This company is trash they are scamming people out of money i ordered over a month ago spent almost $150 and have NOTHING to show for it they won't respond to my emails and after doing more research i... See more
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See what reviewers are saying
If I could give this place 0 stars I would… Placed an order over a 100 order never received they don’t have an operating number or email that actual people answer and help order was placed 22 days ag... See more
I absolutely love my Sculpt Touch waist trainer! It's smooth, comfortable, and works better than I expected. It holds everything in place, and helps me look amazing in my dresses! My experience wearin... See more
Company replied
I was so super excited to try. They said error with processing figured out zip code was incorrect. Told via email that would now be sent out within 7 days- ten days later still waiting for tracking nu... See more
Company details
Written by the company
Sculpt Your Curve, Just One Touch. Best Waist Trainer Award 2023.
Contact info
1942 BROADWAY ST STE 314C BOULDER CO 80302, 80301, Boulder, United States
- support@sculpttouch.com
- www.sculpttouch.com
2.2
Poor
134 reviews
Replied to 72% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
No Customer Support - No Response after 2.5 Weeks
I have emailed Sculpt Touch's support email three times since 7/31/24, to inquire how to make an exchange and no one has responded. I purchased two waist trainers in July and I just need to exchange the sizes. Can I get some help? (Order #SCP00850495).
July 31, 2024
Unprompted review
Never received mine and when trying to…
Never received mine and when trying to reach out, I merely received one email back asking for my information and nothing else ever. They come from china anyway so might as well just order from Ali express or temu
February 14, 2024
Unprompted review
It really works well
It really works well. Very happy with my purchase. But my only complaint is they say they don’t turn up and they do and because of wire bars in the back you can’t straighten back out but other then that it does what it says.
July 30, 2024
Unprompted review
Ordered and the trainer was sent to the…
Ordered and the trainer was sent to the wrong address. I reached out to the company and they basically told me tough luck. I won’t be ordering from them again.
May 15, 2024
Unprompted review
Love my waist trainer ❤️
May 12, 2024
Unprompted review
Reply from Sculpt Touch Official
Hello there,
Thank you for your wonderful review! We’re thrilled to hear that you love your waist trainer. Your satisfaction is our top priority.
If you need any further assistance or have any questions, feel free to reach out.
Best regards,
Ann
Doesn’t last
Ordered my waist trainer in February, received it mid March. It was fine until the plastic things inside started coming out & stabbing me in the back. I don’t think I’ve had it long enough nor used it enough for this to have happened. I’ve only used it for 2 months. Safe to say I will not be buying another.
June 15, 2024
Unprompted review
Reply from Sculpt Touch Official
Hello there,
I’m very sorry to hear about the issue you’ve experienced with the waist trainer. This is certainly not the quality we strive for.
Please contact us at support@sculpttouch.com with photos of the issue. If the situation is as described, we will address it promptly and work to resolve the matter to your satisfaction.
Thank you for bringing this to our attention.
Best regards,
Ann
I ordered my waist trainer on June 29
I ordered my waist trainer on June 29. I’m still waiting. Don’t understand why it’s taking so long. I actually ordered two by mistake. 😩. I received message stating they needed more information. I have not received my waist trainer ordered on June 29,2024. What else do you need. Soon I’m gonna need y’all to run my money.
June 28, 2024
Unprompted review
This is buy far the worst company I…
This is buy far the worst company I ever bought from some one order a waist trainer never received it no they won’t even refund me any money it’s going on 3 months so from my experience don’t buy from this company
May 9, 2024
Unprompted review
Reply from Sculpt Touch Official
We’re sorry to hear you’ve had this issue. Your order was shipped and should have been delivered. Please contact us at support@sculpttouch.com with your order details so we can investigate further and assist you. Thank you for bringing this to our attention.
Product is fine
Product is fine! My review is for shipping! You guys are charging $7.99 for USPS Priority shipping, but you are not shipping the products that way! You are using parcel select which has a cheaper shipping rate and is slower! That is not ok, I work for USPS.
July 8, 2024
Unprompted review
Reply from Sculpt Touch Official
Thank you for your feedback and for bringing this to our attention. We apologize for any confusion regarding the shipping method. We understand that timely delivery is important, and we will review our shipping practices to ensure we meet your expectations. If you have any other concerns or questions, please let us know. We appreciate your patience and support. 🌟
Absolutely love this product
Absolutely love this product. Fits wonderfully and is extremely comfortable. Love the way it makes me look and feel. Feels good on the skin and would definitely recommend to everyone.
June 20, 2024
Unprompted review
Reply from Sculpt Touch Official
We’re so happy to hear that you absolutely love the product and that it fits you perfectly! 🥰 Your kind words and recommendation are greatly appreciated. Thank you for being a part of our community, and we hope to serve you again in the future!
