. Very happy with it

May 19, 2026
Rated 5 out of 5 stars

As soon as we walked into the store

As soon as we walked into the store, we got a super greeting. The advisor was friendly & professional, she listened to what we were after & showed us several options. She was knowledgeable about the products & was not rushing us in our choice.
The whole process of the purchase was quick & painless.
We even got a tape measure & tote bag for free!
Just hope that the leather recliner comes on time & is up to standard. Should arrive in around 10 weeks time. So can’t comment on the chair yet.

May 7, 2026
Rated 4 out of 5 stars

I was impressed with how I was able to…

I was impressed with how I was able to keep track of where the delivery vehicle was . I was given a time for delivery in the morning and it was about right on time
The two lads were very good considering it was delivered to first floor flat so they had to navigate the stairs. Very quickly set up and cleared all cardboard and other waste and took it away
Furniture is comfortable and exactly what I wanted

May 1, 2026

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