Had a very enjoyable experience was told the night before of our expected delivery time and again on the following morning. The 2 delivery men were very respectful of our home and swiftly had our... See more
Location
Switch locationUnit 1, Red Square Retail Park, Sompting Rd, BN14 9LA Worthing, GB
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See what reviewers are saying
Sofa delivered earlier than expected. Good quality, so comfy, probably the best sofa I ever had! Great comms on delivery day.
From start to finish, everything in our experience went smoothly. On visiting the branch we were given both the freedom to browse and great support when needed. We ordered our sofa, were given an esti... See more
Delivery guys were not very communicative. They did not put down any floor protection, neither did they offer to take their shoes off, whilst walking across our previously shampooed carpet
Company details
About poltronesofà - Worthing
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company
Contact info
Unit 1, Red Square Retail Park, Sompting Rd, BN14 9LA, Worthing, United Kingdom
- +441917313300
4.5
Excellent
305 reviews
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they kept us informed on the delivery
they kept us informed on the delivery, they arrived within the time allotted , they where quick in putting the sofa together, and they took all the packing away. Very efficient. Thank you guys.
May 16, 2026
Great service and the guys who put it…
Great service and the guys who put it together where very polite and professional
May 16, 2026
Staff (Paul) in the worthing store was…
Staff (Paul) in the worthing store was friendly and also the delivery details leading up to the delivery spot on
May 14, 2026
Nice quality sofa
Nice sofa, good quality at a reasonable price. It was delivered on time and the delivery people were professional and efficient - I'd recommend.
May 16, 2026
We ordered our sofas in January and…
We ordered our sofas in January and were given excellent service and an expected delivery week. The sofas were delivered in that time line and the two guys who delivered and set up the sofas were extremely efficient and friendly. Overall, delighted with the service from start to finish.
May 10, 2026
From choosing the furniture in the…
From choosing the furniture in the showroom and the delivery and construction we had excellent customer service from friendly and helpful staff.
The only thing that was disappointing was the long wait for the furniture.
May 12, 2026
The two men were very polite and…
The two men were very polite and helpful and very tidy about not leaving any rubbish.
Mr Mrs Henley
May 14, 2026
Polite and friendly staff
May 9, 2026
May use AI-assist with repliesRead more
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Staff and delivery were excellent
Staff and delivery were excellent. Recliner and sofas are exactly what we ordered, but , lower base cushions on the front faces are creased / misaligned not flat like all the display examples. So am disappointed as it arrived yesterday. To be fair the after sales/ Aftercare team ( Lesley) was very helpful and apologetic regarding this issue and passed the case to Amera group for further review. We look forward to the issue being resolved asap.
May 12, 2026
Reply from poltronesofà - Worthing
Good Morning,
I hope you are well.
Thank you for taking the time to leave us your review and for the feedback following your order and delivery.
First of all I am very sorry for the concerns raised with your furniture and will aim to have this resolved for you as quickly as possible.
An appointment has been booked with Emmiera for 08/06/26 where a technician will attend to take a look over you sofa.
Once this has been actioned, and we have received the report, we can then discuss the next steps with you.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Plenty of staff to answer our questions…
Plenty of staff to answer our questions without high pressure selling.
May 8, 2026
Great communications and updates re…
Great communications and updates re time.of delivery. Very carefully delivered and installed . Really nice and friendly guys who delivered. Amazing service.
May 8, 2026
The staff and delivery drivers were…
The staff and delivery drivers were very good.
Love our new sofa
May 10, 2026
Neville and Arek were so helpful and…
Neville and Arek were so helpful and friendly. The Sofa and Armchair was placed where I wanted it with no problem. They are a real credit to Poltronesofa
May 8, 2026
Had what I wanted with a added bonus of…
Had what I wanted with a added bonus of it being a show room piece with a huge discount but the only thing was I could not put it on credit as it was a show room object
May 1, 2026
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