0 stars!!!
0 stars!!!! (USE A CREDIT CARD SO YOU CAN GET ALLLLL OF YOUR MONEY BACK INSTEAD OF DEPENDING ON THESE PEOPLE TO DO THE RIGHT THING) I ordered from them in May. By June I wrote to see what date it was supposed to be delivered. Found out it got sent back even though the address was correct!!! Now they want more money?!?! To resend it or give me LESS THAN WHAT I PAID as a refund. I would’ve never ordered from them if I knew it was from China. DO NOT ORDER FROM THIS COMPANY!!!!
June 25, 2024
Unprompted review
Reply from Sculpt Touch Official
We’re sorry for the inconvenience you experienced. Our shipping policies are clearly stated on our website, and we are here to help resolve any issues. Please contact us directly so we can address your concerns and find a solution.
Fit perfect and comfortable
I absolutely love my Sculpt Touch waist trainer! It's smooth, comfortable, and works better than I expected. It holds everything in place, and helps me look amazing in my dresses! My experience wearing the garment has convinced some of my friends and relatives to invest in one. It definitely works!
May 13, 2024
Reply from Sculpt Touch Official
Thank you! We're glad you love your Sculpt Touch waist trainer and that it's working so well for you!
Totally in love with this waist…
Totally in love with this waist trainer! It snatches my waist perfectly, has great stretch, and is super comfy.
May 14, 2024
Reply from Sculpt Touch Official
Thank you for your wonderful feedback! We're delighted to hear that you love the waist trainer and that it fits your waist perfectly, provides great stretch, and is super comfortable.
Your satisfaction is very important to us, and we appreciate you taking the time to share your experience. If you have any questions or need further assistance, please feel free to reach out.
I can see results
I love my Sculpt Touch waist trainer, it's very comfortable fits my body perfectly, I wear it everyday to work, to church, to the mall etc.
May 28, 2024
Reply from Sculpt Touch Official
Thank you for sharing your experience with the Sculpt Touch waist trainer! We're thrilled to hear that it's comfortable and fits your body perfectly. It's wonderful to know that you enjoy wearing it daily, whether you're at work, church, or the mall.
Your feedback is greatly appreciated. If you have any questions or need further assistance, please don't hesitate to reach out.
I go to the gym with it
I go to the gym with it, very comfortable. It makes my waist look so nice even without the waist trainer now.
May 15, 2024
Reply from Sculpt Touch Official
Thank you for your feedback! We're glad to hear that the waist trainer is comfortable for your gym sessions. Keep up the good work!
I bought the hourglass girdle w the…
I bought the hourglass girdle w the hooks on it in February and it did an amazing job i wore it til it was too big then i bought the hourglass girdle w the velcro and the skin tightening cream and i just received it 2 days ago and so far so good Awesome job..Thank you sculpt touch
February 6, 2024
Unprompted review
Reply from Sculpt Touch Official
Thank you for sharing your experience with both the hourglass girdle and the skin tightening cream! We're thrilled to hear about your progress and satisfaction. Your dedication is inspiring. Keep it up!
Shipping is a little slow but worth it
I wanted to lose some weight as well as fix my waistline I love how it ease the pain I have in my back as well as how it Snatches your waist
June 14, 2024
Unprompted review
Reply from Sculpt Touch Official
Thank you for your feedback! We're happy to hear that the waist trainer helps with both your waistline and back pain. It's great to know you're enjoying the benefits. Keep up the great work!
Works real good
Best waist trainer I’ve bought! It really works! Had straight waistline, so skeptical at first. Got XL trainer, 5'10 & 210 lbs. Wore 3wks in a row, increasing hours each week. Noticed big shape change!
May 13, 2024
Reply from Sculpt Touch Official
We're thrilled to hear it's working so effectively for you! Thanks for sharing your experience.
When I first ordered my waist trainer I…
When I first ordered my waist trainer I was so excited to get it. It took a little bit but when I got it I was equally happy. It does hold you like it says and the hot cream I got is hot as hell!😁 But I love . Thank you. I will order more items.
June 16, 2024
Unprompted review
Reply from Sculpt Touch Official
Thank you for your enthusiastic review! We're glad to hear that you're happy with the waist trainer and the hot cream. We appreciate your support and look forward to your future orders.
Love my waist trainer
I got it yesterday and I have had it on since. After about 2 weeks, I felt obvious changes.
May 20, 2024
Reply from Sculpt Touch Official
Thank you for sharing your initial experience! We're pleased to hear that you're already noticing changes. Keep wearing it consistently, and we look forward to hearing about your continued progress.
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