My "misted" window needed a replacement and Sealed Units Direct made the job easy, cost efficient and a task that sees a first-class quality new pane in its place. Vicki Neale at SUD was supportive... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At Sealed Units Direct, a family-run business, we are dedicated to providing high-quality IGU/DGU glazed sealed units, along with outstanding customer service. Our user-friendly website allows you to order replacement double and triple glazed units directly from the manufacturer, helping you save on costs. With the latest technology in sealed unit production, we ensure precise glass cutting to size, delivering the perfect fit for your needs, every time. Our website uses Trust Payments for a simple and secure payment solution.
Thames Development, Charfleets Road, SS8 0PQ, Canvey Island, United Kingdom
Excellent product and very good value for money. Vicky very helpful after I had provided the wrong dimensions and replaced the wrong unit with a large discount. Highly recommended.

Reply from Sealed Units Direct
From the outset our interaction with the company, and Vicky in particular, was very positive in spite of our somewhat complex request.

Reply from Sealed Units Direct
Great service and communication from Vicky, we will be getting more orders from here for future projects.

Reply from Sealed Units Direct
I was able to obtain a competitive quotation on line, order and pay for it easily and without fuss.
The units were delivered promptly and without issue
The quality of the units exceeds that of other manufacturers I have used in the past.
Vicky’s customer support was excellent, she organised delivery and contacted me to advise on the date, received an email to ask if everything had been delivered and was I happy.
Excellent all round and I will recommend their service to others.

Reply from Sealed Units Direct
Stumbled across these guys searching for replacement double glazing panes. Glad I stopped, as prices were great value. As this is DIY do double check how to measure. I would 100% buy again from Vicky and the team again.

Reply from Sealed Units Direct
Not often you find the best price also combined with a quality product and top service. Special thanks to Vicky who was very helpful throughout and also followed up to check everything was in order. I don't order glass that often but will certainly recommend.

Reply from Sealed Units Direct
It's all so much better with nice people!
Great experience both with Vicky on the phone and the delivery staff when my sealed unit arrived.
Prices are great and I can't fault the quality.

Reply from Sealed Units Direct
I was genuinely concerned because the price seemed too cheap compared to others but the glass arrived first thing in the morning, in perfect condition, the perfect size and good quality.
Vicky called me to confirm delivery, called me to remind me and also messaged me after delivery to check everything was good. Really happy with Vicky and Sealed Units Direct

Reply from Sealed Units Direct
My experience with Sealed units direct have been seamless, I’ve used them twice now and each time the units have been delivered on time and perfect. I’ve been in the industry many years and these units a quality made. Also would like to mention Vicky, keeps you in the loop, contacts after to make sure all is good and is a very cheerful lady, very friendly, just what any good business needs. Will be using again for sure.

Reply from Sealed Units Direct
Great service from Vicky. Unit delivered safely.

Reply from Sealed Units Direct
Great service and quality. The help from Vicky was much appreciated

Reply from Sealed Units Direct
Delivery was super fast, item was as described and staff was very helpfully good quality unit.

Reply from Sealed Units Direct
It has been a pleasure to have dealt with Vicky from sealed units direct, kept me well informed throughout the process and fast turnaround.
Thanks again,
luca.

Reply from Sealed Units Direct
Great quality unit and first class customer service from Vicky and the team

Reply from Sealed Units Direct
The product was as expected and fitted well. But the service was excellent with a phone call ahead of delivery and a pleasant lady to deal with - Vicky.
Many thanks.

Reply from Sealed Units Direct
Great service and product, made it easy to order a replacement double glazed unit for my bifold doors. Simple online ordering with efficient delivery.

Reply from Sealed Units Direct
Easy to order and great communication with updates and follow up. Thanks Vicky!

Reply from Sealed Units Direct
Great service from start to finish .
Ordering on website was easy , delivered within the 10 days as advertised , great communication from Vicky , units arrived as ordered, in perfect condition.
Would highly recommend.

Reply from Sealed Units Direct
Very easy to order online and a great service from Vicky who keeps you updated on tour order. Quality unit delivered on time and fits perfectly. Vicky even checked to make sure all was delivered as requested. Great service overall. Will definitely use Sealed Units Direct again.

Reply from Sealed Units Direct
Great service Great product, Vicky was excellent very helpful and thorough thank you

Reply from Sealed Units Direct
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.