Secret Flight Club Reviews 

80
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

I joined secret flight club awhile ago and it really paid off managed to book a couple of spontaneous city breaks, Barcelona for £29 return and Ibiza for £30 Return. now I’ve got April and May sorted... See more

Company replied

Rated 5 out of 5 stars

I came across this club few months ago and since I’ve booked 3 flights already. Don’t necessarily have time or patience to look for cheap flights so I find it convenient to just get an offer with link... See more

Rated 5 out of 5 stars

I’ve been using Secret Flight Club and it’s been amazing. I get alerts for mistake fares, flash sales and exclusive airline deals, and I’ve saved a lot on flights. It works really well if you’re fl... See more

Company replied

Rated 1 out of 5 stars

Scam site!!! Went via blue light to try and save sone money on flights. Now what i was looking for. Then a few days later £16 taken from my account. I genuinely dont know how the owners sleep at night... See more

Company replied

Company details

  1. Travel Aggregator
  2. Flights Search Site

Written by the company

🌍 ✈️ Tired of hunting for flight deals? We get it - and we have your back! We send daily flight deals straight to your inbox. That means no more endless searching—just cheapest flights to destinations worldwide. 💸 It’s not just about saving money —it’s about discovering amazing places you’ve never even thought of visiting. We don’t just send the deal—we’ll tell you why you need to go with destination tips, must-see spots, and fun facts.


Contact info

3.3

Average

TrustScore 3.5 out of 5

80 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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3.3

All reviews

(80)

23 reviews in the last 12 months

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Rated 1 out of 5 stars

AVOID

Waste of time. Signed up via an offer through work. They send newsletters with the same average deals you can find yourself online with very little effort. Incredibly difficult to cancel your membership; they direct you to an area of the website that does not exist. Save you time, money and sanity and AVOID.

January 20, 2023
Unprompted review
Rated 1 out of 5 stars

Charged after cancellation of membership

Charged for the full year of membership even though I sent in an email on day 1 of my trial, requesting cancellation. Seems like a scam. I hate to think of how many people don’t notice the charge coming off their accounts.

July 7, 2022
Unprompted review
Secret Flight Club logo

Reply from Secret Flight Club

Hi you dont have a name on your review? But this doesnt happen as I manage the members inbox personally as the CEO. If we missed an email I am sorry but this is not common and if you look at the other review you can see even if this happens we refund as we have a 100% happy member guarantee. We would never charge an unhappy member. So I am sorry you feel this is a scam as we do not charge alot and would not with hold any members money even if they miss the trial end by a few days if not happy. That is 100% not our policy internally or mine personally. Best Wishes Chris

Rated 1 out of 5 stars

SCAM. avoid

Tried to cancel the subscription. Only way to do this is via email. Had an email back saying the email cannot be delivered. Will now have to cancel bank card to avoid payment when free trial ends. Avoid

June 24, 2022
Unprompted review
Secret Flight Club logo

Reply from Secret Flight Club

I am sorry I cannot say who this is back to as there is no name in this review? But we do cancel via email its managed by myself 7 days a week as the CEO personally. Unless it went to junk which we check we would have actioned this for you. So I am sorry you say this is a scam. Best wishes Chris

Rated 1 out of 5 stars

Only a fool would fall for all these 5…

Only a fool would fall for all these 5 star reviews! This is nothing short of a scam. you are paying to receive a newsletter with the added risk of not being able to cancel your own account online. I’m always wary of sites that require you to email them to cancel your subscription- so beware, you’ve been warned!

June 12, 2022
Unprompted review
Secret Flight Club logo

Reply from Secret Flight Club

I am sorry I cannot say who this is back to as there is no name in this review it says organic? But we have thousands of members and request reviews for our service monthly generally. Generally as we have a free trial if the club does not work for members they cancel during the trial and members who see the value stay joined having had 7 free days to test it out. So if you didnt like the club you could cancel free anytime and to be honest even after the trial if not happy we wont keep your money as we only want happy members. Its odd you have no name on your review as I can look you up and see if we charged you for no reason? If we did I am happy to refund your small annual membership fee no problem as we dont charge anyone who is not happy in the club I can assure you we dont. Send an email to the members inbox and if we did charge you i am happy to refund you as the reviews we receive are genuine I can assure you, we have many super happy members who find the services useful, its just not for everyone which i appreciate. Best WIshes Chris

Rated 4 out of 5 stars

I signed up 2 days ago and I am yet to…

Updated to 4 stars: Chris kindly helped resolve the issue, yet to receive the emails but I’m up and running now so hoping to enjoy some great deals in the near future

I signed up 2 days ago and I am yet to receive an email, left a message via Instagram, someone did advise emails are sent out daily 2pm but I have not received anything, I’ve checked my junk folder too nothing. So my experience hasn’t been great at all. Would love it if someone would get back to me on this

April 28, 2022
Unprompted review
Rated 2 out of 5 stars

Glorified newsletter

Signed up for the trial and before I noticed I was already paying for the full subscription (hoping I could have a warning email but no). I get 2-3 emails per week with some apparently nice deals but nothing that really gets my attention or that is REALLY a bargain. It's basically a glorified mailing list to pay some poor guy's job of scanning google flights. I'm stuck with the service for 1 year now. Let's see if get to get that magnificent discount 'once'!

March 20, 2022
Unprompted review
Rated 1 out of 5 stars

A waste of money IMHO 👎🏻😩

You pay a subscription to get emails that are usually budget only airlines… You can search that yourself on Google Flights or IATA..

Would only be useful if they had a website that allowed you to search/set you own preferences (airline to use/avoid, ticket type etc )

March 3, 2022
Unprompted review
Rated 5 out of 5 stars

Great membership

Great membership, was searching for a cheap return flight for my family to Portugal and the Secretflightclub team delivered an unbeatable price by far! More to spend on whilst on holiday!

March 1, 2022
Unprompted review
Rated 1 out of 5 stars

Terribly done website

Terribly done website! Hell knows if I was subscribed or not (system replied with an error when I tried to add by bank card but I've got few emails to update my mailing preferences), website don't have members area, nor normally made contact/support form. If I was subscribed (I received the notice that 1p was deducted from my bank acc but I can't see this in transaction history) - I can't see deals as system offers me to subscribe again. So I'd like to give 0 stars!

February 4, 2022
Unprompted review
Rated 1 out of 5 stars

Emailed them three time to cancel my…

Emailed them three time to cancel my subscription but they haven't done so ,bloody awful company

December 5, 2021
Unprompted review
Secret Flight Club logo

Reply from Secret Flight Club

There is no name to this review as showing organic? So I am not sure what member this is? I as the CEO manage the members inbox daily personally 7 days a week as I see members as the most important aspect of the club and what makes it tick and we get feedback on new routes and places in demand. So you would unless the email was not send to the correct members@ inbox receive a response so I am sorry you didnt. You have not provided your name so I cannot tell if we dealt with your enquiry correctly but hopefully all sorted out and resolved. Kind Regards Chris

Rated 5 out of 5 stars

Some great bargains

Some great bargains on this site. The whole sign up process was really straightforward and the 1 week free was a real incentive, it helped me understand what I would be getting for my annual fee!

April 15, 2021
Unprompted review
Show reviews in all languages. (80 reviews)

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