Am a regular registered client with SDS. Superb ironmongery, for all my bespoke furniture construction. A vast range of door knobs and handles. Not forgetting mechanical fittings like heavy duty d... See more
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Review summary
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What people talk about most
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Banjo shelf supports and mounts. Items were well described, delivered within the advised timeframe at at a reasonable cost. Pricing was very good and product quality turned out to be excellent.... See more
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Ordered hinges for renovation of old teak marine table. Was able order exact match. Diagram with exact dimensions made selection of options much easier than on other websites. Delivered promptly and... See more
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I chose SDS London for the quality of their door furniture and am very pleased with what I purchased. I did however order items in the wrong size. I contacted SDS London and their customer service was... See more
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Company details
- Hardware Accessories Store
- Door Shop
- Hardware Store
- Home Improvement Store
- Kitchen Furniture Store
- Locks Supplier
Written by the company
Our mission is to provide high-quality architectural hardware to both the trade and public, in addition to working on residential and commercial projects. Our online and in-store shopping services inspire our customers and help them achieve positive results in their homes and projects. Our experts provide crucial advice and expertise that allows us to provide the best service possible. Additionally, we offer a variety of collections, products, and services.
SDS London Details
Written by the company
- Next Day Delivery
- All orders placed before 4pm are delivered the next working day and if the order is over £100+vat there is no delivery charge. All deliveries are despatched via a signed for carrier and are subject to stock availability.
- Customer Service
- SDS London prides itself on our levels of customer service. Our knowledgeable and helpful staff are on hand to assist when required and are supported by Guild qualified colleagues to help with those more technical questions. We can be contacted in the following ways Telephone, email, live chat or face to face in our showroom or collection warehouse.
- Product Selection
- All our products are carefully selected to ensure our customers get the best value for money.
At SDS we want you to be happy with your order. Our no quibble guarantee means that if for any reason you are unhappy with the items you have purchased just return them to us in their original condition and original packaging within 30 days and we will replace them or issue a full refund less any initial carriage charge.
Contact info
20 Weir Road, Wimbledon, London, United Kingdom
- 020 7228 1185
- sales@sdslondon.co.uk
- www.sdslondon.co.uk
4.8
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great product
Great product, I ordered the 1.2m length flat strips in antique brass for a job, unfortunately that finish doesn’t seem to be available in the longer 1.8m length strips so I have had to order extra and so make up the total height of the shelving. Resulting in a join line. Not a problem for most but can be annoying for those who like the little details.
There also is no shelf studs available in antique brass so have had to order a different finish. Hence the 4 star not 5
Regardless of this they are great quality and look great. Delivery was quick and well packaged, will definitely use them again.
February 14, 2026
Reply from SDS London Ltd
Good morning Thomas,
Thank you for your feedback , all feedback is greatly appreciated as it helps us learn and grow as a company. We are pleased to hear that the products you did receive you were happy with .
Thank you again for taking the time to leave your feedback — it truly means a lot to us.
With warm regards,
Sophia Bright
Reply from SDS London Ltd
Thank you for the positive review.
Here at SDS London we are very proud of our high-end products and our fast delivery, and it is greatly appreciated when this is recognised.
Thank you again for taking the time to leave your feedback — it truly means a lot to us.
With warm regards,
Sophia Bright
Even though their was a delay in the…
Even though their was a delay in the delivery, one phone call ,and it was sorted very quickly ,very helpful, would highly recommend
January 31, 2026
Reply from SDS London Ltd
Hi Alan,
Thak you for your positive feedback, it’s really important to us that every customer interaction with SDS is informative and efficient, your feedback is deeply appreciated as it helps us grow and learn as a company.
Thank you again for taking the time to leave your feedback — it truly means a lot to us.
With warm regards,
Sophia Bright
Clear-to-navigate website
Clear-to-navigate website. Full brand descriptions. Easy to purchase. Very swift delivery. Arrived quickly and in good packaging.
February 13, 2026
Reply from SDS London Ltd
Hi David Parry,
Thank you for your positive feedback.
