See Tickets by Eventim Reviews 118,660

Booking process, to long winded, ridiculous way to put in date of birth, why can't it just typed in ? Why do you need to know anyway ? It was easier to book Oasis & Coldplay tkts than your system !

Nice and easy process

Buying tickets took 3 attempts to purchase. The most annoying part was having to scroll to get your birthday date, then time passed out so had to start again! Not very user friendly.

Quick and easy

Every aspect of the ticket buying process easy and efficient.

Classics Events Co (Manchester based company) Ibiza at the Manchester cathedral on Saturday.

Improve a lot! Basic customer supplier engagement and trust! Get the basics right the experiance takes care of itself…. Non of which took place yesterday.

I walked past the cathedral not knowing the event was on, I wanted to speak to the cathedral frankly to organise an event looking at the bee keeping. Anyway I asked the young lady at the entrance what was happening, only to be met with a look of distain for even talking to her, where she quickly advised me this was a private event.

Much like trying to get blood from a stone I managed to tease out it was a ticketed event. Not to be put off from the distinct lack of common decency from someone who clearly felt a little to much empowerment, obviously due to some perceived value in being at the entrance to the event. Never the less I went online and booked a ticket for general entry.

On entering your security team, pretty much man handled my bag as if it was a bag of Tesco shopping and I had been some sort of shop lifter. I quickly told the security guard I would open the bag and show him. Not another great start.

On entering it was clearly very early. I decided to look round then I came to the conclusion I would go and find my friends and advise them to attend. So j proceeds to leave the event. In leaving your security team and your lady who was clearly living the role at the entrance told me I could not reenter so I could not leave.

In amazement I said this is not a prison it is a cathedral I have paid for a ticket and I cannot reenter but I could have just entered later. The answer was yes. The lady said “I quote-to be fair all events dot he same” and that is simply not true and events would normally tag you in some way to allow reentry if you leave. Your team did not.

Needless to say I left…..

It’s an absolute joke, a g nearly 50 pounds in today’s market someone who pays for entry cannot re enter I paid for the full evening and leaving and renting should not forefit my precious entry.

This is not how business should be run and certainly not how teams should operate. You have not committed to providing the product paid for and you have definitely no idea how to deal with customers.

Needless to say you will likly say read th small print… however that’s why it’s small print! So you bank on personnel not reading it. Diobolical and I have and will raise this with the independent bodies concerned. It’s not the money it’s principles and common human decency… Jon of which took place and is failing in much of what Manchester stood for!

It’s very easy to buy the tickets but I wasn’t using Safari so I had to close down and log into Safari before I could get my tickets downloaded to my wallet. Not a problem but a bit of an issue.

Easy, user friendly site!

Easy to navigate

I would have liked to be able to see the location of the seats we were booking and perhaps choose different options.

Easy process. Thank you.

I have to download another app for my ticket and I have problems logging in the OVOArena app even I changed my password. Why I just can’t get my ticket from the email???

Very easy booking,got the tickets very fast, highly recommended

A bit fiddly to find the actual event I was booking but otherwise no problem

Hassle free, well organised.

Easy to book, weird now after many years using see tickets you have to sign in??

Easy to navigate and book

Easy to use to buy tickets but booking fees excessive