Had a very enjoyable experience was told the night before of our expected delivery time and again on the following morning. The 2 delivery men were very respectful of our home and swiftly had our... See more
Location
Switch locationUnit 1, Red Square Retail Park, Sompting Rd, BN14 9LA Worthing, GB
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Sofa delivered earlier than expected. Good quality, so comfy, probably the best sofa I ever had! Great comms on delivery day.
From start to finish, everything in our experience went smoothly. On visiting the branch we were given both the freedom to browse and great support when needed. We ordered our sofa, were given an esti... See more
Delivery guys were not very communicative. They did not put down any floor protection, neither did they offer to take their shoes off, whilst walking across our previously shampooed carpet
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Company details
About poltronesofà - Worthing
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Unit 1, Red Square Retail Park, Sompting Rd, BN14 9LA, Worthing, United Kingdom
- +441917313300
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A very pleasant shopping experience.
The staff were very welcoming and explained the necessary labelling so we understood what they stood for in relation to the sofa's. We were able to wander the store and take as much time as we liked without any 'sales patter'. When we had a question Paul was there with the answer. When we had tried nearly every sofa we made our decision and Paul was on hand again to explain about the aftercare for our choice. He also explained about the delivery and what that would involve, calculated the cost of our sofa's and discount, which was a bonus so all in all, it was a very pleasant experience and if we need a new sofa in the future we will definitely look here first.
The delivery crew were A1
The delivery crew were friendly,respectful of property
And goods being delivered kept me informed of time
of arrival and cleared all packaging when finished ,it all happened very professionally.
Pleasant and helpful experience
Great customer service by staff m in the shop when looking for our sofas . This was followed by a very satisfying delivery. Ability to track the crew delivering was helpful. Delivery and construction of the sofas was quick and the crew were extremely polite and friendly.
May use AI-assist with repliesRead more
Very clean and calm environment in the…
Very clean and calm environment in the store. Very attentive staff. Would have give full marks but disappointed we had to pay for delivery

Reply from poltronesofà - Worthing
Excellent communication…
It was a long time to wait for the sofa. However when we were advised of the delivery date the communication was excelent. Regular updates and on the day the delivery drivers kept us informed of expected time of delivery. The delivery men were very polite and efficient. Care was given . Very pleased with product so far.
Very pleased with our sofa
Very pleased with our sofa, delivery was excellent and easy to track, staff were excellent and very helpful. Would throughly recommend this Company.
The Worthing team we met on Sunday were…
The Worthing team we met on Sunday were lovely. We were given space to wander without being followed (intimidating). Excellent guidance
Great staff and magnificent showroom
Magnificent showroom, with great choice to see and try. Backed up by great staff, Andy was excellent taking us through the options with putting any pressure on us. Would not buy something like this just on line now. Sofology made us realise that.
Minor niggle, coffee machine did not work so you owe us a coffee!! Was good experience, sure we will be back.
Very helpful staff at the store…
Very helpful staff at the store explaining the whole process well.
Given a delivery date and driver kept us updated on delivery time.
Delivery team very professional and respectful and had the sofa installed very quickly.
Well done all round.

Reply from poltronesofà - Worthing
The young man that helped me sort out…
The young man that helped me sort out all my things that I should have was really really helpful
Salesperson was helpful and kept it…
Salesperson was helpful and kept it simple, I knew what I wanted to buy and it was made a pleasant experience - the upselling was minimised I was in and out in 20 mins.
Amazing Team
Amazing Team! The sofas were incredible designs and material, the touches they are are lovely!
Paul from Worthing was fantastic! He helped us decide and chose the one we wanted! We then got referred on our finance due to completing on a house, we then came back 2 weeks later and Paul was there to help us agin! Determined to get us this sofa ordered! And successfully we managed to get our sofa ordered
Very welcoming on entry
Very welcoming on entry. Happy to leave us to browse until we were ready to talk. Very knowledge about products.
Paul the salesman was extremely helpful…
Paul the salesman was extremely helpful and informative…very pleasant experience. The only downside was having to wait 10/12 weeks for delivery but hopefully it won’t be that long
A great experience all round
A great experience all round, from the helpful sales rep in store to the friendly delivery guys who took the time to explain how to take the sofa apart if needed. The sofa itself is excellent quality and well worth the wait, I highly recommend SCS.
Shop staff helpful at point of sale
Shop staff helpful at point of sale. Delivery crew very good. Furniture good. A couple of issues need sorting out.

Reply from poltronesofà - Worthing
Polite and explanation clear
Only a bit late, but rang first to give me an ETA. Explanation of sofa working clear. Delivery men polite and helpful.
The staff at the Worthing store were…
The staff at the Worthing store were great, the delivery team were great and most importantly the sofa is great!
Great shopping experience
The store was clean and well laid out, The staff were friendly Kind and patient, nothing was to much trouble for Callum in particular.
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