We are glad to hear the website is clear to navigate and informative, we know how important accurate dimensions and information are when choosing hardware.
Thank you again for taking the time to leave your feedback — it truly means a lot to us.
With warm regards,
Sophia Bright
Reply from SDS London Ltd
Dear Mrs M. Redford,
Thank you for your positive review , your positive feedback is greatly appreciated by the SDS London team.
We take great pleasure in our stock levels , our affordable prices and next day delivery.
We hope to hear from you again as a customer.
With warm regards,
Sophia Bright
I had a great experience buying from…
I had a great experience buying from this supplier. My products were dispatched in a timely manner and were well packaged.
Following receiving my order a nice email was sent to me requesting any feedback I might have. This was a refreshing response to my order
I will definitely return.
January 4, 2026
Unprompted review
Reply from SDS London Ltd
Hi Joe,
Thank you for your positive review, all feedback is greatly appreciated as it is not only amazing to see positive reviews but is also amazing for us to learn and grow as a company.
We take pride in our products as well as our quick delivery and it means a lot when this is acknowledged.
We look forward to hearing back from you as a customer and hope to hear from you soon.
With warm regards,
Sophia Bright
Excellent product promptly delivered
Excellent product promptly delivered. I even got an extra hinge for good measure! You can’t argue with that!
January 28, 2026
Reply from SDS London Ltd
Peter,
Thank for speaking to me just now over the phone. I can see that this order hasn't been despatched to you as of yet.
As discussed, if you need anything else from us, please feel free to get back in contact.
Kind regards,
Samantha Thatcher
Quick enquiry response
Quick, helpful response on the customer service line when my order seemed a little slow - turned out it was because SDS were waiting for their supplier to send them my items. Shortly afterwards my order was delivered - happy customer.
January 27, 2026
Reply from SDS London Ltd
Hi Simon,
Thank you so much for your lovely review.
We really appreciate your understanding while we were waiting for our supplier to send the items through. We always aim to keep things moving as quickly as possible and to keep our customers informed along the way, so it’s great to hear that our team were able to help and reassure you.
We’re so pleased everything arrived shortly afterwards and that you’re a happy customer 😊
Thank you again for taking the time to leave your feedback — it truly means a lot to us.
Kind regards,
Samantha Thatcher
Quick and easy
February 6, 2026
Reply from SDS London Ltd
Hi Janet,
Thanks for your recent review.
We are pleased that you found the process quick & easy. We hope to speak to you again soon.
Kind regards,
Samantha Thatcher
Excellent description of item on…
Excellent description of item on website ie dimensions etc.
Excellent communication,
Items delivered on time.
February 7, 2026
Reply from SDS London Ltd
Hi Paul,
Thank you so much for your 5-star review.
We’re really pleased to hear that you found the product description clear and detailed — we know how important accurate dimensions and information are when choosing hardware. It’s also great to hear that communication and delivery met your expectations.
We truly appreciate you taking the time to share your experience, and we hope to help you again soon!
Kind regards,
Samantha Thatcher
Fast Delivery, good product
20 X Oak Knob 44 mm Bolt-Fix Standard finish
Fast Delivery, good product. When two were broken in transit they quickly replaced them without any problems.
February 4, 2026
Reply from SDS London Ltd
Mark,
Thank you so much for your 5-star review! ⭐️
We’re really pleased to hear you’re happy with the 44mm Oak Bolt-Fix Knobs and our fast delivery.
We’re sorry two were damaged in transit, but we’re glad we could get replacements out to you quickly and without any hassle — that’s exactly how it should be 😊
We truly appreciate your feedback and your order, and we hope to help you again on your next project!
Kind regards,
Samantha Thatcher
All good...Been going to SDS for years
February 5, 2026
Reply from SDS London Ltd
Paul,
Thank you so much for your continued support – it genuinely means the world to us! 🙌
We’re so grateful to have customers who’ve been with us for years. Your loyalty is what keeps us going, and we’re always here whenever you need us.
