I joined secret flight club awhile ago and it really paid off managed to book a couple of spontaneous city breaks, Barcelona for £29 return and Ibiza for £30 Return. now I’ve got April and May sorted... See more
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I came across this club few months ago and since I’ve booked 3 flights already. Don’t necessarily have time or patience to look for cheap flights so I find it convenient to just get an offer with link... See more
I’ve been using Secret Flight Club and it’s been amazing. I get alerts for mistake fares, flash sales and exclusive airline deals, and I’ve saved a lot on flights. It works really well if you’re fl... See more
Company replied
Scam site!!! Went via blue light to try and save sone money on flights. Now what i was looking for. Then a few days later £16 taken from my account. I genuinely dont know how the owners sleep at night... See more
Company replied
Company details
Written by the company
🌍 ✈️ Tired of hunting for flight deals? We get it - and we have your back! We send daily flight deals straight to your inbox. That means no more endless searching—just cheapest flights to destinations worldwide. 💸 It’s not just about saving money —it’s about discovering amazing places you’ve never even thought of visiting. We don’t just send the deal—we’ll tell you why you need to go with destination tips, must-see spots, and fun facts.
Contact info
2nd Floor, 2 Lower Mortlake Road, TW9 2JA, Richmond, United Kingdom
- members@secretflightclub.com
- www.secretflightclub.com
3.3
Average
80 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically takes over 1 month to reply
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No response from team about a refund
August 26, 2024
Unprompted review
What a great subscription for…
What a great subscription for travellers! Joined at the beginning of the year and already booked 2 flights - that includes Christmas Market in France for £25 - who would have thought you can fly for so little in December!! I’d never find it if it wasn’t for this club
July 26, 2024
Unprompted review
Barcelona round trip for £22
Recently I came across their Instagram profile and decided to sign up for a trial, last week I booked a return ticket to Barcelona from London from one of their deals!! Honestly I couldn’t believe it, this weekend I paid more for my Chinese takeout. Definitely recommend!
June 28, 2024
Unprompted review
amazing customer service
amazing customer service from Chris , highly recommend as its a prompt efficient service
May 30, 2024
Unprompted review
Flights to Japan
Love the club! Saved me a fortune this week on a flight to Japan, where I always wanted to go! Looking at savings these guys send out I regret I didn’t join earlier., Thanks!!
April 10, 2024
Unprompted review
Absolutely superb customer service
Absolutely superb customer service! Chris was consistently swift at replying to my questions and he did so in a friendly and helpful way. Thank you so much!
April 6, 2024
Unprompted review
The most prompt and responsive customer service!!
I signed up for a free trial but asked for a cancellation as I was unsure how and when I would be able to use the service. I reached out to customer service and received a very prompt response from Chris who was able to assist straight away and advised on how I could use the service to save money on future flights. I could not recommend enough!
March 18, 2024
Unprompted review
Excellent customer service
Excellent customer service! I had an issue (which was probably my fault), and it was resolved with no quibbles and extremely fast. As opposed to navigating website mazes and chatbots like with many other companies, it's so refreshing to be able to speak to a person instantly
February 28, 2024
Unprompted review
Prompt, helpful & friendly customer service
The customer service at secret flight club is hats off! I had a few issues with my log in and password and Chris responded swiftly to all my queries. I am just getting acquainted with the platform and am hoping to find some gem deals. I can see some of the older deals were impressive - short and long haul alike.
January 25, 2024
Unprompted review
Super impressive customer service…
Super impressed with the customer service, it is A+! I am yet to make a booking/saving (as my next two holidays are booked) but i've definitely had some alerts that I think will be useful when i'm ready to book again : )
September 5, 2023
Unprompted review
Reply from Secret Flight Club
Thank you so much for your comments, I am glad you are finding the membership useful and we really aim to ensure that the small membership fee is saved on every single flight and more. Thank you for your kind comments, Best wishes and happy flying Chris
2 year member
I have been a member for 2 years now and have booked a few deals, for what it costs its worth the knowledge and savings on the deals. Customer service also excellent.
July 8, 2023
Unprompted review
Reply from Secret Flight Club
Thank you so much for your kind comments, members are priority and we keep costs as low as possible to service finding and sending the deals to all our members. I manage all the member services personally so it means alot... happy flying and best wishes Chris
Canada
Heading to Canada for £361 and saved £350 due to the deal alert. Would recommend as the club isn’t expensive given what I saved on one deal.
