Courteous, engaging, listening staff who could not have been more helpful with what I was looking for. I think that what I’m saying is of my older generation in that I found old fashioned customer ser... See more
Location
Switch locationUnit 3 St John's Retail Park, 0, WV2 4SJ Wolverhampton, Staffordshire,, GB
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See what reviewers are saying
The customer service in store was fantastic , staff were super friendly. Listened to what we were looking for and helped us with our choices. There was no pressure to buy , we were left to roam at our... See more
The store was impressive,spacious and looked immaculate.We were greeted in a quiet and friendly manner,and given basic information about different styles available. After a leisurely tour of the store... See more
The delivery arrived on time and the men were polite, respectful and efficient. All the packaging was removed and everything was seamless. Cannot say enough good things about them or the service, an... See more
Company details
About poltronesofà - Wolverhampton
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company
Contact info
Unit 3 St John's Retail Park, 0, WV2 4SJ, Wolverhampton, Staffordshire,, United Kingdom
- 01902 878460
4.5
Excellent
1K reviews
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Good quality sofas with a wide range to choose from
Purchased a sofa from SCS Wolverhampton store, Antia was very helpful in helping us choose a style that was right for us. Great customer service. Thank you😊
September 15, 2024
Unprompted review
Reply from poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
nick and steve personal code…
nick and steve personal code j2d-162-810 great sofa nice lads very quick and polite
October 17, 2024
Unprompted review
Reply from poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Amazing service from the Wolverhampton branch
We purchased 3 sofas for our new home and the process couldn’t have been easier without using SCS. Anita from the Wolverhampton branch was so helpful, lovely and patient with advising us on which sofas to go for. She had great knowledge of each type of sofas and was very pleasant. Ajay the store manager was also great who enabled us to make our Purchase with a great deal.
October 5, 2024
Unprompted review
Reply from poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
After walking around the various models…
After walking around the various models on display (Sofas & Chairs) we asked help from Sarbjit who was avaiable. He was very helpful & pleasent person to talk to & after having a discussion about the product we were intrested in we then went thro & completed the purchase with him. Thank you Sarb for your help.
regards Roy
October 5, 2024
Unprompted review
Reply from poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Staff very helpful and easy to deal with
September 18, 2024
Reply from poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
While you you are welcomed the moment…
While you you are welcomed the moment you step through the door, you are given time and space to browse and make your choice without feeling pressured. Mention to branch manager and Anita for great service.
September 18, 2024
Reply from poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
All very good frendly staff not pushing…
All very good frendly staff not pushing us to buy would recommend to friends
September 19, 2024
Reply from poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great experience
Had a nice experience with Anita and her colleagues. Good manner of approach from staff in Wolverhampton store
September 26, 2024
Unprompted review
Reply from poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Anita was very helpful and quickly…
Anita was very helpful and quickly sorting out as the sofa was in other store. It was smooth from start to the end. Thank you for great customer service.
September 20, 2024
Unprompted review
Reply from poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Professional service …
Anita had time to help us in choosing our suite she gave us measurements etc and even made us coffee when we returned to store
September 13, 2024
Reply from poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
i had no problems
September 19, 2024
Reply from poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Did our order with Laura at the…
Did our order with Laura at the Wolverhampton branch who was very helpful
September 18, 2024
Reply from poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
What can you said scs head boss listen…
What can you said scs head boss listen your team in Wolverhampton is outstanding nice friendly you need pay them more and more paid holidays and Anita wton hope got her name read she need double. Only down side need coffee next time please 😎
September 14, 2024
Unprompted review
Reply from poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
New furniture delivery
Both the delivery men (Terry &Toby)were very professional, polite and efficient in doing there job,
Thank you ScS
September 14, 2024
Unprompted review
Reply from poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
So helpful..made you feel…
So helpful..made you feel welcome..offered tea coffee..biscuits and cake..will go again..
September 12, 2024
Reply from poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
So chuffed now we've ordered our new…
So chuffed now we've ordered our new sofa. Ajay was very knowledgeable, friendly and helpful, never pushy, left us to browse on our own, even offered us a coffee, how lovely. Anita was also very pleasant and helpful whilst sorting the payment and delivery. Very nice staff. All in all, a trip well spent and enjoyable.
Thank you to you all.
September 12, 2024
Unprompted review
Reply from poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Early delivery from Steve & Damianos
Early delivery from Steve & Damianos, 2 sofas all delivered and put together quick, they cleared all the packaging, professional service overall
September 12, 2024
Unprompted review
Reply from poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Sarb the salesman and Ajay the store…
Sarb the salesman and Ajay the store manager, were very professional, knowledgeable and polite the whole time they dealt with us. We wanted corner leather sofas, and after I told them the room measurements. They showed some sofas that would work, and recommended that we didn't put them in front of radiators. As this would ruin the leather over time. So we chose a 3 seater and 2 seater leather sofa in the end. Ajay the manager gave us a discount as well, which were we absolutely delighted and thankful for. Ajay and Sarb said any problems let us know. They were fantastic from start to finish. I would recommend ScS to anyone.
September 7, 2024
Unprompted review
Reply from poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Anita was lovely so helpful really made…
Anita was lovely so helpful really made every thing easy and was not pushy at all . Nothing was to much trouble no rushing us
September 7, 2024
Unprompted review
Reply from poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent service but not pushy
What made my visits a good experience was that the staff, whilst courteous and professional, were not pushy. I was able to browse the store, try the chairs and get a feel for what I needed. When I indicated to the staff that I was ready to talk to them a lovely young lady called Laura came over and sat down with me. The store manager AJ also took an interest in our conversation and Matt was always there hovering in case he was needed. I was taken through all the options including finance, delivery and the fabric I wanted. Nothing was too much trouble for them, and the manager even made me a cup of coffee - how's that for service!
August 28, 2024
Reply from poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
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