See you again soon!
Kind regards,
Samantha Thatcher
Excellent and really helpful customer…
Excellent and really helpful customer service with good follow up. They jumped in to sort out a delivery problem quickly.
January 28, 2026
Reply from SDS London Ltd
Hi,
Thank you so much for your lovely 5 star review!
We’re really pleased to hear that our team was able to step in quickly and resolve the delivery issue for you. Providing helpful customer service and strong follow-up is incredibly important to us, so it’s great to know that made a difference.
We truly appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
Samantha Thatcher
I found what I wanted on their website
I found what I wanted on their website
Ordered it within 30 minutes had a confirmation of order and delivered very quickly. I’d definitely use the company again.
February 3, 2026
Reply from SDS London Ltd
Gylnn,
Thank you for your wonderful 5⭐ review!
We’re so pleased to hear that you were able to find exactly what you needed on our website and that the ordering process was quick and straightforward — from confirmation through to speedy delivery.
It’s great to know you’d use us again, and we truly appreciate your support. We look forward to helping with your next project!
Kind regards,
Samantha Thatcher
Reply from SDS London Ltd
John,
Thank you for your 5 star review!
We’re delighted to hear you were pleased with both the service and the product. Providing high-quality ironmongery alongside reliable, friendly service is exactly what we aim for.
We really appreciate your support and look forward to helping you again soon!
Kind regards,
Samantha Thatcher
Good range
Good range, prompt delivery. Excellent response to comments on their products.
January 21, 2026
Reply from SDS London Ltd
Hi,
Thank you for your 5 star review!
We’re so pleased to hear you were happy with the range, our prompt delivery, and the support you received. We always aim to respond quickly and helpfully to any product queries, so it’s great to know that made a difference.
We really appreciate your feedback and hope to assist you again soon!
Kind regards,
Samantha Thatcher
Reply from SDS London Ltd
Andy,
Thanks so much for taking the time to leave us a 5-star review.
We’re really pleased to hear everything arrived as expected. If you need anything else in the future, we’re always happy to help.
Kind regards,
Samantha Thatcher
Best ironmongery
Am a regular registered client with SDS.
Superb ironmongery, for all my bespoke furniture construction.
A vast range of door knobs and handles.
Not forgetting mechanical fittings like heavy duty drawer runners and door closers.
Client may choose items from their superb Web site and if not in stock, will have within days. Brilliant
November 19, 2025
Reply from SDS London Ltd
David,
Thank you so much for taking the time to leave such a brilliant review.
We’re really pleased to hear that SDS continues to support your bespoke furniture projects, from our range of door knobs and handles through to the more technical fittings like drawer runners and door closers. It’s great to know you value both our product range and the convenience of our website and stock service.
We genuinely appreciate your continued custom and support and look forward to helping with many more projects to come.
Kind regards,
Samantha Thatcher
The handles were great
The handles were great, but there was a delay in them coming into stock, after I'd paid for them, so they didn't arrive for several weeks
January 17, 2026
Reply from SDS London Ltd
Hi Simon,
Thanks for your recent review. At the time of ordering we had 4no of these handles in stock at the time.
As you ordered 6no, we had these ordered from the supplier.
The order was placed by yourself on 17th January and was despatched for delivery on the 26th January.
Apologies for the delay.
Kind regards,
Samantha Thatcher
Good quality but excessive p&p
Good descriptive website and quality fittings. The only reason it's not 5 stars is the EXCESSIVE postage and packaging cost. I spent less than £2 on 6 tiny brackets and over £8 on p& p.
January 29, 2026
Reply from SDS London Ltd
Hi Mr Daykin,
Thank you for taking the time to leave us review.
This has been flagged to our website team and i can now confirm that there is now a delivery method for smaller packages like this available.
It is a 2-3 day lead time with Royal Mail which costs £4+VAT.
Feedback like this allows us to improve in all aspects and areas.
Should you require anything else from us, please do not hesitate to reach out.
Kind regards,
Daniel Llewellyn DipGAI
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