June 14, 2023
Unprompted review
Reply from Secret Flight Club
Super to receive such praise and thats what the club is all about! Low cost but just one flight saves years of membership fees. Glad your enjoying it. Happy Flying Chris
Amazing
Got my alert for Poland which I was waiting for and got a cheap deal for just £26, was low cost but without the alert would have missed that one. Thanks guys.
July 15, 2023
Unprompted review
Reply from Secret Flight Club
Ah amazing David, thank you for the praise, that is what we are here for. Glad we found you a super low cost deal, appreciate they are around but we are scanning for them all the time from airline partners so great you got a super cheap fare. I need to go myself so should have booked. Happy Flying Chris and the team
Booked an amazing deal last week to…
Booked an amazing deal last week to Nepal for just over £600, on my bucket list so I went for it.
July 14, 2023
Unprompted review
Reply from Secret Flight Club
Ah amazing, bucket list trip that one. Never been but would love to go myself. Glad we could help, Chris x
Secret flight club is amazing
Secret flight club is amazing! They have fantastic customer service, which for me really makes the customer experience as well as the outrageous flights deals that work for either last minute Mary’s like me or for more long term planners.
I’d managed to lock myself out of my account and accidentally open a new one.
I emailed customer care (which was super easy to find on the website) the communication was speedy and efficient. Feels like the staff actually want to help you make a positive out of a little negative.
June 9, 2023
Unprompted review
Reply from Secret Flight Club
Thank you so much, we do respond quickly as I manage this as the CEO myself in terms of the member inbox so I know it gets 100% every day, 7 days a week. We want happy members and even if you leave the club we want you to have a positive experience. Thank you again means alot.
Dreaming
I have loved watching the offers but I am currently studying for various Holistic Therapy and Psychology courses so am unable to avail of the offers at the minute.
Having said that I do look out for flights to obscure places to further my learning.
Chris and the team have been nothing but excellent at communication when I had an issue with my subscription.
Watch this space as the sky will be the limit
May 31, 2023
Unprompted review
Reply from Secret Flight Club
Ah thats fantastic feedback, we work hard to respond super quickly to all members and help and resolve any issues. You will get away for sure, we will keep the flight deal alerts coming. If you want anything send it to the members inbox and we can keep an eye out for you and all members when you are able to travel.
Off to Abu Dhabi for just £148
Off to Abu Dhabi for just £148. Would never have thought I could get that deal or ever afford to travel there.
May 22, 2023
Unprompted review
Reply from Secret Flight Club
Yeah the Abu Dhabi deals were super cheap and discounted, they had one stop on the way but well worth it. Its almost low-cost so glad you used one. I am planning to go next year myself. Happy Flying Chris
Keep the Cancun deals coming
Keep the Cancun deals coming, have not booked yet but deals look great so keeping an eye on them, please send some for September if you have them
May 2, 2023
Unprompted review
Not really a secret flight club
Not really a secret flight club
'Deals' provided are at best mediocre, and can be easily found using flight search engines, the prices advertised as 'error fares' or 'deals' in the emails are not such, they tend to just be off-peak prices or slightly cheaper than normal. Cancellation process is a pain too. Just use Jack's flight club instead.
Edit: name is clearly on the review 'Lee', I speak from experience having used JFC then using SFC and was disappointed by SFC.
March 24, 2023
Unprompted review
Reply from Secret Flight Club
You dont have a name on this review? But I would say we are very similar but £10 less a year than Jacks Flight Club. They are not off peak prices, we tend to run deals with airlines around the 3 months ahead which is good planning time vs last minute or 3 - 6 months ahead to suit what members say is their generally travelling plans. Sorry the club did not work for you. Happy Flying Chris
I signed up for the free trial but did…
I signed up for the free trial but did cancel it as holiday plans are now sorted for 2023.
I had however stupidly entered an additional incorrect email address so was charged but on contacting the Club they were very helpful, polite & refunded me for my own mistake.
I was very impressed with the customer service.
To be sent a code to prove it is you is all part of two factor authentication which I think is a good security feature.
I will be joining again next year as I liked the deals that were coming through.
March 8, 2023
Unprompted review
Reply from Secret Flight Club
Thank you so much for your review and super pleased you may join again and let us know on the members email if you do so we can ensure you get a saving on the joining fee as a previous member. I am glad we helped on the members inbox, I would have handled that myself as I manage all member enquiries personally, so I am glad you are happy with the service. We dont want people to leave the club but understand timings and plans change. But glad I looked after you while joined. We look forward to having you back in the future. best wishes Chris
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