Very genuine humans and lovely to speak to and very professional. Detailed and knowledgeable about the products. Happy

Friendly and patient staff. Great customer service offered, big shout out to Laura and Ajay, they are a credit to the SCS team.

The two delivery people were superb. Nick and Steve couldn’t be more helpful. They unpacked it and set it up to a high standard. They were careful
negotiating the sofa bed upstairs and worked flawlessly to set it up and clear any packaging away. Nick and Steve are a credit to your company. Communication was superb and contacted us in advance with a time slot, which was duly met. Thanks again guys!

Really great thank you. Informed of delivery date a week before, on the day informed of exact delivery time. Couldn’t have been better. The two men who delivered were brilliant. So careful with handling furniture, asset to SCS. Once again thank you Steve and Damianos

Nick and Steve were great delivering our sofa bed. I had emails regarding delivery the day before and on the day. They also called me to advise the expected arrival time on the day. Our doorway and stairs were narrow so they carefully removed the packaging, delivered the sofa bed to our room of choice and then assembled it.
They removed all the rubbish and were polite, funny and professional. Thank you guys, we're really pleased with our lovely sofa bed.

Great staff, very helpful and friendly, nice store where you are left alone to browse, visited 3 times before making my purchase and no pressure salespeople whilst they are there to help when needed.Lovely just how it should be.

Anita, amazing customer service provided by her she was so helpful and knowledgeable and made our experience even better and so happy with our purchase. We would highly recommend scs.

Tom the excellent salesperson was extremely helpful made the sale really smooth and easy both of us really pleased a very polite man.

Great customer service from Anita, very helpful!!

Edit: FAKE REVIEWS
To see true reviews check google where they cannot pay Trustpilot to remove reviews. Currently the store I am on about is 3.2 stars on Google which seems more realistic taking look at my and other people's experiences.

I can't believe these reviews as I don't believe in miracles. Years ago I bought a leather recliner chair from them. I kept waiting for ages for it to arrive and was ready to cancel order and get refunded. They refused that and told me the small print say they have "90 days" to deliver it. It was years back so I don't remember and I am sure scs will try to do something shady and remove this review.

The chair arrived very last day. You can tell this was made in China due to length of wait. They only order to produce a chair once they have the funds first. The quality of chair was poor. You can feel wood/metal frame when touching the back of chair. It is not sturdy at all. Underneath, under the thin metal frame that makes me think this chair will collapse any moment, I have noticed the thin wood parts which were full of dust, disgusting. So no I do not believe positive reviews and would never buy from SCS Sofas.
Also technician was called in past as chair was unstable and this guy basically said all good no issues.

Edit - I found this message sent to them I cannot believe I let them get away with this. They did dirty trick to confuse me and not allow me to get refunded and collect unwanted item which was breaking the law.

"Today, I have recieved a product that I am not satisfied with. I would like to close my account and to get my 100 pound deposit back. I am not using the reclaining chair and it waits to be taken back. I am unable to contact you and you give me 72 hours to make this claim so I am writing now to have a proof that I was trying to contact your customer phone line.

Under Sale of Goods Act 1979, the product should be as described in store. I agreed to pay for the brand new product and I am unhappy with the quality and stains and dust underneath of the chair.

I would like to get a refund of my 100 pound deposit that I have paid and also to close any agreement with your and direct debit company."

Avoid Avoid Avoid

Great service, not too pushy which we hate, the young girl who served us was exceptional, forgive I can't remember her name, Wolverhampton store St John's retail Park, many thanks, Mr & Mrs Elwell.....

Delivery men Kieran and Josh very polite and quick with there delivery thank you so much

Sahb was a most helpful and cheerful sales man, made our visit a most enjoyable experience, no hard sell, just made us all a cuppa and we are sat chatting, thank you sahb.

We had a lot of advice on the various suites we we trying. Very helpful and knowledgable

Delivery was on time as they said

Sarb, the sales rep. couldn't have been more helpful. My husband is not very mobile and Sarb was very solicitous. Explained everything and answered all our questions. Made our buying experience very pleasant.