every single member of staff i dealt with was amazing, super helpful and so polite. We ordered from the York branch and Rob was super knowledgable about what the company was selling. We ended up comin... See more
Location
Switch locationClifton Moor Rtl Park, Horizon Court, Unit 2 Stirling Rd, YO30 4XZ York, North Yorkshire, GB
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See what reviewers are saying
Two guys were very good. Sofa was assembled very quickly The only criticism is they did not put overshoes on and we have just got a new carpet- so didn’t appreciate their big boots on the new carpe... See more
We visited the store at Clifton Moor York. Our first point of contact was Lee who explained how the store worked and left us to browse knowing we could ask him for help with anything we needed. We'd v... See more
Good selection to choose from at York and staff very helpful in store, telephone service poor, you cannot get through! Delivery cost should be shown with price of goods as it’s pricey. Delivery expe... See more
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Company details
About poltronesofà - York
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Clifton Moor Rtl Park, Horizon Court, Unit 2 Stirling Rd, YO30 4XZ, York, North Yorkshire, United Kingdom
- 0191 731 3300
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Very good experience in the shop and…
Very good experience in the shop and with delivery, all the staff were lovely and helpful. I recommend scs and will be shopping with them again in the future
I wish I could give 10 stars
I wish I could give 10 stars! We had an amazing experience with the company, from buying the sofa to the delivery. Thank you to Andy and Marc for the speedy and accurate delivery. You guys have been awesome!
Wayne at the York store has been so…
Wayne at the York store has been so helpful with us buying sofas for our first house. We have come into scs twice and bought our sofa because Wayne came straight over to us. He has helped us with everything from the colour to the fabric. You would never believe he has only worked with you for one year! Can’t thank him enough!
Visited SCS in York ,Clifton Moor…
Visited SCS in York ,Clifton Moor today. Greeted by Rob , very polite and courteous and left us alone to browse until we were ready to ask .
He advised us on great options re fabric or leather once we settled on the sofa we required .
Real friendly ,knowledgeable and informative.
Gorgeous leather sofa ordered for a date convenient for us as away for recommended date.
Would recommend to family and friends without hesitation.
Well done Rob we are hard to please.
Sofa so good!
Wayne was very warm and welcoming, very patient with us. We knew we needed a sofa and what size we would like but no idea what we wanted. His patience was impressive and appreciated; offering us options in styles, colours and configurations. A breath of fresh air to have a salesperson who offered us time and space and wasn’t pushy. We ended up with a lovely sofa recommended by Wayne and look forward to having it at home soon.
A challenging project made simple
A challenging project made simple. Friend service with a high knowledge base
Very good service
From the sales man to the delivery men everyone was very helpful and friendly and knowledgeable.
Right through our experience with SCS has been perfect.
Delivered at the time given. Both delivery men were pleasant and polite. They explained the workings of our new chair. We were asked if we had any concerns before they left.
The chair is perfect for our needs.
Wayne helped us first time buyers in…
Wayne helped us first time buyers in the best way whatsoever in buying a sofa, guided us through different styles and materials. Was always so happy to help!! Thankyou Wayne and Scs
Wayne was great
Wayne was great! Made sure we were happy the whole way through! So excited to receive our new sofas!
Thank you George
Thank you George, for your time and experience in helping us choose our sofa. We look forward to receiving our sofa.
Very professional and moved everything…
Very professional and moved everything I couldn't and pit back. No complaints at all.
Excellent choices
A beautifully layed out show room, nice and cool on a hot day.
The manageress who dealt with us was extremely helpful and patient as it took us quite a long time to make a final choice. Nothing was too much trouble and we were even given a nice coffee and a can of water.
Excellent service in store
Upon entering the store we where welcomed and explained how it all worked with sofa styles & fabrics. We where left to look round ar our own pace, upon finding some we liked Andrea approached us to help with excellent advice and we then chose our favourite and made a purchase. She explained all about the after service & delivery which we now await and hope the aftersales & delivery follow in the excellent service..
With so many sofas to choose from let…
With so many sofas to choose from let alone fabrics, we found the help offered by George at the Clifton Moor, York invaluable especially when it came to choosing the fabric that was right for us. A great asset to the company and a pleasure to do business with.
If you are looking for a new sofa strongly recommend a visit to this store.
Settee delivery
The settee was delivered dead on time and was positioned exactly where I wanted it. All packaging was removed and taken away . The guys were polite and courteous.
Dealt with Andrea today in York she was…
Dealt with Andrea today in York she was absolutely brilliant!! Very friendly and extremely pleasant to deal with,she made my shopping trip so much better and ensured me I was purchasing the right sofa top class thank you
Andrea store manager was excellent and…
Andrea store manager was excellent and would highly recommend
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Terrible, terrible stressful time.
Terrible time. Please do not use this company.caused me so much stress. Can't contact. Worst customer service ever. Couldn't pay balance online, kept failing. Wrong chair colour came finally after months of waiting, faulty leg on footstool. Stuck out. Complaint correspondence ignored. Over 10 phone calls made, four visits to store to sort this mess. So.muxh wasted time and stress. Finally came to collect faulty sofa, rejected delivery as only two pieces of furniture on their documents. Would give no stars if it let me!

Reply from poltronesofà - York
Professional service…
Kept me informed and updated regarding delivery. Delivery as per scheduled. Delivery personnel were friendly and efficient.
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